I was so thankful to find this salon that treats each client with an individual touch! I have had…read moremy hair either colored or cut about 4 times last year, each time by the owner, Grace. She is always so attentive and meticulous, never rushes and always makes sure when you leave your hair is "perfect". While she is doing your hair, they offer coffee or tea which is so nice. I also really appreciate the high quality products that they use to color, protect, wash, and style your hair. It makes a difference in how long your hair "lasts" before it needs to be cut or colored again. They also sell many of them in the salon which is helpful. Needless to say I am happy with the treatment here and I don't plan to go anywhere else!

After reading the reviews on Yelp, I decided to make an appointment at this salon. When I called to…read moremake an appointment, I was told that for a single process root touch-up, it would be $50. My hair is black and that is what color I wanted my roots to be. When I arrived, I was greeted by the staff and felt okay at the beginning, up until I sat down. I can't remember the woman's name, but after offering me something to drink and asking me what I wanted done, this is when I knew something wasn't right. I wanted to explain to her that I wanted to have my roots done using a certain shade of black (my amazing stylist from Tampa wrote it down for me), and she stated: "Yeah I was going to put the darkest color on you anyways." Okay, fine. She walked away to mix the product, and when she came back out, she quite literally started applying the dye heavily and messily. She did not make any small talk (which wouldn't be a terrible thing if everything else went well) and instead was having a conversation with her coworkers. She finished applying the dye and walked away to sit down with her coworkers to continue a conversation. While I was sitting there, not once did she ask me how I was doing or if I needed anything (I didn't, but goodness, that's terrible customer service). Finally, she came back and told me to follow her to rinse my hair. She asked me if I wanted to blow dry my hair, and I asked her much that would be ($30). I asked her how much my root touch was going to cost me (she said $65, which is $15 over what I was quoted over the phone, and she barely used one bowl of dye). Honestly, if my experience with her was better, I would have opted for the blow dry, even though I was paying more than quoted. However, I was just over the whole process and told her I did not want the blow dry. While washing/rinsing my hair, she used the strongest setting on the hose and water sprayed all over my face and down my neck. Not once did she ask me if I was okay or if the temperature was okay. At the very least, she could have towel dried my hair so it wasn't a dripping mess, but I honestly was not surprised that she just let me go like that. She did brush my hair out so it wasn't a *tangled* dripping mess, which is why she gets 2 stars instead of one. After paying, I noticed that there wasn't a space for me to tip and asked for the nearest ATM. As I walked outside, my fiancé pointed to my face and neck and told me that I had splotches of dye everywhere. I looked in my mirror, and sure enough, there they were! After being charged more than quoted, and just the whole crappy experience, I decided not to return with her tip (it takes a LOT for me to not tip someone), and I will be taking my business elsewhere. I want to note that my issue was with this particular associate, and I don't ever want to hurt a business with my review. Perhaps the other associates are wonderful, and that's why this business has good reviews. I would suggest booking an appointment with the ones who are listed in the reviews for this business.

I'm speechless after my appointment with Grace. I turned 40 and was tired of dying my hair every…read moretwo weeks. I have two small children and it was not even convenient to do at home anymore. All my friends and family talked me out of it. My hair girl said if you don't like it we'll dye it back. Now I wonder why I didn't do this 5 years ago! Grace is an artist. I could tell from her staff and her own knowledge that she is very talented in gray blending. She was able to answer all of my questions and made sure to check on the health of my hair throughout the process. I trusted her 1000% and I have never even met her before. It is a longggg day so eat first! Or bring snacks like me Also, Grace is warm and kind. We had organic conversation but i also was able to just be quiet and enjoy being pampered. All of the staff were so kind and professional. The salon is clean and beautiful. This wasn't getting my hair done. It changed me. For the better. The way God Intended me to be.

Loved Melissa! She gave me the best color I have ever had. Perfect neutral blonde foil-yage on my…read morepreviously brassy hair with dark roots. She fixed my bad haircut and gave me layers. I'll definitely be back. She asked me to share example pics and took care of everything.

I had my first visit at Fox and Jane in Aug and during the past 3.5 months Jenny has completely…read moretransformed my hair. On my first visit, Jenny started to plan my hair journey by asking me about both my hair goals AND my hair history. I really value the time Jenny takes to communicate and explain what I can expect and what my options are based on my history and goals. I have always wanted lighter hair but was always afraid of the potential damage of this process. Thankfully, Jenny always prioritized my hair health! It took us 3 sessions to get to my current goal of VERY light blonde and through it all, Jenny did what was needed to keep my hair long and strong. It felt easy to trust Jenny with my hair as she explained everything to me along the way. She's also very open to feedback so I was very comfortable letting her know when my color goals changed. She was very flexible and got me to my new goals. I absolutely love my new hair; there's so much depth and the colors of my hair blend so smoothly. I also really appreciate how seriously the salon takes COVID-19 protocols. They do not permit walk-ins and do not double book so there is never anyone waiting for a session in the salon. The chairs are well spaced out and they seem to plan it so that not all the chairs are occupied to maintain more than adequate social distancing. At arrival, customer temps are taken and we're instructed to wash our hands before taking a seat. Each chair is immediately wiped down after each service and masks are required while in the salon. I think it's great that they do everything they can to make the customers feel safe.

i saw hailee stiles for a cut. she did an amazing job. i wasn't exactly sure what i wanted and she…read morehelped me decide and asked lots of questions. totally recommend!!

Great salon. Everyone is friendly and skilled at hair color, styling and cutting. I've been going…read moreto Sarah for 6 years while also getting cuts from Katie and Melinda. My whole family comes here including my mom who stops in and gets her hair done whenever she's in town. Patsy is incredibly helpful and efficient at the reception desk. Highly recommend.

horrible place. horrible staff. I wouldn't send my dog here. Very low intelligence. Inappropriate…read moreconversations held between clients and staff Charged wrong price. And results were nothing that we asked for.

The salon is super cute, and everyone is incredibly kind and talented. Can't go wrong, plus there…read moreis a salon dog:)

From the owner: Hair is our passion, and our passion shows on every client that walks out of our doors. Through…read moreongoing education, our stylists stay up to date on the latest cut and color styles and techniques to bring you the looks you want. From natural colors to pastel hues our technicians can mix up almost anything! Then, follow it up with a fresh cut and style. You will leave here with vibrant hair and a plan to keep it vibrant between visits.

Lexxi did my hair. She gave me exactly what I requested. Amazing and trustworthy not to cut too…read moremuch when you're trying to keep your length. I highly recommend her.

I am posting this update so consumers have full context following my initial review…read more Since the appointment, the condition of my hair has continued to deteriorate significantly. I have experienced severe loss of curl pattern and elasticity, excessive breakage, and a brittle, straw-like texture that did not exist prior to this service. The haircut is no longer wearable due to the damage and never able to enjoy the color service since it was defective, not only 4 shades darker then discussed/referenced but permanently damaged. Despite multiple good-faith attempts to resolve this directly and privately, the owner/stylist has not responded, acknowledged the issue, or offered any remedy. Due to the ongoing damage and lack of professional accountability, I have submitted a formal complaint to the New Jersey Board of Cosmetology for review. this has cost me about $800 between the defective services, permanent hair damage and restorative professional products. I am sharing this update so others can make informed decisions.

I HIGHLY HIGHLY RECOMMEND OPALESCENCE! Every single hair stylist here is kind, friendly, and…read moreamazing at their job. I have been to a couple different people here because of time constraints and every time left more than happy. I just saw Erica and she spent time curling my hair and putting a bow in after my haircut. They have so many nice amenities like free coffee and snacks and gratuity is included in the price which is so cool! Love this place

I was in desperate need of a haircut and found opalescence salon online! I'm very skeptical about…read moretrusting people with my hair but all of the reviews were stellar so I decided to give this place a chance. Man, I am SO happy I did. I got my haircut easily scheduled with Melissa online. Do be advised that they do not accept walk-ins, but their online booking process was simple. There was plenty of parking to be found out front and this was just a 5 min drive from downtown Somerville. I specially chose this salon because their values include sustainability and price transparency! I can say they met both of these promises by only carrying eco friendly products and not accepting tips. Aside from the sentiment of the salon itself, I was blown away by their service. The owner was so kind. When I walked in, I was served a nice glass of sparkling water! After waiting for a bit, Melissa sat down next to me and really took the time to get to know what I was looking to do with my haircut. She made me feel comfortable and confident about my hair throughout the process. She took the time to make sure the cut was to my satisfaction and did a blow out as well. I walked away knowing I got exactly what I wanted! Additionally, I really appreciated that the staff here was honest and weren't trying to sell me extra products or upsell me unnecessary hair treatments. Overall, I was BLOWN away by my experience here. Even though I'm not from the area, I will be back!!

I have been getting my nails done by helen for a while. She has a lot of patience and does her…read morebest! She's my go to person! She always nails it!

I went to dry my hair, Anita attended to me, she left my hair wet at the roots, she did not divide…read moremy hair, I still have curls at the bottom, and they also did not wash my hair properly.

My daughter had her haircut by Emma. She was fantastic. Gave us tips on how to curl properly in…read moreorder to keep the curls intact. Nice clean environment and my daughter walked out loving her haircut!

Bought a Groupon for a haircut with blowdry for just $30. The appointment scheduling process via…read morephone call was pretty smooth. The salon is located in downtown Somerville and has plenty of parking spots around. Public metered parking is pretty cheap and right behind the salon. Carina was my stylist and she did a wonderful job with my hair. I have pretty long hair and just wanted to get my split ends trimmed. She patiently listened to my request and made sure she wouldn't chop extra hair. Most salons charge extra if the hair is longer than shoulder length but SAFFIRE DOESN'T. I also got a 'glaze' done which was only $15 if you use Groupon for your main service. Regular price is about $30 I think. So in total I paid $45 for a haircut, glaze, shampoo and blowdry and that's a steal. Also, Carina was kind enough to run and add coins when my car parking time was expiring since I had product in my hair. They have a cute coffee station with coffee, cookies and other cold beverages. I was surprised with a small goodie bag as a new client. The bag had a hair serum and 2 discount coupons for future services. Overall, I had a great experience from the moment I walked into the salon till I left. I highly recommend this salon. Ask for Carina. She's sweet and the best!