I called in advance to ask about how much it might be to fix a leaky faucet. Said I thought it was…read morea minor problem and didn't want to be over-charged for something minor. The person on the phone told me the minimum, and when he came to fix it, that was all we were charged. I wasn't actually home when they came to fix our faucet, by my fiance was, and he said the service was fine. They did not require payment before the service, rather sent a bill. We will use this plumbing service again if needed (though hopefully it's not)!

From the owner: plumbing, Remodelers, Tankless Water Heaters, Water Softener, Backflow Repair, Water Heater, Water…read moreHeater & Boiler Services Services: Backflow Repair, Backflow Testing, Bathroom Remodeling, Boilers, Heat, Infloor Heat, Installation, ONYX Showers, Remodels, Repair, Tankless Water Heaters, Water Heaters, Water Softeners. Brands: Navien, Rheem, NorthStar, IBC Boilers, IBC, PHCC Sump Pumps

We used C & K Heating and Air Conditioning to replace the home furnace/AC when the 25 year old…read moreequipment began to fail. Their professional salesperson was knowledgeable and provided very competitive quotes and higher quality products and took care of all rebates without issue. We got better efficiency equipment and the quote was $1000 less than a competitor with less efficient equipment. Plus they provided a years worth of service 2 times/year) for free. The installers were very nice and cleaned up well. We also have used C and K's Plumbing service with good results. Had to put in a new shut off valve because the old one was leaking and very old, some fixture work in the bathroom, adding of a hand shower, and 16 fixing a wobbling toilet. Have found their people to all be professional, personable and reliable. The company communicates well via text to let you know when they are arriving with a picture of the service person which is a nice feature. I recommend C and K. We are two for two and I've just called them again today to fix a gas leak on a 1974 natural gas garage heater.

We recently asked C and K heating to come out and give us a quote for installing a new thermostat…read moreand potentially a humidifier for the furnace. They told us they would be by in the morning on the day we scheduled them to come out. After much waiting and repeated calls from us, they didn't arrive until mid-afternoon. Their quotes for the thermostat were humorously overpriced (300-500% markup for the themostat itself, then additional charges for the labor) and their quote for the humidifier was similarly high. After we told them that we would not be interested in their services at this time, they still charged us an $80 "service fee" for receiving those quotes. Needless to say, we won't be looking to work with them in the future.We recently asked C and K heating to come out and give us a quote for installing a new thermostat and potentially a humidifier for the furnace. They told us they would be by in the morning on the day we scheduled them to come out. After much waiting and repeated calls from us, they didn't arrive until mid-afternoon. Their quotes for the thermostat were humorously overpriced (300-500% markup for the themostat itself, then additional charges for the labor) and their quote for the humidifier was similarly high. After we told them that we would not be interested in their services at this time, they still charged us an $80 "service fee" for receiving those quotes. Needless to say, we won't be looking to work with them in the future.

We use Draintech all the time and everyone is always super friendly and we've never had a problem…read morewith the work getting done in a timely manner.

Terrible. They don't do it correctly so they can continue to come back. Instead of using the cutter…read morethe first time. They continued to come back without the cutter and still charged each time. So what should have been $300 ended up $1000.

Great service, very fast work on site with minimal intrusion.read more

The guy that came to check out AC today was real. He was open and honest and did what was only…read morenecessary. We didn't feel at all like he was trying to sell us on a high value change but informed us on a realistic move. Before winter of this previous year started a different employee came to check things out and was just as real. if you're looking for work for the quality of your dollar you won't be disappointed with this company.

I started using Neighbors several years ago when our original Geo system needed immediate repairs…read more Based on their feedback and help exploring incentives, we decided to upgrade to a new system. It has ran fault free. The technician is here today for a checkup. He is very professional and knowledgeable. The customer service is excellent. Neighbors also helped us on very short notice with a water heater replacement a couple years ago. It was a very cold time of winter as well and their fast service helped us prevent an extended period of cold showers!

Had our drain back up in the basement after having another company come and clear it just a month…read morebefore that I was not very impressed with at all. The plumber that came out from Benjamin Franklin however was super friendly and professional, answered all my questions and the work done was extremely reasonable price wise for the amount of time that was spent working on the issue. Definitely going to be our go to for future plumbing needs.

$500 and three hours to tell me my septic needed to be pumped and I had to clean up all the s***…read morewater they spilled that drained into my basement and onto my electronics work bench area. Should have called my regular plumber, they would have told me over the phone what was up with two questions and been upset I was bothering them with silly stuff. People buy franchises to make money - and apparently they do.