I have been going to this store for 14 years. Last night I was shopping and wanted to use the restroom and there was no one around to ask for a code--so I checked out and asked the checker for the bathroom code. I left my cart/groceries at the front and took my purse to the restroom. When I returned 5 min later to get my groceries at the front the manager said to me: "Whatever you put in your purse, you need to put back." She was accusing me of shoplifting something when I went to the bathroom. I explained to her what happened regarding getting the code and using the restroom and offered for her to look through my purse and she refused. I won't go to this store again. If you falsely accuse someone of something you should at least be willing to look through their things and own up to your mistake. How completely rude and unprofessional!! read more

I love this store! I shop here all the time and the employees at this location are phenomenal. The store is always clean and stocked and very easy to locate everything. There are several grocery stores in close proximity but this location satisfies me every time I shop here. I absolutely love the bakery and deli at this location. read more

I hardly write any reviews on Yelp but I think my experience yesterday morning around 10am merits one. This store is absolutely the worst. I was shopping for groceries for our road trip back home and needed to use the restroom quickly. I see an associate near the restroom with a cart filled with stocks for the shelves. I parked my basket with our snacks and other groceries nearby so that it doesn't get in anyone's way. I approached him to ask for the code. I have not even finished my question (i.e. "Hi. Excuse me but..." and he immediately interrupted me and said he did not know the code. Ummm, you work here and you honestly are telling me you do not know the code?!? I seriously think he did that on purpose because I'm asian. Talk about being racist. It's not as if I went to the store just to use the restroom. I'm a paying customer. Not some random person trying to pee for free. I tried to get his name but he purposely moved his body closer to the stocks so I cannot get his name. I do not usually get bothered by these things because I have thick skin but I could tell from his eyes and they way he looked at me from shoes up to my face and back down very quickly that he was being racist towards me. So pissed, I walk through the aisles trying to find an associate who would be kind enough to provide me with the code. I spoke to the man who happens to be the assistant store manager and he was kind enough to give the code. I hope that associate who was rude gets a good dose of his rudeness from someone else. Or be re-trained or go back to school to be taught good manners and right conduct. And TBH, I've never experienced this kind of racism or rudeness in our home state NV. All the Vons and Albertsons that I've shopped in weekly near our house, have the best and nicest associates. read more

I come to Vons a lot and I understand it's probably indicative of corporate practices of marketing which are deceptive, definitely not personal. Having said that they have today the first day of the year which I guess I appreciate their open but I wouldn't die if I didn't get what I got regardless. Today's deceptive practice is a table full of $5 items a few of them have stickers saying $5 get one free mix or match not all of them have stickers but they're on the same table I took two items when I got to the register they said no it's $5 each. the manager, after investigating claimed that it was only the items with the sticker. All the items are $5 which I told him he said no it's only the ones with the sticker. I know the manager, he is a very good guy but this is BS I did tell him it's deceptive practices none the less. Oh and by the way they've done this many many times in the past so be careful when you go to Vons and I'm sure Ralphs and all the other ones do it as well. take pictures of things like that which I will in the future, Vons isn't the cheapest but at least for me at this point they're local and convenient. If I had another choice that was opening near I would go there So just be aware of this problem. read more

Not Very surprising that The average review is 2.5 stars. I have to check my receipt every single time I come here, The meat department seems to make up their own pricing, Right now I'm standing here in front of a service deli department at 5:30, which is dinner time, trying to get there special eight-piece chicken which is all completely empty. You'd think they'd plan around that. Nay, nay not here. Now we have a line of people waiting and some old fart is working on something in a bowl and oblivious to the fact that there's other people that want something else. It's not about customer service, he's got a task to finish. read more

We pulled into the Vons grocery parking lot, I noticed a coffe sign on the building, I was excited because I just mentioned to my mother that I wanted a hot coffee. I walked in the door and went to the coffee station that said "order here". I wanted for a few minutes for an associate to greet me. Instead, he grabbed his cell phone started using it as he headed to the back of the deli section. I walked over and asked if I could please get two coffees. He said "no" we only have coffee in the morning. I went back over to the coffe station to make sure I didn't miss a sign with that information. There were no signs visible stating that. I felt that the associate was bothered by my question in the way he replied. I stopped at the bathroom during my shopping and was absolutely disgusted by the urine smell, toilet paper on the floor and the baby changing table with a partially dry yellow liquid. The store lack of cleanliness is not from an off day, but rather multiple days or weeks of turning a blind eye. This place in my opinion, is disgusting. read more

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You know it was all cool I just needed to go to the restroom as a customer and the employee was going to unlock it then the manager says we closed the restroom an hour earlier witch really doesn't make sense because the store is still within open hours. Yeah so honestly never coming back because management was kinda a d'ck read more

Managers are Jerks !- Went in to grab a few things with my boyfriend around 11pm tonight ,had to use the bathroom with urgency , the nice young gentlemen outside told us to wait ..he would be in to let us in after he took out the trash only to be told not to by his managers AFTER we waited and left just to be told when we got to the front that we couldn't use them !- Omg !!-Seriously?? Outraged!! read more

On more than SEVERAL occasions I have come in and have there be 1 checker on a busy morning or Saturday afternoon...... they got rid of self checkout to create more jobs for employees so it was Said by some of there Staff but they NEVER have the proper amount of Staff it seems Why?!! I live locally down the street and I love the Fresh Roasted Turkey Breast but it's not worth it!!!! Not all but MANY of the Checker and Staff there are rude and Miserable. Many of the Deli clerks have behaved 100 % unprofessional in front of and to customers.... I'm going to Beg Ralph's down the street to please start carrying that amazing turkey breast and I will Never again use Vons on 17th Street And I suggest if you value your time and money you think twice too!!!! I write this to encourage them to get there S*#@ Together There's no good Excuse for this aside from it being Poorly Managed and overlooked by Corporate. I don't write a ton of reviews but Wow this needed to be addressed read more

They are always empty. Worst stock ever. Not sure if the trucks just don't come to this location or what. It's definitely more expensive than Ralph's (in some cases 2x as much), but it was more convenient to my house. But every single time I come here, they're completely out of one or two )or more) things that I came to get. The only reason they're getting any stars is because they have great customer service, love all the people that work here, they just need to figure out how to be a grocery store that actually replenished their stock. Disappointed. Oh and great customer service except for the lady at the deli, steer clear, she clearly hates her job. I used to come here for sandwiches, I stopped doing that and just go to Panera instead. read more

This place is horrible. The Deli section totally sucks. They don't clean anything behind the counter. The meat slicer is dirty with left over meat on it and unwrapped meat sitting out unwrapped! I was totally grossed out and the staff did not care at all. The staff was in the back for % mins talking about bullshit....had to go get them in the back....DO NOT GO HERE Clean up your shit! read more

This supermarket is like the Safeway of the Bay Area. Plenty of healthy selections. By signing up for their membership card, you can take advantage of discounts. read more

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It's like Hillary's campaign manager and Ronda Rousey's coach teamed up to run this Vons. And it's been declining worse than the NFL's ratings. First, there was that time I needed salad dressing, so I rushed over here and grabbed some off the shelf, then realized when I got home that it had expired about 6 months ago. I'll take the blame on that one as I almost always check the dates, but didn't in this one case since I was in a hurry... Next, they stopped selling the chicken thighs that I've gotten here for the last couple years, so now if I want chicken my main option is to grab a bunch of breasts instead. Usually I wouldn't complain about getting my hands on some breasts, but I've always been a fan of thighs too and my diet would suffer without them. Nevertheless, I continued shopping here mainly out of convenience, despite other things like being hit up by a customer to buy alcohol for them, and seeing the same oatmeal that I buy at Target for $2.75 being sold for like $4.50 here. More recently, they got rid of the self checkout, which I think is the final straw. I mean, if I can't check myself out, who else will? read more

I was at the deli around 10:30am and was helped by a young guy I was going to order a piece of chicken but when he opened the bag with his bare hands he didn't use gloves either I stopped him and asked him why he used his bare hands when opening the bag he looked oblivious to my question I thought when handling food you wear gloves and tongs this store needs to look into this promptly because that is gross if I hadn't of saw that especially with Covid and germs who knows what I'd catch now I won't be going to this store for anything when it comes to deli items I also complained to the customer service. read more

Everything is out of stock here and only 1 or 2 cashierd ever open regardless of how busy it is. Why dont they open the self checkout(i thought i saw one). I love self checkout at ralphs so i dont need to interact with rude employees and dont need to wait 10 minutes when im only getting 1 item read more

This vons is becoming my favorite store. They honored a coupon for a rib roast that saves me over $40 bucks. The management and cashiers were delightful! read more

3 or more in a line they open another cashier lane. Not here there are always lines of more than 3 after work. A long line and then I went to the Deli to grab a quick bite and pay there. No the cashier in the Deli can't ring up a food sales, because they don't have a code read more

"Sorry, 12 balloons is a bulk order, we can't do that." Really?? Here's the story: I called at 7 am to order a dozen balloons to pick up at 8 am. (Office birthday, and I did this a couple months ago and they were super helpful.) But for some reason they've changed things. Only their florist can touch balloons and she doesn't get in until 9 am. The guy who answered the phone literally said, "If it was one or two balloons I could help, but this sounds like a 'bulk order' so I can't." Geez, who knew filling balloons would take an act of Congress?? You can fill one or two but not 12? I must be missing something. (Ralph's down the street was able to help me. They'll be by new go-to for balloons.) read more

Even though most grocery snobs on 17th street are going to avoid shopping at Vons, I have to say that there is a place for it among some of the toughest grocery store competition in any area I have ever seen. From the time you get off the 55 to your quick turn onto 17th you have a lot of options. Here's my list of where to shop and why. Vons - Lots of coupons. Download the mobile app and add all the extra coupon savings directly onto your rewards number. You type in your phone number and the added savings go in automatically. Great prices on cheese, packaged middle aisle stuff like canned goods, pastas, cereals. Has a Redbox. Trader Joe's - Best and cheapest wine selection, pre-made freezer aisle stuff, boxed cookies/sweets, baking or tasting chocolate, premium salts, spices and baking goods. Pasta sauce, healthy snacks, olive oil. Grower's Direct - All inorganic produce store. Cheapest place for fruits and vegetables. Always. Across the street from Trader Joe's Sprout's - Go on Double Ad Wednesdays when both the previous and current week specials are good for twice the sale items. Produce is cheap when it's on sale, keep an eye out for sales on the barrels of nuts and granola (bomb in every flavor), and the side store filled with vitamins, health products and Dr. Bronner's Soaps. Ralph's - Decent sales, huge store, biggest deli and cheese section. Ralph's (Fresh Select or something) - the higher end version of Ralph's with sales on....you guessed it, the higher end wines and organic food items. read more

I've been shopping here several years, and am officially done! Food is often expired and not well stocked. I've even seen mold on items before. To make things worse, many of the employees are so rude and one is downright mean! She is so unpleasant that I avoid her at all costs. Unfortunately I was not so lucky tonight. After spending $200 dollars and being treated so rudely, I went home and told my family to take my car keys away if I ever say I'm going to Vons on 17th. read more

I hardly ever shop here because I think the prices are on the high side. I came in the other day and did my weekly grocery run here. Yep, the prices on some items are pretty high but they do run some sales. They had english muffins for $1.00 a package when I was here. I came in after work and the store was pretty empty. I found everything I needed, the store is clean and the aisles are wide. The produce is pricey but I am so not in the mood to store hop after work. I want to get everything at one place so I bought all the fruit I need for the fruit salad I planned to make. Eck...sky high prices for the fruit. Checkout was quick and easy and the boxboy actually asked if I needed help out. That has not happened to me in ages. I like to save money so I would not make a habit out of shopping at Vons. Trader Joe's has better prices and it's just down the street. I gave four stars for cleanliness, a good selection. friendly employees..plus zero crowds after work...YES! read more

This grocery store isn't my main grocery store, but very convenient when I need to shop late at night or need a store that has everything, not just produce. This last week I went in and they were having different wine specials. I started checking out and the wine discount didn't pop up. A supervisor walked back with me, helped me figure out my discount, and then brought me up to finish checking me out. He was very friendly, chatted with me about what wines he and his wife drink, and was very nice about me mixing up the wine discount. On my way out, the supervisor ran out and gave me a coupon that matched one of the brands of wine I was purchasing. Everyone there is super friendly for shopping late at night, and you get the same customer service you would right in the middle of the day. Thanks for the help! Keep up the good work! read more

So happy they remodeled this store! It is so much nicer, better layout, great selection of food. I bought some chicken and steak kabobs. I marinated them at home and they grilled to perfection. I noticed the large shrimp they had; I will have to try those next time. The meat and seafood selection was great, as well as the deli area. I picked up some potato salad, very tasty. They have been having great deals since they opened. The cashiers could be a bit nicer, my cashier was not friendly. My cashier definitely needs a pep talk. I wish all stores had self checkout, makes my shopping experience much better. I still prefer Stater Bros. and Trader Joe's, Traders has the best customer service of any local stores I have been to. read more

My husband went to the deli, it was unclean and disgusting. The meat cutter was covered with old meat that had appeared to be sitting on and under it all day. It took 10 mins for assistance and they were not even busy. The lady behind the counter did not even wear gloves! read more

Vons - This photo doesn't even do it justice! - Grocery Near Me - Costa Mesa, California

Deli: (The same woman as before). I come in and scope out the deli (its convenient), didn't have my broccoli salad...so no go. I see this man just standing there waiting for assistance... No one else is being helped. The worker has her back turned doing something with the machine. Then she walks to the other end (ignoring the customer) to talk to an employee.... So the customer walks over to that end (my guess thinking someone will acknowledge his existence..... Nope)! He walks away (didn't make a fuss or even say anything). I was still near the deli and heard the woman say to the other worker uhhh where did that guy go (with attitude...knowing she had to help him)! Really!!! Was I being nosey... Yes! I just wanted so see if she treats everyone like shit...well now I know I'm not the only one...sadly. I have had better experiences at ralphs, but the best is sprouts off of harbor next to target...a longer drive, but sometimes worth it. read more

Very disappointed with their service. Every time I come in for a money order I am asked by 3 plus people if I need help and once I tell them what I am here for they say or direct me that one person will be with me. It is always this way. And that one person takes their sweet time. Now 2 min to 5 min ok cool. 10 min not cool. And what really gets me is that their system was down and after my wait I am told this. Ok awesome! She who I had to wait for tells me oh you can be rung up at a register. Really!!!!! I could have avoided this annoyance had some one just directed me to that option first. Done with this place. read more

I absolutely love this store!!! I shop here 5-6 times a week! They save me a ton of money and the customer service is the best. Especially tonight, when the ran out of an advertised item in the deli, Employees Dallas, Marcos and Michael really went out of their way and upgraded the item out of stock!! I'm on budget, Vons helps me live a lifestyle that leaves me happy and grateful. read more

Seems to have a GREAT ALCOHOL SELECTION & THE RAMEN/INSTANT NOODLE SECTION SUCKS!! UNTIL THEN!! ^-^ read more

Another low review for Vons, when will management wake up? Today around noon I was here and when I was ready to checkout, I went to Francisco's lane. There were no customers before me, just himself and a older lady (maybe the bagger) hanging out deep in a conversation. When I unloaded my basket, the conversation continued further giving me the impression that Francisco seems entitled to this job and his reason for employment is to ignore the customer and hangout. I loaded everything back up and switched lanes to the girl next to her who just finished helping a customer (it seems like other customers have the same impression I have) and she was helpful. It's not fair to her she needs to help the bulk of the customers and would be Francisco's customers. The workload between the two cashiers should be about even. Since I didn't see a obvious manager up front, I went up to Francisco, still deep in his conversation and asked for the manager. He asked me why I need a manager and I explained about his hanging out. He said he is "not going to argue with me" and to "go ahead" and talk to the manager in a defensive tone. I go back to the meat counter and the helpful guys back there said there's no manager all week because he's on vacation. Do they really let a store operate without someone in charge? Let's clear up a few things, Francisco: 1) The sole reason why you have a job is because of customers. That's your first priority, not some deep conversation. 2) When you are deep in a lengthy conversation it gives the customers (the reason why you have a job) the impression they are rudely interrupting you. 3) When the customer unloads their basket (which would be nice if you did it, Francisco) and you continue deep in conversation with the customer waiting for you, it further gives the impression that you feel customers are nuisances interrupting your lengthy non work related conversation. 4) When the customer tells you directly about your unprofessional conduct, you do not say "go ahead" and "I'm not going to argue with you" in a defensive tone. A much better response that actually takes less effort would be "sorry" in a apologetic tone. I've been a cashier and bagger for about 10 years in my jr high and high school days. This type of behavior and response would have never been allowed by management where I worked. If management thought there was too much hanging out between the bagger and cashier, they would have the bagger switch lanes. Aldi has better customer service, cleaner and lower prices. read more

Sketch balls. Just kinda creepy vibe with weird check out. Not really better deals and only go there in an emergency.

Expensive, with a very bad selection. Also, this grocery store does not have a great selection of products, and what they do have is expensive. Their "sale" prices are more expensive that Ralph's! What up wit dat? Anyhoo, I guess the bottom line is, go to Trader Joe's or Ralph's and get twice the amount of food for the same price. read more

I frequently want to buy flowers to recognize people I work with and this Von's floral dept never lets me down. Today I wanted flowers for a co-workers anniversary and did not want leftover Valentines Day bouquets. Georgia didn't hesitate to open a box just delivered, recommended a beautiful spring bouquet, then offered to accent with a beautiful ribbon. She treats her dept like her own flower shop and went out of her way for me, which is why I always come here for my flowers. Thank you Georgia! read more

Vons - Grocery Near Me - Costa Mesa, California

Excellent customer service! 5$ Fridays and a Red Box, what's not to love? Fish counter here usually doesn't disappoint and sometimes there are little wine tastes to help you w your purchases so win-win in my book! read more

Get it together guys. Why are there only 3 people working from 6-11 every night?!? Lines are horrendous! Need an express line always.

OMG Garrett is the best!!!!!! What a kind and decent checker!!!!! I stopped going to my neighborhood Pavilions on Balboa as it was like frat row Armageddon!!!!! I will only come to this Vons in the future because of Garrett. He deserves every accolade! I had stopped coming to this Vons in the past because the checkers were so rude but Garrett restored my faith! I will be a regular here from now on because of Garrett! read more

This is my go to for groceries. On a recent trip I purchased some salmon. The next day I opened the package to find it smelled rotten already. I decided to call the store and Darren answered. He was more than happy to give me the option of a refund or I could just pick up another piece if I brought in my receipt. I went in, was quickly assisted by Darren and got a brand new bigger slice for dinner and then some at no extra charge. My stomach thanks you Darren! read more

Beautiful store but the prices are out of this dang world. Everything is upwards of $3... normally grocery stores have .98 cent gravy packets and this one had like $2.38 packets. read more

Cristy in the deli department is fantastic. I tend to get rather custom with my breakfast burrito, but she always has a great attitude!

Who is the employee named robert at the cashier ? He was being extremely rude to my friend as she was trying to purchase money on a gift card! Just because she has her mother's credit card does not mean a single bad thing and he treated her disgustingly. I would like someone to do something about his attitude. Its HORRIFIC. TERRIBLE EMPLOYEE. read more

The man who is the manager was so rude to me and my sister, he escorted us out saying they had closed when they were open, we were let in to buy a birthday cake mix for our grandma that was all we wanted but he handled the situation very aggressively considering the store was open and we only needed one item. May i add that we were led into the store by an employe saying that they were closing soon but we're still open for business. The manager talked to us as if we were common criminals, I could see a glimpse of other shoppers grabbing last minute items with carts and baskets, the bias against us was upsetting. read more