This salon will definitely be our "go to" for full service or a quick touch up. They are wonderful and so accommodating. Have used them for myself as well as a large pre-wedding party. The staff is great and very friendly. Special thanks to Paul for a great experience! read more

Terrible business don't ever come here Bias and unprofessional we drive 3 hours from VA and for what my wife is furious nails that a 5 year old girl can do we paid over $70 dollars and enough said they suck read more

I just left getting a fill in...I'm not happy. My cuticles are dry. I don't understand why in Martinsburg WV some nail technicians do not allow you to wash your hands to remove all the debris from the drill. They just put the powder over all that debris so your cuticles are looking very dry after they're done. Not happy. Would not go back. read more

Natalie's Nails - Nail Salons Near Me - Ranson, West Virginia

I had my nails done at Natalie's nail salon recently. my nails looked really good, however, this placed was packed and very very noisy. and i had a very unprofessional nail tech who talked dirty, spoke about her personal and sex life to the next door tech the entire time. I was trapped there listening to this offensive conversation. She was very loud and disrespectful to her customer. Her conversation was extremely offensive to myself and the other customers sitting by. I cannot understand how any manager of the salon would allow this foul behavior. then she got up and left to smoke while my first coat was drying I am very shocked this is supposed to be a relaxing and professional experience. IT WAS DEFINITELY WAS NOT. MANAGEMENT NEEDS TO STEP UP AND NOT ALLOW THIS TYPE OF TREATMENT I've been to other salons where a head person or manager would walk around and check on things. NOT HERE read more

Absolutely love Natalie's! Andy is the man!! He always does the best job on my nails and is very precise. read more

Natalie's Nails - Nail Salons Near Me - Ranson, West Virginia

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I absolutely loved my nails and my entire experience! I am extremely picky about my nails! No wait at all and my nail tech IVY took her time and paid attention to detail. I would definitely come back to this establishment. read more

Terrible the woman was upset I could tell by the tip my friends both asked for acrylic sets 3 TIMES they kept trying to give them gell. They yelled at my friend kept telling her to relax at my other she told her she's leaving now so don't mess them up cause she will not fix them. Didn't even put 2 coats on my friend nails. My others friends was all crooked and the paint job got messed up from her . WAY TO OVER PRICED AND SCAMMERS. Wouldn't be surprised if they would take more off your card then what it was read more

I heard mixed things about Natalie's but we wanted to give it a try. It was great! We went yesterday and even though it's one of their busiest times of the year, it moved pretty quickly. My 15yr old got a full set and was done in about 30-40mins. They never cut/nicked her. My 7 yr old got a manicure and gel nails and they were great with her. They gave her a Capri sun while she was in the chair. Every time I gave her a sip she'd say "now this is the life". They took care of my girls and for that I'm so appreciative and will continue to come. Thank you Natalie's Nails! read more

literally the worst nail salon ever. i've tried this place so many times and given them so many chances but this was the last chance i gave them and i left absolutely disappointed. the man who did my nails does not know how to do nails whatsoever. all he did was make my cuticle area red with how much he was shaving my skin off i'm not even kidding. he was also very rough with me and he didn't even ask me any questions about my nails during the application process like if i liked the shape or the length etc. my nails are now thick and nubby.. ew? all of my nails are different sizes and shapes. the paint job is awful. there's nothing good to say about this place. the only nail tech that i'll even think about seeing here is Tiana because she never disappoints me, anyone else though? good luck. read more

Natalie's Nails - Nail Salons Near Me - Ranson, West Virginia

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This place used to be great (I've been going since 2008), so for 11 years... but lately-- at least for the last three visits--- the service has been reprehensible. When I told the tech a few weeks ago that I wanted my cuticles clipped after choosing "dip" polish, he told me "sorry, it's too late to change; next time." So, I started seeing a girl that I used to see at another place, and she didn't cut or clean my nails during pedi, and her "massage" was fairly non-existent. Today was the last time I will have given this place my money; will find a new nail spa moving forward. When I told the female tech today there seemed to be a slight raise/bump on the white of my French dip, her response was "ma'am it look all same when I put top coat on," which I knew was bullshit. She was in a rush (ok it was "back to school" but I'm paying good money so shouldn't my voice be heard?), so I said " I know you're in a rush and I'm not here to cause any problems but please take a look.." she blew up and in a raised pitch said "there are dozens of techs here and (she's) in no rush and they give good /same service to all.." Further I had asked for a very pink base for my mani and what I got was a white/yellow base... I also requested a silver-sparkle color like the tech had on her nails on my ring fingers, which she said was only HER color and not available to me so I could choose from other colors... then she started to bitch me out in her language to another tech (haha just Ike the stand-up comedy act video :/); however, rather than argue (am I not stressed out enough already working my full-time job and managing life in general?), I just kept my mouth shut for the remainder of the time... as she was apparently unreceptive to anything I had to say anyway (though certainly at the end, she made me very aware of the $ amount I owed).. which I of course paid, though instead of my normal $20 tip, I left her $5, hoping it would serve as a lesson to her (YOUR CUSTOMERS' SATISFACTION WITH YOUR SERVICE MATTERS!) I don't think I can express how disappointed and totally bummed I was today when I left this salon regarding my experience.. I'm getting ready to leave on business tomorrow and wanted to be as prepared as possible with my appearance and frame of mind, but rather I was (still am?) on the verge of tears frankly... so I won't be going back. Maybe the owners are putting too much pressure on the techs to perform .. but nonetheless, I as the patron who provides $ support for the business should not have to be made to also absorb the cost of associated stressors of the business. When I leave the nail salon more stressed and unhappy than when I entered it, additionally for which I have paid $80-$100, I consider this a very poor "service." There apparently is no "thanks" for my 11 years of $ support and patronage to this business, so I'm giving this salon a rating of Five thumbs down. Starting next week I will choose to travel farther to give my hard-earned $ to a nail salon that isn't at once, oddly adversarial with the customer (me). Hate the color on my toes; will remove momentarily, and will get another mani when I arrive to Portland on Tuesday. (Why is it so difficult to get a pink-based dip mani???) Today was a total waste of $80. So pissed. Nobody's going to take my money AND laugh at me lol., and call it a "service!!" read more

Natalie's Nails - Nail Salons Near Me - Ranson, West Virginia

DO NOT GET YOUR EYEBROWS DONE HERE GO TO ULTA. I had thick brows and I asked for a cleanup and tht I didn't want them thin and she waxed off most of my brows. They're not even I have never cried so hard and now they're not going to grow back like they used to. ZERO STARS VERY UPSET AND DISAPPOINTED read more

Natalie's Nails - Before - Nail Salons Near Me - Ranson, West Virginia

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Feel bad cause the ladies were nice but I got the worst pedicure here and had to pay $42. There was gel cured all over my skin, I had to point out multiple flaws the whole time that they wouldn't have fixed otherwise. The manager or someone came back at the beginning and starts talking to both our techs and another girl and is clearing up an issue about tips from earlier..... hello customer here, wait until they are done and in the back. Also tried to seat us next to people (hello Covid) didn't see any cleaner being used before or after people got up from their chairs. No one wiped down the gel books. Given the current state of things I did not feel comfortable being here plus the crap gel job. Would not come back. read more

I give this place minus 2 stars. In my opinion they have totally gone down hill. Always rushing and their work suffers. I was convinced to get a service I didn't want. 3 days later nails started peeling. They said come in we'll fix. Instead of fixing they slopped on more powder stuff. 3 days later peeling again. They said com in we'll fix. No thanks. When it was time to take them off, underneath all the layers it had totally damaged my nails. Sorry I won't be going back and I do not recommend. read more

Have been going to Natalie's for about 5 years and they've done an acceptable job but have always been rude. Walked in last night without an appointment (My fault) was told it would be "just a minute" and I waited 45 minutes without any acknowledgement from the techs or manager - ended up walking out. It's definitely my last trip to Natalie's. read more

Ok I just moved to the area and have tried out a few places nearby and was unhappy. I passed this place up because the reviews weren't great but it's convenient to where I live in Harpers Ferry so I decided to take a chance. Well when I walked in it was pretty obvious that the regulars coming here just must not be yelpers cause it was completely packed. 10 or 11 nails techs working and they all had a customer. I was the third or fourth customer waiting and I was ready to wait a while but only waited about 10 minutes before I was taken back. Tons of colors to choose from also. My nails tech was Christine (if I heard here correctly) and she was great. I told her what I didn't like about my nails that the last nail I shop I went to did and she completely fixed them. She was not rushing at all - took her time shaping the nails. AND she even lotioned my hand which I have literally never had done when I'm just getting a fill. Acrylic fill with regular polish (and cut down) was $25. I'll be coming back here for sure but next time I'll call ahead and make an appointment before I come in. read more

Natalie's Nails - Acrylic fill with regular polish - Nail Salons Near Me - Ranson, West Virginia

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If I could give this place zero stars today I would. I saw excellent reviews from another source, and I've been looking for a new regular pedicure place in the area. Now I question whether those reviews that I read were made up. My pedicure began and one gentleman was doing it. He passed off the pedicure to another older woman. Which was fine. It was going along as I would expect, and after the woman scrubbed my legs and feet, she then put lotion and oil on my legs and feet, which is normal. She then put a hot towel on my legs, which was actually too hot to put on human skin, but I lifted it off and waited for it to cool and put it back. Again, all of this is still within the realm of an average normal pedicure. Then, she took a towel and wiped off the excess lotion, and she sprayed my legs with rose scented spic and span! Household cleaner!!! Directly on my legs! I sat there in shock for a couple of minutes, wondering if maybe something else was in the bottle. As my legs started to burn, I actually asked her what was in that bottle. And then she said oh I didn't spray that on you, I sprayed this other bottle, which is alcohol. And I said, no you didn't, you sprayed this rose scented spic and span on my legs! She proceeded to deny it, and then other people in the salon staff came over and she continued to deny it, and I told him straight up: I didn't smell alcohol, I smelled something rose scented, and that would be the cleaner! One man who worked there said that everything that they do is on camera, and so I told him to go watch the camera and he would see that she picked up the spic and span and sprayed it directly on my skin! Voices were raised on both my part and theirs, and I finally said that I just wanted them to wash the cleaner off my legs, as my skin is very sensitive and was burning. Another woman stepped in and was going to finish the pedicure, but I made it clear that I wasn't interested in finishing the pedicure, I just wanted to wash the cleaner off my legs and leave. I did that, and of course didn't pay for the service. I've been getting pedicures for half my life, and I've had crappy ones and I've had great ones. But in all my days I have never heard of someone spraying household cleaner on someone's skin. Not even in developing countries. I don't even use that stuff in my own home, I prefer stuff that is less chemical even on my counters. I will be reporting this to whatever department handles violations of this kind, as this place should not be allowed to continue operating. read more

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I when to nail salon today and I told the lady not to cut my nail short and what did she cut my nail so short .

Had a awful experience, the lady that did my nails (the third seat on the left) was rushing and didn't shape my nails at all, some are crooked and choppy. When it came time to apply the lotion she didn't even rub it in and left a huge line of lotion on my hand then practically threw the hot rag on my hands then said I was done. Awful do not recommend this place. read more

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i spent over $100.00 for delux pedicure and manicurew. nails chipped within 3 days. went back for touch up. owner refused to honor request. beware: nails chip within a couple days! read more

Came here during the pandemic for a pedicure, as my salon in nova is still closed. Pedicure was just okay kept asking if I wanted gel which I didn't do I declined at least four times. Someone cane around and gave my tech cash which they touched with their glove and back to my feet, definitely not sanitary pandemic or not. I just wanted regular white polish one of my toes is pink not white so weird. Will not return. read more

I've been to Natalie's 3 different times in the past few weeks. Two out of three times, I have left unhappy with my nails. They always rush through the service; I suppose it's so they can get the next person in and out. Today, especially, the nail technician left my nails feeling jagged, big gaps near the cuticle and my pinky finger looks as though there is some kind of film over it. My 19 year old daughter got a basic manicure and even that looks bad. There is polish on the sides of her fingers and gaps in the polish on her nails. I don't understand why it is so hard to take your time and do a good job, instead of rushing through and providing mediocre service. read more

Natalie's Nails - Notice the film on pinky and middle fingers. Gap on middle finger looks like manicure is multiple days old. - Nail Salons Near Me - Ranson, West Virginia

I LOVE this Nail Salon! The people are sooo nice and make you feel right at home. They do a great job and once I even went shopping afterwards and totally messed up my Big toe nail on the shopping cart, and I called them and they told me to come back over and they would fix it. They did it free of charge!!! I highly recommend Natalie's Nails! read more

I love Natalie's nails, everyone is great! They are always busy and they never make me wait more than 10 min. I've never had to schedule an appointment. They truly know how to run a business, I highly recommend anyone coming here read more

Not the same service , since old crew left is not the same experience bad pedicure and manicure .

Tiana is fantastic. Always does an amazing job. Everyone is great . Always on time. They have been great during Covid

An older gentleman gave me a pedicure. He did not massage my calves or feet. He did not trim the cuticles. He only put one coat of nail polish on. I doubt I'll go back. read more

I have been here about 6 times and it has gotten worse every time, which is disappointing because the first time I had an "ok" experience. Also, I literally have NEVER ever posted a review for anywhere, but I felt like I needed to warn people about the possibility of having such a terrible experience before you decide to go spend your money at this place. Let me start by saying I have gotten hundreds of pedicures in my life, and every nail service you can imagine, and I promise you I have NEVER had as bad of an experience as I did here this last time I went. The lady who did my manicure/ pedicure was an older lady with glasses and short hair, and her nail station was on the right towards the back/ middle of the row. She also had a bunch of bandaid-looking things on her fingers, but not in a gross way (everything looked covered up/ clean). I am genuinely a nice person to everyone, and even when people screw up my nail polish I'm still usually too nice/ easy going to say anything (it's just polish and chances are I'll be changing it soon, it's whatever), but during my pedicure this lady legit caused me physical pain to the point of cutting (well, more like scraping with the nail file) the skin on my toes and making me bleed multiple times--which I TOLD her about the first time! I then pointed out (literally pointed with my finger to the bleeding spot on the first toe she butchered) what she was doing wrong the second time it happened and she STILL proceeded to injure me TWO MORE times, but only on my right foot? She also asked me, no joke, probably 8 times if I was SURE I just wanted regular polish (I had gel on my toes previously and dipping powder on my fingernails but I am so busy right now that I decided to take a break from the nail salon finally--which now seems like very appropriate timing!). When I insisted that I still wanted regular polish, she told me that the regular polish was full of harmful chemicals and that I should get gel instead. Like, news flash lady, all nail stuff is full of chemicals, and saying anything in the salon is "harmful" just makes the salon look bad! There was zero chance of relaxing during that pedicure bc of the pain, but also because she had me soak my finger nails in acetone to get the dipping powder off (normal), BUT she put a paper towel in the bowl and then every few minutes would ask if my nail powder had come off yet, and if it all hadn't, she would act annoyed and tell me to "keep rubbing my nails against the paper towel", which I've also never had happen to me at a nail salon before--isn't that kinda what I'm paying them for? Like, for them to do my nails, not for me to do my own nails? It was honestly so weird. Once the toes were done (what a relief), I definitely should have asked for someone else to do my nails, but I am too nice (not a good thing--I'm working on it lol) and I was so confused that I didn't know what to say. There's too much to write but the short version is that she went on to: talk angrily about me to her co-workers (she was pointing at me at times lol, mind you I never said anything rude or mean to her, even though I should have!), use the nail buffer cube on my actual finger skin (literally no contact with my nail--seemingly on purpose), leave globs of lotion on my arms after my "massage" during the manicure, and seemed clueless about how short she could make my nails without hurting me (my real nails are thin, I've had acrylics/ dipping powder for years) but I literally had her leave them a little too long on purpose--I was afraid of giving Edward Scissor Hands the opportunity to get too close to chopping off parts of my fingers at that point, so I figured I'd come home and cut them shorter myself. She also had me pay before she did my polish (normal) and I had 3 $5 off coupons (luckily!). She then had the audacity to ask if I wanted to put a tip on my credit card, and I was so shocked given everything that had happened that I still ended up giving her a $5 tip (I know, I'm too nice, it's a problem, but that IS the smallest tip I've ever left at a nail salon). The whole situation was weird, and somehow SHE seemed angry at ME? I will never understand. I wouldn't even believe it had happened except my hands are still so dried out today from the super-long acetone soak they had lol Long story short: you may come here and have an "ok" experience or you may come here and have the worst nail experience of your whole life. You've been warned! read more

I wanted to give a special shout out to Donna (the new owner) and Andy (my expert nail stylist)! The first time I visited was in October 2017.. I just came back to give this salon another try since they are under new management and Donna offered a free service for me to come back I thought that was so sweet for her to do that. I will only be visiting this salon from now on because they did such a great job! Everything is brand new.. The marble floors, comfortable chairs, cleanly tools, so many colors to choose from this place is beautiful beautiful beautiful!! They really cleaned this salon up and have high expectations to deliver to their customers. They even knew some customers by name which makes you feel at home I love this salon. I will never go anywhere else. Thank you so much Donna and Andy and the rest of the friendly staff for making this experience lovely! I highly recommend the SNS nails. read more

Natalie's Nails - Nail Salons Near Me - Ranson, West Virginia

They are very rude and I had eight nails break within four days I went back had them fixed and they didn't even fix them correctly. Wont be going back. read more

DO NOT Waste your time here. I got a "VIP pedi" worst pedicure in my life honestly and when i told them what was wrong or what i didn't like they did not care and were annoyed that I said anything. So I walked out of there basically the way I came in uneven paint,crooked nails and it was like he didn't even take the dead skin off my feet he scrubbed my feet for about 5 seconds. So paid 45 dollers to go home to redo my pedi myself on my Birthday. Happy Birthday to me lol. Great customer service guys. read more

The nail tech was great, she did a really good job. I was not impressed with who I was told was the owner - every time I started to talk to the tech about my appointment, he interrupted as if I wasn't there. I thought that was very rude. The tech even face timed with him during my appointment to joke with him about being in the shop and how he scared away customers. Anyway I would definitely visit the tech again if she was in another salon but I won't be going back there. read more

I was in town visiting and stumbled upon this nail salon and happened to get seated right away as a walk in. That worked out great, but most importantly are the way my nails were as perfect as I was hoping for. Kate did a great job! Absolutely loved my nails. read more

I've been getting my nails done here for the last two years. I've never had a bad experience with it. However, I went to get my eyebrows done 2 weeks ago and let's just say I was highly upset. First off, the wax was way to hot. The woman burnt the hell out of my eyebrows. My eyebrows were red and blistered until a few days ago. When I went in to talk to them about it.. the manager told me to put Neosporin on it and there was nothing she could do about it. However and apology would have been nice and a refund. As the manager is it your job to fix mistakes that happen within your establishment. You've lost my business. read more

They did a really good job! Everyone there is really nice! Would recommend to anybody that would like to have their nails look 10/10.

Natalie's Nails is under new management now. We are welcome everybody to come to try out our new salon. The shop is remodeled with new pedicure chair for the best relaxation. To whom that had had a bad experience with Natalie's Nails before, you are more than welcome to come to try out our salon again. We give out free services to welcome you back to our store. read more

I love this place! The staff are friendlier than most nail salons. Most of them will talk to you while doing your manicure or pedicure. I've gotten to know most of the staff, and they love what they do. Most of the staff speak wonderful English. Katie is wonderful at what she does; she knows most of the colour numbers. She is super friendly. Christy is super matriculate. Trish does a great job on pedis and Ivy is my favourite for eyebrows. Henri will make you laugh. Their prices are fair. Other salons where I've been charge the same. read more

Was in town for work and needed my mails done badly so I stopped in here to get them done. Technician was friendly and did a decent job, but they are super expensive. A set with gel overlay was $50. I don't pay that much in NY, Miami or even DC. My advice would be to go toooo diva nails in the Wal-Mart plaza and save $20! Steer clear- it was a rip off! read more

Just had my Pedicure done by Tiana. She did such an AWESOME JOB. Black polish with Daisy's on my big toe. I used to go get my Pedicure done near my home, but came here with my Mom. You get more for your money. Near me in VA the same Pedicure costs $84.00 without the paraffin and before the tip. I get a VIP Pedicure with gel and paraffin for $62.00 here. Awesome!!!!! read more

I've been coming here for a long time, and since it's changed hands the service has gone way downhill. There is the cranky woman who guards the door, grumbles at customers, and takes the money, which has always been an unfortunate thing about the new management, but even worse was my last visit, when I was waited on by a man with dirty, sharp fingernails that dug into me during my mani. Everything from the shape of the nails, the roughness of the acrylic finish, and the color - which was not what I'd asked for - was wrong. And the process was painful, to boot. I will not be returning. It's a shame the quality has deteriorated so badly. read more

If I could give 0 stars I would! I came in today to get a full set, acrylic with the dip color. The lady didn't do acrylic. She dipped my actual nails in the powder and I asked her why she was doing that before the acrylic. She immediately got snobby and said " I asked you three times what you wanted" I said "yeah, a full set with dip colors. She said "we don't do that" I asked her "if y'all don't do it how did I get it last time" she proceeds to ask who did it, etc. and her associate asked if she needed a bowl to soak of the powder on my nails before adding acrylic nails. She said no, I asked her if she'd rather me leave and she grabbed my hand and went to start. I told her I'd just go, I went to Euro Nails in Martinsburg. Got what I asked for and then some. EURO NAILS DID AMAZING . Go there NOT Natalie's. read more