I needed to get a visa for my upcoming trip to China and I had a great experience getting this done…read morehere. They had my visa already ready for pickup in only a week from my appointment that I brought my passport and application to. I'm really glad I went through them to get my visa. It saved me a lot of time and trouble. They were very detailed and clear throughout the process from looking through my first online application, telling me everything that needed to be corrected (I had some errors since the fields weren't that clear to me), checking through my printed application again in person at my appointment (which had some errors due to the system), and making sure I knew what to correct before making the final application they could use. They made correcting my applications and getting the visa very easy. I would definitely recommend coming here

Can't say enough good things about this place. So thankful I called them when I did. I had so many…read morequestions and concerns about my visa application They patiently answered all of them. The staff were friendly and prompt with their service, they submitted my visa application the day I finished my paperwork and also sent in my passport the day after I gave it to them. Their service saved me last of time and trouble.

Heartfelt thanks to Irene, for making this Hawaii vacation with my parents so memorable. The stay…read morewas amazing, the ocean front/ ocean view room (which I was a stickler about lol) was awesome! My parents enjoyed every bit of it. Irene listened to what I was looking for, wasn't pushing me to book. She let me take my time to review and ensure that's what I wanted and then proceeded. She's very quick in providing options and responsive, loved that! She even managed to get us a resort credit which was sweet and definitely came handy. I think I might be going on vacations more often given I have Irene to help me plan them. Thank you again! I 100% recommend Irene!

I will never take another trip without involving Irene. She made planning our trip easy, fun, and…read moremost importantly cost effective. She goes above and beyond to make sure your vacation is perfect and goes off without a hitch. Highly recommend Irene's travel for all of your travel needs.

We cannot thank Amy Tan enough for the truly unforgettable trip she planned for us. This was a…read morelast-minute getaway with some very unique circumstances, and Amy handled everything with such care, thoughtfulness, and expertise. She not only made it all come together seamlessly, but also saved us a few thousand dollars by choosing the perfect hotel and ideal travel dates. From the very beginning, we felt completely taken care of--and that feeling stayed with us the entire trip. What could have been stressful turned into something incredibly special. The experiences she planned were beyond anything we could have imagined. We spent our days laughing, bonding, and trying new things--ziplining through the jungle, ATVing through forests and shallow rivers, and even swimming half a mile through a breathtaking cenote. We saw dolphins and sea turtles, visited a beautiful Mayan village, and enjoyed some of the most authentic and delicious Mexican food we've ever had. There were also so many magical, unexpected moments--like spending time with monkeys and deer, and even spotting a massive wild stingray. Every day felt like something out of a dream. What meant the most to us, though, was how safe we felt the entire time. As someone who is usually a very nervous traveler, I can honestly say I felt completely at ease. Amy created an experience that was adventurous and exciting, yet always grounded in a deep sense of safety and trust. This truly was a trip of a lifetime, and we are so grateful to Amy for making it possible. Her attention to detail, her ability to understand exactly what we needed, and her genuine care for her clients set her apart in every way. We will be talking about this trip for years to come--and we cannot wait to work with her again.

We planned a two week trip to London and Paris with Amy's help. She was extremely professional:…read moreknowledgeable, helpful, friendly, accommodating and available. I did not have one single negative interaction with her. During our trip, I called her once in a panic because I couldn't confirm a prearranged taxi to get to our train, and she responded even though it was midnight, California time. I cannot say enough positive things about her. We will most definitely go back to her for future trips! Oh, and YES! Our trip was amazing!

My parents use this agency all the time, and they are usually able to secure flights for cheaper…read morethan online booking agencies. I highly, highly recommend this agency for future bookings. Ask for Grace.

I consider myself an experienced and savvy domestic and international traveler who oftentimes books…read morecomplicated tickets in order to get the best deal, upgrade opportunity, specific routings, etc. I am very familiar with fare rules, fare classes, availability buckets, etc. I am happy to report that I had a very pleasant experience using Wonder Travel to book a complicated multi-city itinerary to Asia on EVA Air. I was looking to book in a specific fare class (so that I could upgrade using United miles) and that option was not available on EVA's website or on other online services like Expedia or Orbitz. (Side note: an agent at Expedia had never even heard of fare classes! I was shocked!) I would normally much rather book a ticket online, if I can, to avoid booking fees and dealing with actual people who may screw up the ticket. I usually avoid using travel agents. I have never posted a review on Yelp before and felt the need to do so in this case because the agent at Wonder Travel was THE BEST! First of all, his English was excellent (Asian-American - perfect English), so that was not an issue at all. The agent was extremely helpful and was able to price out my itinerary (4 legs) in the fare class I wanted in about 10 minutes. Ticketing was complete 5 minutes later. I cannot say enough about how pleased I was with booking through Wonder Travel. Highly recommended. A++++

It was a very pleasant journey to Paris, Rome and Florence. From our arrival to departure the way…read moreCynthia Peterson of The Travelsmiths handled the trip is really admirable. We always felt that we are in safe hands. The support we got at every airports, and hotels made us more comfortable. The van, the driver, guide was carefully selected. The hotels were clean and nice. It is noteworthy to mention a word about Tiana our private cab tour to Montmarte. There is no doubt that he is truly a professional guide. He dress well, well discipline, well knowledgeable, vigilant and top of that well informed and connected. Prior to our trip, Cynthia made sure we have all our vouchers, and anything we needed to clarify regarding the trip. She prepared us well like she was with us like personal tour guide. It was a very pleasant trip and we all truly thank you Cynthia and Travelsmiths for making such a pleasant and memorable journey for all of us. 5 stars is not enough

My Husband, Sister in-law and Daughter recently returned from our trip to London, Paris and Venice…read more Cynthia helped us plan this trip and offered wonderful hotel choices that stayed within our budget but where close to everything you wanted to see. In London our hotel was right in south Kensington one of the best neighborhoods in London. In Paris we stayed at a lovely boutique hotel where from our windows you could see the Eiffel Tower all lite up at night. In Venice our hotel was right on the main canal with wonderful views and the water taxi right at our front door. Her knowledge of all the area's and where to stay were ideal. Thank you, Cynthia, for a wonderful vacation, and we will be back next year!! Glenn and Mary Bolich

This is my first time join group tour for trip and will be my last time because of this travel…read moreagent . I went Yellowstone for 7 days. We sit in a van not a bus. Can you image sit in a van for 7 days and under every seat, they put water supply under the seat, not just the seat super small , I can't even stretch my leg at all. Air condition even worse. Its hot in the front and cold in the back, no way we can control or adjusted it . No assign tour guy, basically our driver is our tour guy too. I found the tour guy use his cellphone taking pictures many times when he drive . And every morning, driver always late, we have to wait for him most of the time . For food, Chinses buffet everyday . After 2nd day, I just pay, I can't eat any of that food anymore. They choice the Chinese restaurant alone in the plaza, so I can't go other nearby restaurant to eat at all. The last day we need to combine w other tour bus to go back ( finally we can sit in the real bus), tour guy ask us to pay $65 each for tip before we move to other bus. After we pay the tip, he basically just throw us out the van, don't care about us at all. No one tell us where to seat , no help for moving the luggage . We went to the bus, don't know where to sit, but get yell by the people already in the bus , says " go to the back. You can't sit in the front " who knows, the seat was empty.... wth.... Very unprofessional, I don't care they might be cheaper( I never compare) but if you're in business, need to have right conscience to serve your customer . Bad bad choice to go with this agent . They only care about your money . Not your safety nor your satisfaction either !

The staffs are really nice and helpful. They responded to my questions really fast, and…read moreprofessional! Love it!

My go to place for passport photos, fax important documents etc. great customer service and get…read morethings done in timely fashion. Strongly recommended

I needed some documents quick, on a deadline, and I came in to get help scanning and sending me a…read morefew files. The "emailing" of the files was $2, on top of the cost per page to scan. The process was quick and easy, staff was very helpful and efficient. I appreciated that it was pretty much full service.

I love working with Mary and her team. She's very attentive and detail oriented, and she goes above…read moreand beyond at every step. She planned our recent "bucket-list" trip to Asia, and I can't wait to start planning my next vacation with her. On this Asia trip, one moment that really stood out - we made a reservation at a restaurant in Bali, and we asked if she could add to our itinerary. She did more - she reached out directly to the restaurant to let them know we were so excited for the dinner. When we showed up, we got a great table, a birthday cake, AND the manager stopped by to say hi, referencing the note she received from Mary. Just wow.

Laying it on the table ... Mary Kraemer's Masterpiece Travels has orchestrated for us the most…read moremeaningful and memorable experiences of a lifetime. Numerous voyages on Queen Mary 2 (currently the only passenger "ocean liner" in the world), going to luscious Caribbean islands, to Spain, and on Transatlantic crossings from New York City to England and back. The otherworldly views from the cliff tops of Eze, overlooking Monaco and the Mediterranean. Luxurious yet affordable stays on Mykonos and Santorini with beautiful sunsets seen from our rooms. Thanks, Mary, for all you have done for us over the years - and we greatly value your genuine friendship.

Website is not updated. They no longer offer office visits. Help is not 24hrs. Online chat doesn't…read morework/is deactivated. I had to call twice before I got an agent. You'll have to pay for shipping with FedEx $35 or USPS $10.

Super helpful and kind services! You can purchase a JR Pass here online and you can pick it up…read more It's cheaper than buying from other places online ($266). You can return it and get a refund but they usually retain the 10% service charge (however, because of coronavirus, I was able to get a full refund. Great!). I would definitely come back here again to get the JR Pass (again lol). Super friendly staff. :)

Highly recommend Pol2Pole Travel, Martha Gomes for travel needs. We always have a great experienceread more

I have purchased air tickets through Pol2pole travels multiple times, they offer competitive…read morepricing and superior customer service. I would recommend Pol2pole travel for international travel bookings.