Maybe its just me, but this new review is a long time coming. In spite of the fact that there are a lot of really great staff people here at this Von's, meat, service deli, bakery, etc., it almost seems as if the General Management is either lazy, incompetent or apathetic. After a few conversations with the guy who is supposed to be the General Manager, regarding such 'small' things as actually having sale items in stock, obtaining items they once carried, but no longer, or arguing with the customer over what appears in the ads, my thinking is, at THIS Von's, management is basically just 'calling it in'. It HAS to be that, because my other conclusion is that this particular Von's manager is so arrogant as to believe that, just because everyone in Nipomo would have to drive an additional 12 miles to the next Von's in Arroyo Grande, or even the next closest supermarket of any kind, that we, the customer, should just keep our complaints to ourselves...or drive the extra miles. It has actually come to the point where I may need to communicate this issue to the Corporate level. On the flip-side, kudos to the everyday staffers in the various departments on the terrific jobs they are doing, from cashier to produce people, and everyone between! read more

This is an update to my previous review below... I was in a hurry, so decided to stop at the Vons in Nipomo since they are the only grocery store near me. While there, I decided to get a couple of breakfast burritos again. At 8am, they had most of it stocked, thankfully. The guy making the burritos, though, needed a lesson in customer service. We asked him to preheat the bacon because we like it a little crispy. He argued with us saying it was already cooked. We politely explained that we wanted the bacon crisper. He shook his head no, said it was precooked and proceeded to make the burrito without preheating the bacon as asked. At this point, I would have turned around and walked out, but my husband is more patient than I am. The guy took almost 20 minutes to put 3 burritos together. When it was time to heat them, he put them in the oven for only 30 seconds. As an FYI, the eggs started out frozen. He took another 10 minutes to get them wrapped and priced so we could pay for them. When we got to the car, we opened them and all 3 burritos were cold in the middle. They have 2 guys in that deli and I have had nothing but bad customer service from either of them. I wish I knew their names because there is a younger kid who is always helpful and well mannered who works there. In the future, if I see either of the rude guys, I will no longer shop that deli. ..................................................................................... Vons in Nipomo definitely has some work or personnel changes to make if they want their store to be up to par with other Vons stores in the area. Most of the employees are friendly enough, but I have asked employees on multiple occasions where an item is and none of them seem to know the store. I usually end up wandering around and find it myself. Also, the store is not well laid out. They have items that should go together , such as dried fruit and freeze dried fruit in 2 different locations. The biggest problem seems to be in the deli department. They never seem to be prepared. and often are out of food in that department. We have been in to grab chicken for dinner on multiple occasions and had to wait 30 minutes or more because they were out. Any deli or restaurant worth it's salt, knowing that they are going to have a breakfast, lunch or dinner crowd, preps ahead. If you have a line, you keep that fryer going. It's not just chicken though... I went in this morning for some breakfast burritos and not only were they not set up to serve, they didn't have any potatoes made, which their menu states the burritos come with standard. We ended up going to McDonalds. I hope they do something about their level of customer service soon as it is the onl grocery store in Nipomo.It's almost worth the extra gas money to drive to Arroyo Grande as they at least seem to keep their items stocked. read more

The managers are very rude, treat you really bad. I dread going to the counter to ask if I can return an item. But the staff are really helpful. Feel sorry for them read more

This Vons #1621 location on Teft/Mary has a dry cleaning service. The outside vendor does a good job. They called me when the Vons clerk do not put my clothes in the proper bag nor any paperwork. Luckily there was a previous marker on my dress shirt to ID who it belonged. This is not the first time the customer service within the store has been less than desirable. The wait to get someone's attention to assist you is extremely annoying. I am not greeted with a welcoming smile. It is obvious this service provided within the store is an inconvenience to its staff. This does not measure up to Safeway standards. It starts with the store manager who is also not very friendly. It's time to change the staff here. In the meantime, I'm looking for another option. This one is not working out )-; read more

It's VERY clear that they are the only super market in town. And they are going to to run with it for as long as they can. I understand that we have a bag ban in our county, and I've learned to live with it. However these Von's employees seem to have decided that means they no longer need to bag your groceries. First off generally they have too few check stand open and there is more often than not a line going back into the aisles. Then there is usually one bagger who you can tell has only been bagging for about a week running between all the checkers. It's more or less a bag your own approach, which again I am fine with, but you should acknowledge it and lower your prices accordingly. Not to mention the employee who I can only assume was coming in from either a break or shagging carts and instead of yielding to me, the customer, pushing the cart decided to continue walking into my path to the point of me having to stop and let him pass first. Are you kidding?! So I somewhat blame myself for helping the problem because I still choose to shop here instead of driving the 15 min north or south to another store. But it doesn't mean I can't let my disgust be known in the mean time. read more

Please see my pic. This homeless camp is right next to Von's in Nipomo, CA. Called the S.O. and they said the homeless need somewhere to go. Just FYI, that's 2 couches and a queen size bed! Not happy about dealing with this while I'm grocery shopping with my children. read more

This is a newly remodeled store and the design is pleasant and the upgraded item selections are nice. The service is usually the problem. Longest lines out of any store Ive ever been in period. They routinely have 2 cashiers open (of about 10 lanes) and have 50 or more customers in a line that goes down past the Starbucks station and into the deli area and also spills down the front aisles. I hate going in around 6 or 9 weekdays and anytime afternoon Saturdays. I am a customer and know when the hours they are understaffed, they should be able to figure out the right workflow for customer service. Also a lot of the time i go they overprice things at the register and its a hassle. my cashier said she would just give me the difference and then called her boss Irma (head cashier for maybe 20 years) to approve.Irma said she needed to physically check if the croutons showed BOGOFree.The difference less than $3. but off she went to look, came back saying she couldn't find it, so I walked her right to the spot. She did give me the refund but was the hassle worth $3 of productivity for this? It held up the whole line! I was embarrassed for the people in line behind me. Also check the expirations on their canned soup. I routinely bring them several to the register that should have been pulled long ago so no one else buys them. The cambells bag soups are always nearing the end of shelf life date btw. The only reason i shop here is because this is a town of 16,000+ and 1 grocerey store for over 10 miles...kinda stupid. read more

Went here this morning to get groceries and lunch meat. As usual at the deli, the older guys look at you and go in the back and get lost leaving one lady to help customers. This has happened at least 6 times to me. A lady standing there waiting commented to me that it is slow and she wanted to go somewhere else but ended up here today. Finally, I got my turkey and proceeded to check out. The lines were backed up and a customer yelled out "we need more cashiers." Then they sent out one more. For paying higher prices here, I would expect better customer service. The deli needs more help that doesn't wander to the back when they see a customer but instead would like to engage in conversation to assist. read more

Von's is expensive, but at least it's clean and the selection is decent. The produce is fresh, though exceptionally pricey. If you're gonna be in the Five Cities or Santa Maria, do your grocery shopping there; but if you're already in Nipomo, this will do. read more

Everything is over priced here. Unfortunately there is also one male employee who is very unfriendly. We have had him check us out a few times and he is the most unfriendly cashier I've ever encountered. Sometimes we do self check out when the lines are long, like today. He stood over us the entire time like we were trying to steal food. We felt so uncomfortable the entire time! Will not be going there again, unfortunate this is the only grocery store in town. read more

We love our store! With 10 new former Haggen workers our family is even bigger and better than ever.

I had got food that was expired by a week this shouldnt even been on the shelves and they tell me they can do nothing absolutely ridiculous ive had multiple problm like irie told me when getting cash back" this isnt a bank" with an eyeroll to add and then ive been told when i needed a bag " well what am i supposed to do " idk your job will be passing the message read more

Have a hankering for fried chicken? Go somewhere else. Either they are using rancid oil or something else toxic to fry the food in, because it leaves a horrible taste in your mouth. The aftertaste is metallic. This is the only Vons that tastes like this. Grover Beach makes fantastic chicken, so we assumed that Nipomo would be the same. NOPE! My father lives in Nipomo and has the same problem, numerous times. Complaints to the manager don't go anywhere, it still tastes rotten! Run run run far away! It's worth the drive to Grover Beach Vons or KFC in Santa Maria. Don't get yourself sick! read more

Unfortunately this Vons has no competitors in Nipomo and they act like it. Their inventory stocking on many of their packaged and can goods is hit or miss. The aisles are narrow and tight for two shoppers to move past each other. It is not a very welcoming store with respect to its' personnel and their attitudes. The deli is a disaster in terms of wait time for cut or sliced meats. Hopefully Nipomo will eventually get another grocery in town ......the sooner the better. read more

Worst grocery store. The only game in town and for about 8 miles around. They can never keep sale items in stock or on hand in the back. I have worked stocking and cashier at two major grocery stores in the past, things sure have changed. NO ONE CARES. Bag the chips and put 12 pounds of chicken on top. From the bagging help to management NO ONE CARES. I hate to be a penny pincher but most of the time I have to be. I was over charged 10 bucks after taking the time to budget shop. Screw it, I will drive somewhere else. NIPOMO NEEDS ANOTHER GROCERY STORE. That vons doesn't deserve to have all the business. James - Nipomo read more

Another disappointing trip to this Vons. The young man who bagged my groceries put 3 trays of meat vertically in a bag so by the time I got home the blood had leaked from the meat tray to the bottom of the grocery bag - a bloody mess. He also bagged this raw meat eith a packagedif sliced cheese. The grocery store where I used to live, bagged each meat tray in plastic bags before placing in grocery bag. I'd also prefer that the checker not carry on a conversation with another employee 20-30feet away while he's ringing up my groceries. read more

Why does this have to be the only grocery store in Nipomo?!? I swear the up the prices, because they don't have anyone to compete with. I'll drive the 15 minutes to Santa Maria, for better selection of grocery stores. It's convenient if your in a pinch and only need a few things. read more

I would not even give this extra ridiculous price gouging market one star! I am applauded by their prices being triple what common sense requires! I'm so upset that, living in Nipomo, I'm forced to pay this so this time when 3/4 of a watermelon rang up as $18 I walked out! All I can say is shame on you, Vons! Really! Shame on you robbing folks! I'm not going to be a customer anymore! Ridiculous!! read more

Gas prices good, store prices bad. In store it is nearly impossible to find someone to help you and always long wait at checkout. Store layout is horrible, as lines block main aisle. Check your receipt, notoriously overcharging. read more

The gas station HAS to be the cheapest in SLO County, if you're paying cash and use your VonsClub card. Stick a card in the pump and you've just added ten cents a gallon to your bill to some big oil company. And the guy working in the convenient store has major stranger danger, if you can ignore that, you can find some grab and go Vons Club sales on stuff inside the convenient store without having to go stand in line inside the grocery store. I typically do my grocery shopping after work, which is after 9pm. Nipomo is on my way home and Vons is easy to get into from the freeway. Getting out to get back on the freeway without having to drive an extra block is tricky, if you're not in a hurry, it's ok. The store is spacious and clean. There's usually only one checkstand open when I'm there, (again, after 9pm). Sometimes I end up behind someone buying out the store while little old me only has a bottle of wine, a kombucha, and three other things I don't even need a basket or my recycle bag for, but such is life eh??!! The employees are hospitable and respectful, even an hour before closing, added bonus... read more

I had to return raw 'roasted chicken' to Von's a couple years ago, having not buying anything from the deli for the last 2 years. Living in Nipomo, that makes things a bit difficult, so 2 weeks ago I broke down and bought several items from the deli for a family picnic. I bought fried chicken, which I asked the deli worker how old the chicken was.....she didnt know, soooo. I assumed it was from the previous day. I also purchased mac salad and pasta salad. After tasting the chicken, We realized it was much older than 1 day! After I ate the chicken I got violently ill for 2 days! I will never ever go to that deli again....2 strikes, they are out!!!!! read more

I love this store. It has great local produce and flowers and a super friendly staff. It's a little pricey but the convenient location for those of us who live in Nipomo makes it worth it. I have been very disappointed in the past over the customer service in the deli but after avoiding the deli for months found that they have made some progress. The last time I came in for a sandwich, the woman who was helping another customer immediately called for help. The man who helped me actually smiled and was very pleasant. I felt like they were trying to improve their service. I noticed and it was appreciated. I used to work in a market deli and we were all about the customer! If people were waiting we greeted them and said we would be right with them . We also offered samples of meat and cheese- especially if there was a wait. We dropped any other work we were doing to wait on the customer. We also made more than one sandwich at a time. We wrote down what they wanted and could whip them out quickly. I'm not sure why its such a challenge for this deli. Whoever is managing the deli needs to take notes. read more

Very slow register service, and everything is over priced. I paid 5 dollars for 12 eggs the other day. ..kind of ridiculous. I live here though, so I only run in when I absolutely need something. Otherwise I grab everything in arroyo after work. The homeless situation is a bit crazy as well. I wish that was banned from nipomo all together. read more

I keep going back because its on my way home and I actually like vons everywhere else. This vons completley embarrassed me today and didn't seem to care. My card has been having trouble swiping and it wasn't going through. Instead of punching my card number in or using the receipt paper trick she basically said I was denied and should call my bank to transfer money. Excuse me, i had plenty of money in the bank. So I had to leave with no product (I was buying a 6 pack of beer). Drove over to vons gas station bought six pack and guess what my card worked great. Why because I had the money. This is the third time I've had horrible service here. I won't waste my time stopping again. read more

I love our neighborhood Vons! Everyone is always helpful and most of what I want to buy is on sale.

I am writing this as I stand 5 th in line as this is the shortest line here ! I can NEVER come find a few things and then leave quick ! Very frustrating! read more

My favorite Vons store in the area. This store is usually well staffed so there is never a long wait. The staff are friendly, helpful, and nice. This store is usually fully stocked with food items and is clean and well organized. read more

Located inside the market, it's right as you walk in towards the right side. A young man by the name if Kanan helped us and was so sweet. He tended to whatever we asked and even was kind enough to make recommendations. He even gave us a small water for our son. I am very please with Kanan and his professionalism. I vote for a raise! I prefer this location over the drive thru right across the street. The girls over there like to gossip right in front of customers about other customers and that is vey rude and unprofessional. read more

Both times I've been I was mistreated from start to end, it was obvious because I'm Mexican. Hate to throw the race card out there but I'm sure if I was a fat white woman like all the pharmacists behind the counter then I would've been greeted nicely like the fat white lady who was seen after me! I'm so glad I'm not from this hick town and won't have to deal with these rude bitches ever again. read more

Worst produce and customer service EVER! They sell Hard or Rotten Avocados & Tomatoes! NEVER have the same thing in stock from one week to the next! AVOID! read more

They need to hire more cashier's! I dread going in, knowing I'll have to wait in line forever! I do like how they do the half off meat though! read more

It's a grocery store that is convenient. The selection is ok. I do agree about being over priced but all Von's stores are. The cashier's are very friendly every time I go in. The bakery makes really good cakes. read more

The service in here is normally pretty good from the staff but there are usually specialty items out of stock such as vegan products and Thai food supplies like lemongrass. Which is frustrating as I then have to travel a fair bit to do my weekly shop and it puts me off buying anything but emergency basics there. Also it is impossible to reach this store by phone. Nobody picks up on any of the lines and it just loops back around to the automated message. read more

Just used the bathroom in Von's and a lady working went to the bathroom while I was washing my hands she left not washing her hands or refilling the paper towels cuz they where out. Oh yeah she works in the food department..... FUCKING GROSS read more

Just picked up 60 cakes. The Vons Bakery staff. Is amazing. My cakes are ready and I am off to deliver! THANKS SO MUCH!!!!!

I am a big fan of Vons- normally. I find their checkers, produced people, and other staff very helpful, but I have to complain about the Deli Dept. The last few times I've been to the deli for a sandwich or other food I am ignored while they talk and do their other work behind the counter. I am then treated as though it is a big inconvenience to serve me. They don't seem to have any customer service skills. No greeting or smile or eye contact. They move as slowly as possible It just doesn't fit with the rest of the stores upbeat and friendly service. I hope the manager reads this and finds out what is happening in the Deli. I actually avoid getting anything there because its so slow and uncomfortable as a customer. It's disappointing. read more

Love this Vons. The checkers always seem very nice and when I was in the parking lot the other day a worker came and helped me loan my groceries in the cart. I haven't seen that happen in a very long time. read more

I've been coming in and out of these funds for the past seven years and every single time I go to the checkstand all the checkers are super friendly I always like going into this Vons because of the people I went in to get milk and ended up grabbing more items that I needed and some checkered there asked me if I needed any help with anything and I actually went and grabbed me a grocery cart from the front of the store and came back so I can put my things inside read more

This is the slowest check out store in the world.. The express lane is by far the express waited 21min 2pay 4 one iteam and only 2 other lanes wer open .. And when i told the cashier working the Express lane that they should have more lanes open to move the customers out quicker he said " if u dont like it dont come back here" so i will never go back 2 this vons.,customer service sucks and checkun out takes 4ever i dont have time 4 a place like this .il stick with ALBERTSONS read more

Your review helps others learn about great local businesses. This has to be the worst Vons for 100 miles. The management is clueless, they profess to having worked at the store for years but are oblivious to the stock they carry and don't care about customer needs. Lines at checkstands are always so long they clog up the aisles, and yet they never add checkers. On the other hand, the Grover Beach store is far better managed, spacious, and staff is willing to go out of their way to help out. Only reason the Nipomo Vons stays in business (as far as I can tell) is because they have a captive audience. Steer clear! It's totally worth going the few extra miles into Pismo or Grover Beach to shop to avoid this mess. read more