My parents got me an Amazon gift card from here for the holidays, and unfortunately I just noticed that the card has been hole punched and part of the code is missing...I spoke with Dwight who was super understanding and helpful and gave me instructions of what Vons needs to resolve the situation. Gift cards are ripe for fraud. If you're trying to buy a gift card - just send cash/check/Venmo/zelle... Like they say, Cash is King! read more

I purchased a fresh pass for $99 for delivery and spent $200 on food. The driver picked up the food in August when it was really hot. Instead of taking a normal 15 mins to deliver to my house, it took them over an hour. I knew something was wrong mid delivery when their car wasn't moving for 40 mins and I tried contacting the driver and vons. The driver said there was traffic which doesn't make sense for my small town. The support said I could request a refund if the food perished. After an hour the food was delivered but all the perishables were warm and started to smell. So I threw out the food and requested a refund. Unfortunately, despite their freshness guarantee I was denied a refund because the order was delivered. I tried contacting support and the live agents kept requesting a refund but after 12 days I am still out 200 bucks (well 300). I am so disappointed because this is my childhood store and I can't believe the unprofessionalism. I know the fault is with the driver but I don't know why the operations manager is making me foot the bill. Do not use fresh pass. The drivers are not professional and your chances of getting cold milk is nil. read more

Worst customer service. Always out of products. Empty shelves. Spoke to the store director who flat out goes not give a care. Went on a Saturday 4pm to buy steaks out of the butcher counter. No butcher. Wonder why their sales are down. Hey store director - you have nor sales, you have no labor. Maybe store manager should get a clue. read more

I purchased a bottle of Marie's Chunky Blue Cheese dressing on or around June 25, 2025. Opened it tonight and thought the taste was off. Looked at the expiration date and it expired on February 14, 2025. This is not the first time that I've found items with out of code dates and brought to the cashier. I've even brought them home only to have to go return them. I will be contacting corporate but my advice to customers is check every single expiration date on things you are purchasing. read more

Vons - Grocery Near Me - Moorpark, California

I have lived here in Moorpark for ten years and when school kids need lunch, Vons has always given them lunch boxes that consist of three chicken strips and fries for five bucks. Today I went to get my grandson (Moorpark High) a lunch deal and the deli manager told me his boss Tom Larson told him to just give two strips one small and one regular and five potato wedges. Now $6.99. This is not right and if you do not want the high school/ elementary school to no longer do business with Vons, just say so. There are many options available with five dollar lunch deals. I'm upset that without notice, you instructed your employees to just short serve the kids. I'm aware that it's a tough economic environment but taking it out on the kids is bad form. Then to blame it up to corporate where there is no accountability is shameful. read more

This location has gotten so much better over the years, in terms of keeping the lines down and making it feel More inviting. I love coming in early for the freshly baked bagels. When the staff sees me looking, if they're still putting out trays, they'll make sure I get fresh ones. There's also a Starbucks inside. read more

This is the closest grocery store next to many homes in the area, it is a convenient option. Unfortunately, the shopping experience here is a clear sign that the business is fading. Despite being a nice neighborhood, the store is dirty, understaffed and poorly maintained. There is zero cell phone reception in this store and no functioning WiFi. The staff is aware and hasn't made any fixes for over a year. The inventory is always low for popular items like eggs, milk, cheese and bread. Apathetic employees and poor inventory can be common these days. The biggest reason why I stopped shopping at this Vons is the cost. Their prices are ridiculous. Nearly twice the cost for certain staple items. read more

We have been coming to this Vons for the past nine years. We usually purchase items in the deli when we shop there. Over the past year, the deli service has been terrible. Last night (7/15/25) my wife and I went to the deli counter to try and order some salads and chicken. The male worker there, was in another area shouting "i'll be there in a minute." This worker appeared to me moving or washing dishes in the bakery area. We waited for over five minutes and again the male worker stated he would be over to help us in a minute. WOW, this is how they treat customers and when my wife voiced her concern to the female bakery employee she said the male employee was trying to make more chicken. We call BS on this, as it was 645 and have been told in the past that Vons doesn't make chicken past this hour. This store has gone down the last few years, and their customer service is poor. WE WILL NEVER COME BACK TO VONS AND WILL TRAVEL A LITTLE BIT FARTHER TO THE RALPH'S ON LA. FIRST RESPONDER'S BROTHERS AND SISTERS STAY AWAY FROM VONS. I TRULY HOPE THEY CLOSE THIS STORE IN THE NEAR FUTURE. read more

I have shopped at this store for 22 years. I have never felt the need to write a review but last week I had a terrible interaction with the checker which is stupidly still on my mind so many days later. I ran in to purchase two items, one of which is locked in a case at the front of the store so you must ask for the checker to get it for you so I did. Nicely because I'm not a rude person. The checker asked another employee to grab "whatever it is that lady wants" while shooing me away with her hand. RUDE. I said to the other employee the name of the item followed by "that's whatever I want." I asked the checker if she was having a bad day or if that's an acceptable way to treat customers and she just rolled her eyes and handed me my receipt. Von's isn't the only store in town. I find it more expensive than Ralph's. I don't mind driving to Simi to enjoy their variety of grocery stores with better prices and less rude employees. read more

I generally enjoy shopping at Vons, but during my visit today, I couldn't help but notice a hygiene issue with one of the baggers--I think his name was William. It would be nice if management could address this matter discreetly and ask the employee to maintain a higher level of service quality. read more

Bought tri-tip and shrimp from the meat dept.. Tri-tip was 1/3 fat and upon cutting it, discovered nasty tumors!! The shrimp smelt strongly of fish. Took one bite and spit it out immediately. Absolutely disgusting. Ended up eating just salad for dinner. Upon returning the 2 items, the employee told us "we apologize" and "look forward to seeing you next time". Vons ruined the dinner I bought for myself and my family, wasted my time + gas there and back, then thinks I'm coming back!? Ripping customers off be selling meat per pound that's overloaded with fat shows their true ethical standards. Attached are the disgusting pictures of what they sold me. Only positive thing I will say, the cashier and 2 of the baggers there are nice and I feel bad they work for that store. They should apply to Trader Joe's and get out of there. read more

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The Moorpark Vons is the best. Always helpful cashiers like Luis, Priti and Brandon. Clean and well stocked store. My favorite grocery store! read more

The Starbucks at this Vons charges $.75 more for a tall Americano than anywhere else in Ventura County. Do not go to the Starbucks.

It's dark and gloomy like a cave and there's ALWAYS a ridiculous line at checkout. You'll save more time by driving to literally any other supermarket in town just because of how short staffed they keep the place read more

This store is a mess. Stock is poorly maintained and staffing is not managed well. A busy Sunday night with only 2 checkers and no baggers. Lines are silly ridiculous. Go anywhere else. read more

This vons has a weird lay out and they make the items hard to find so you walk around the whole store back and forth

During these very uncertain times, economic and otherwise. During this pandemic, our local Von's has succumbed to greed, increasing their prices in many items. I have seen an increase in regular items that I just purchased last week. When people are struggling to make ends meet and pay bills, our local Von's had the cold heart of increasing grocery prices! Convenience of a nearby store is enticing, but not when they have done such a thing. I will try to avoid shopping here and as a community, we all should. I am very disheartened at this. Pay attention and please support me in avoiding this store. Why should we keep them around after turning their backs with greed in our community. Kathy Lane read more

Worst service ever. I ordered delivery with a two hour window and at the 3 hr mark I called to find where my delivery was. The person I spoke to wasn't apologetic or concerned just said I'll have them call you, no one ever did. I called at the 4 hr mark and they said oh they are working on it, again no apologies no concern they didn't care. I cancelled my order. We have options to shop don't let them treat you like crap. read more

I was very much a fan of Vons, ever since this complex was built in Moorpark, CA. Even today, it still stands (not like it is a historical place of anything); however, it is use to be and probably still is, a hangout for high school bums. Yes, this store was where one could buy all their crap without having to go to downtown Moorpark's Ralph's, Albertson's, Hughes, whatever the hell else they changed it to. Oh and they have the MOST delicious bagels! I remember when they would have morning sales on those, my favorite was the Everything on it and Jalapeno. I think they had like 8 varieties. Also, I like to highlight that this store does not have self checkouts and that puts it on my list of grocery stores that does not like to sell out people's employment to robots! Good job! read more

This is a good store its clean and the staff is friendly its near the high school so all the kids get Starbucks and lunch here. They do have a great floral section. The deli is pretty expansive the produce is fresh, the sandwich's are pricy put good and have a good amount of ingredients As with all Von's, they are not the cheapest which is strange since Safeway own Von's when we used to live in the San Francisco bay area and up there Safeway was reasonable priced. good back up store after Ralph's and Albertson's or if your in need of a coffee fix while shopping for dinner read more

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My favorite place to do my grocery shopping but lately the produce department has been a mess. The vegetables don't look good especially the onions. It would be great if they made it better soon. read more

Let me start by saying that I was having a bad day before I came to this location. Had a bad round of golf in morning and just couldn't get the job done. After such a horrendous showing on the course, I was a little hungry and stopped to get a chicken avocado bacon sandwich. The employee who I had the honor of making my sandwich was a kind and gentle man named Ronnie. He made my sandwich with such delicacy and knew just the right amount of ingredients to lay upon my sandwich. Even though we only had a 10 minute interaction, I felt like he made my sandwich with such love that a mother would be jealous of. So thank you Ronnie, you're the man and deserve a pay raise immediately after that immaculate showing! 10/10 would definitely come back again just to get another sandwich from the man himself...Ronnie read more

Been shopping there since they opened the store. But tonight my husband had to walk through a large group of unmasked young people inside the grocery when he was trying to leave. We've both been vaxxed and boosted, and always masked, but as an immunocompromised person, I now have to quarantine from my husband in our own home. And when I contacted the store, I was informed that although California has a mask mandate, and Covid cases everywhere including Ventura County are in an extreme surge, VON'S HAS A POLICY that they are not allowed to enforce masking. Wearing masks, and wearing them correctly, is for our safety, AND theirs, and a policy like this is irresponsible and could end up killing people. Like me. Or your produce person. Or your cashier. Or my grandchildren. Why this is a corporate policy is beyond my imagination, but I guess it's been a nice 20 years, and we will have to do our shopping somewhere that actually cares if their customers and their families are safe and heard. I am absolutely shocked and saddened. But not surprised. Shame on you VONs! read more

Time and time again this store fails its customers.. you can't buy frozen items because by the time you get through checking out it will melt.. see attached photo for line issues read more

Vons - Don't come here unless you have considerable time to sit in a line - Grocery Near Me - Moorpark, California

I wish I could give less than 1 star. The staff at this location- specifically the deli counter staff and the checkout staff are SO SLOW. A few weeks ago I waited at the deli counter and stood there for 5 minutes while your staff had a conversation with each other. A few minutes into their conversation I tried to interrupt to ask for help and they said "hold on" and continued their personal conversation about their weekend. When I finally got help, the man started to help me and then walked away. When another woman came up I asked where he went and he came back and said "oh sorry, I'm multitasking." Really? In the middle of helping me you're multitasking? Unprofessional and flat out rude. read more

The Ralph's in moorpark is out of our way and we still use it every time. On the rare occasion we're forced into vons it is always the same - 20 mins to checkout. Even if you live exactly next door to vons, save yourself time (and money, the same products are without exception always cheaper) and go over to Ralph's. Vons' "3s a crowd" campaign didn't stick - my husband just spent 20 mins in the store and only got three items, said there were at least 8 people per line. read more

I had a last-minute event in which I needed a bouquet of flowers and a boutonniere. Bernice in the floral department was able to put together the most beautiful arrangement within a few hours. She took time to add the right colors, a few decorative rhinestones, and wrapped it with a beautiful ribbon. I would highly recommend giving her a call. read more

This is seriously the worst Von's ever. Unfortunately, it is walking distance from my house and has the closest Starbucks to me so either I have to go deal with it every morning or go completely out of my way to a different store. EVERY morning the "fresh" bagels either: A) aren't ready yet B) are still the same bagels from the day before Or C) are out of the oven and just sitting in the back on the warming tray The lines are ridiculous. They have that "3 is a crowd" rule that no one follows. Management does not give a crap about reasonable complaints I get there around 6:30 every morning. There is constantly a line of Von's employees just standing around at Starbucks. The employees smoke right in front of the building and throw their cigarette butts on the ground. Overall this Von's is a constant test of my patience and while they do have some excellent employees, the majority are seriously lazy and basically spend their days figuring out how to do as little work as possible. UPDATE:: I'm officially done with this Von's. I will never go back. This morning I arrived to get my morning bagel only find out the bakery was empty because (as usual)someone was late or just didn't show up. These employees have ZERO accountability. It's really quite sad and I just can't do it anymore UPDATE: I haven't been back to this Von's since my last review. It my husband went this morning at 7am (an hour after they opened) and there was a Von's employee filling in for the Starbucks employee who didn't show up. Shocking!! Von's has made it clear to its employees that it is perfectly acceptable for them to just not show up read more

Vons - Are these left over hockey pucks or Von's sad, pathetic, burnt to a crisp bagels?? You decide - Grocery Near Me - Moorpark, California

As a frequent visitor to Moorpark, Ca. I will say that Adam in the floral dept. Is AMAZING!!!! He took time with us to arrange several arrangements, made suggestions, and delivered OUTSTANDING centerpieces and arrangements for our mom. Adam, we cannot thank you enough for everything you did for us. Management needs to know that they are lucky to have such a conscientious and courteous employee. If I could give 10 stars, I certainly would. read more

Slow as molasses! Brody had a huge line and didn't bother to speed up; why are they self bagging during peak rush hour for customers? Lines for days with two check out counters! Do they speed up and put in more effort? Nope, they take their sweet time! read more

This grocery store is right around the corner from my house. When I do go there (which is not very often anymore) I walk as it is so close. However, when I do need groceries I usually drive to Ralph's. The reason being is that Von's insist on having only 1 or 2 check stands open. It takes forever to get through the checkout there. I don't mind paying a little more for the Von's experience but the process to pay is painful! Management, are you listening? read more

This is my 1st visit at this location. The store that I walked thru was clean and organized, I found the items that I was looking for with no issues. I went thru the check out without any problems and customer service was friendly. Ladies bathroom was 90% clean and functional. They have a Starbucks inside the store. Located in a large plaza, plenty of free parking. #JesseWatrous #DineSavorRepeat #FoodCritic read more

I can see the reason for only two stars for this Vons market. The store is very enclosed with no windows and depressing. It is the equivalent of a discount grocery store. The local Smart and final looks better and has the same quality produce. The deli is sad. The meats do not seem to be high quality. Had get my deli meats somewhere else. Half the reason most people walk in to this market is to get a drink from Starbucks. I have seen upgraded Pavilions market in low income neighborhoods so why is it that we are left with the worst of the worst Vons has to offer? People in Moorpark should call their corporate offices and complain. Just like I' Hey Vons! Upgrade and remodel your store to a nice Pavilions and you will see more revenue. read more

I just wanted to again review this Vons in Moorpark. I live close by and frequently shop here. I just wanted to once again give appreciation for those hard working cashiers who continue to be pleasant and kind each time. Brody and Ricardo do a great job. Thanks to all the associates and management for keeping the store so nice! read more

Parmalat was all MONTHS expired, so couldn't even use the coupon. Lines back up very quickly, need more staff for checkout.

Tried again today... SO WANT to like (or at least tolerate) this Vons. AGAIN- Long long long lines.... And if they advertise APPLE PAY, then APPLE PAY should WORK!!! They said "it's always down" Ok then FIX IT!!! So disappointing. It's like they know they have a monopoly in that end of town so they dont care what happens here. read more

Well, already disappointed in vons delivery service. My first time trying them, choose the 4hour delivery window, and 20 minutes before their time is up, I get a call from the driver saying he's running an hour late? So, has my food been running all over town with this guy making other deliveries? I could have been doing other things in the time I have been waiting for him! I'll try someone else next time read more

So today my friend got some chicken tenders from the bakery and they tasted funny. They were light and looked undercooked! Worst chicken tenders ever! I do not highly recommend this one ever again!! And the employee giving us the tenders took about 10 minutes to even take our order! read more

Our neighborhood Vons. What do you expect from a supermarket? It's a Vons... a cozy one with a Starbucks inside. All the employees are very friendly and try to remember you whenever you come through. It loses a star because it doesn't have much of an Organic selection, and there are consistently long checkout lines. read more

Always understaffed and long lines, never have I seen this Vons adapt to the customer bases or update its check out stations to feature some self service checkouts. This would be tremendously helpful to the individual buying 1-3 items and having to stand in the express lane where people are checking out 30+ items when it clearly says 15 items or less read more