This company regularly fails to address requests for repairs, fails to communicate, fails to be…read moreavailable when you need them, and Erik Mendez will continually claim he is working on something or has done something, when nothing ever actually took place. This management company has also been suspected of misusing funds as as well as failing to provide and/hire someone competent in maintenance, gardening/landscape upkeep, and repairs for each respective area. Instead, this company has been known to "hire a landscape professional/maintenance worker who is a family member of the manager if this property management company. Since this person is not qualified to make repairs, is not professionally trained in landscape maintenance and safety, and is not an experienced or qualified individual for maintenance and upkeep of the outside area, this has resulted in failures to complete regularly required maintenance/work to ensure proper care that allows for the outdoor property to be properly maintained, including work that should be done regularly in order to prevent extremely costly damage to the property when regular and proper maintaining of the property would have prevented major damage. Lastly, this company has ignored repeated requests for repairs, fails to respond to email requests and does the least amount of work they possibly can while telling others they have gone above and beyond, then providing false information. Avoid this magenta company at all costs if you know what's good for you!

For six years I've I've been trying to resolve a check that they lost. A check that I was charged…read morefor. A check that never was sent back to me as uncashed. They just keep throwing late fees on in late fees on and what was 200+ dollars is now close to $6000. I got the president of a realtor organization who contacted them with proof showing them that I had made all the payments. They refused to speak with him. they weren't interested in resolving. They were leaving that up to the collection agency. This is the second time they've turned off my water for a day and a half without notification. And they say that they are giving me a courtesy by returning my call when I call up because I have no water. I leave them zero stars. They there are a liar, thieves, and cheats in my personal opinion.

Janaka and team did an outstanding job managing my rental house for me. The tenants always…read moreappreciated their responsiveness to maintenance matters. They were great to strategize with on management matters and were always prompt in their response when I had a question. Very knowledgeable and professional - highly recommend.

We applied for a rental unit at one of the properties Perch Properties is managing and it was an…read moreexperience! First off, I must say, they are very nice people. Prior to my tour, I was in contact with Teja who was very helpful. When it came to the day of the tour, I guess there was a mix up in agents, but Janaka ended up showing up to the building, to give me a tour of the place. He was super friendly and very knowledgeable! :) During the application process, the application is very old school. It took us a few days to get everything together. We had to print and scan a bunch of documents then submit it via email. From what I know of family who work in the industry, most applications are done online and you can submit information as well as link bank accounts electronically lol. I wasn't comfortable submitting all of our personal information via email, so I asked for them to call me for additional information that I'd be able to provide over the phone. Although the application process was odd, the service was pretty great. The only reason I deducted a star was because like other reviews have said, they don't get back to you after your application. I had to keep reaching out to them to get answers. I also didn't like that they assume instead of verify. My husband and I rent an ADU in Commerce, but they said "currently listed address in application doesn't seem to be a rental". My husband has been here a few years and I just moved in last year. His driver's license and some bills reflect our current address, but we were never asked for additional information to verify. We also make well over the standard 2.5-3x income. I am pretty chill so I'm okay with not being selected for the unit as it is privately owned, but I didn't appreciate having to wait and keep asking for updates on why we weren't selected lol. Anyways, great people! It's just the communication that could be better and more clear. I would still recommend Perch Properties based on my interactions, because they still respond if you reach out to them :)

I had such a great experience working with Fallon at The Rental Girl! She made the entire process…read morefeel seamless from start to finish. She was incredibly responsive, answered all of my questions, and even went out of her way to help while she was on vacation! I absolutely love my new place and plan to be here for years, but when the time comes to rent or buy, Fallon will be my first call. Highly recommend!

Fallon D. was wonderful to work with and helped me find a great renter for my Echo Park apartment…read morein a very short amount of time. She arranged professional photos, listed the unit on multiple sites, and handled all of the showings and open houses, which made the entire process smooth and efficient. She was professional, respectful, and always had a positive attitude. Fallon was also extremely knowledgeable about current California rental laws, handled all of the paperwork thoroughly, and guided everything through to the very end. I highly recommend her to anyone looking for a reliable and experienced rental broker.

Please dont bother the property management doesn't care about the well being of his tenants a zumba…read moreclass opened up next to my unit sharing a wall and no matter the complaints from other tenants besides myself he's allowing this to happen the music is extremely loud people are Payton rent to live here no warning about this and just ignores texts calls etc

Will Tiao and his team stand apart from the competition in LA. They have had years of successes in…read morereal estate sales, management, and development in key parts of LA. It is because of their sterling reputation that my partner and I entrusted Will and his team with our purchase and sale of three different types of residential properties: condominium, single family residence, and multifamily property. From our experiences, here are top three reasons why we recommend Will and his team and would use him again for our next purchase or sale: 1. Will is a great advocate when it comes to negotiating offers and counteroffers and in dealing with other parties. His stunning background in international trade policy and Hollywood comes into play here at the client's advantage. Will helped us strategize and obtain good outcomes on all of our sales and purchases. 2. Will is a great advisor. His strong local knowledge about the neighborhoods and local regulations is founded on his brokering, property management, and development experience in LA. From neighborhood safety, zoning, entitlements, easements, to landlord-tenant matters, we knew we could count on Will and his team to get it right. 3. Will is a great connector and has deep connections in the real estate industry. He is just one speed dial away if you need a solid connection to a handyman, a CPA who advises real estate investors, a real estate attorney, or a home staging specialist. We've consulted with everyone Will has recommended and have been happy with them all. Will and his team have handled all of our matters expeditiously and to our great satisfaction. We wholeheartedly recommend them for any residential matters in LA.

I have been using Earnest Homes as my property manager since March, and have so far been happy…read morethem. Refiloe came and appraised our rental, helping us set a good rental price, and ended up getting us a tenant in less than 2 weeks from listing! Additionally, I have found Keren to be helpful and responsive, promptly addressing my questions and concerns. I've only been with Earnest for 2 months, but so far no complaints on my end.

Based on my immediate experiences, I have not had a great experience moving in with Earnest Homes…read more I TRULY hope that the experience improves going forward, if it does I will update my review accordingly. But for now, this is my honest experience in case its helpful for anyone else who is planning to rent with Earnest Homes. First, I'll say that working with Donna Cura has been great. She's extremely professional, and has been incredibly attentive at answering my questions around lease documentation. Thank you Donna for making the lease process go extremely smoothly. My concerns so far are with the move-in experience. Move in day is supposed to be exciting - you've just made a big commitment to sign a lease, put a deposit / pay first months rent, and have gone through the process of setting up all your paperwork and utilities. Come move-in day I thought I would be receiving SOME level of PROACTIVE communication / outreach about move-in day logistics and a walkthrough of the house. Instead, my move-in experience was the opposite. It felt like after I signed the documents my move-in process was an afterthought. I scheduled a walkthrough around 12:30 PM on a Friday, and was met by Oneda, who was really only there to conduct an inspection of the house. She didn't know how the house was set up or have any instructions for me on how to use the things in the house. I'll go into detail around what went wrong. To be fair, Oneda did a great job going through the inspection and was very thorough and objective at documenting the different issues (e.g., cracks in the tiling, stains, scratches, etc.) Now, where the experience went downhill for me. When we entered into the home, there were a HOST Of things that did not go right: 1) There were three electric outlets that had not been completed prior to move in, they had no covers on them. It looked as if the team had painted but forgotten to put the covers back on. 2) There was a lot of grime and dirt on the bathroom faucets. It didn't seem like they did a thorough cleaning prior to us moving in. 3) Oneda did not have any idea on how to navigate the things in the house, for instance, there were electric blinds that were down and she had no idea how to open them. I randomly figured it out by pressing a button on a remote nearby. Not a good look for someone who is supposed to be showing ME around the house. 4) The previous owner left their front door security camera system + a nest security system(?) I'm not even sure what it is because no one explained / has explained to me what it is for. At the moment, I'm not sure if its the previous owner using it to spy on us or not, because I have been provided literally zero information on it. 5) I have no hot water at the moment. I did my part to set up SoCal Gas, but I was again not given any information on move-in day on how to turn on the water heater. I was not even told where it was located, I went to the backyard to find it, and once I located it I had no idea on how to turn on it / determine if its even working. I followed the instructions / watched a youtube video in hopes of trying to turn it on to no avail. 6) Now, the one that really started the negative impression of the move-in experience - I was not given the front door access codes until 4:47 PM, despite my walkthrough being at 12:30 PM. And the ONLY reason I received them was BECAUSE I HAD to follow up and ask for them! I sent an email at 1:40PM, which did not get a response. I then called the number around 4:07 PM to follow up and thank god for Brian, because he followed up with my account manager, Keren Mendoza, (who I believe is supposed to be responsible for onboarding us) and I then received a response from Keren on how to unlock the front door code at 4:47 PM. That is absolutely ridiculous. She did not include ANY other information required like how to turn on the water heater, or use the electric blinds, or security system. I'm still hopeful that this experience can be turned around, but I will wait until I get a response from the team to provide an update.

My husband and I are first-time homebuyers and worked with Lili to help finance our home. She…read morepatiently and clearly answered all our questions, guiding us through each step of the complex home-buying process. She went above and beyond to find the perfect home and mortgage options tailored to our needs. From the start, her calculations were spot-on, and she readily revised them as needed to align with the properties we was considering. Patient, attentive, and knowledgeable from the start, she explained every step and made the homeownership process manageable. We will definitely work with her again and recommend her to anyone looking for financing services. Thanks, Lili, for helping us buy our home!

My experience working with Lili has been absolutely amazing! She was highly recommended, and I am…read moreso glad I connected with her. She is super knowledgeable in what she does, she explains everything well, and does what she needs to do to make things happen! From day one, her numbers were extremely accurate, and she did not hesitate to revise them over and over again if that's what I needed based on the properties I was looking at. She constantly kept me updated on everything and was always available to answer any questions I had. If you are looking for someone that you can really trust with this stressful process, Lili is the one! She makes it happen like a BOSS!!

Professional representatives Knowledgeable employees…read moreVery easy process Good communication

I cannot say enough wonderful things about this Marshall Reddick. I used them for the selling of…read moreone property (did a separate review), but this review is regarding property management of a different property. Once I decided to rent the property instead of sell it, I was introduced to my property management team. I was a bit nervous since previously I had a family friend living in the house and never dealt with this kind of situation. My team was Abby, Denise, and Ernesto, and they made everything so easy. Ernesto and Abby did a fantastic job getting the house ready, and Denise did an awesome job showing the home. There was communication throughout the entire process. I am so blessed to have found such a wonderful team to help me through all of this. If you have any type of real estate needs, do not hesitate using Marshall Reddick.

We hired KIG to manage our rental property, and it's only been a few months, but the service has…read morebeen outstanding so far. As first-time landlords, we had a lot of questions and Derek was patient, thorough, and accessible. He spent a lot of time answering our questions, providing information, doing a walk-through in our unit to identify improvements, and being available to us. We worked with Ernesto to write and post our listing, use high-quality photos from the photographer KIG recommended, run comps and advise on the rental price, field inquiries, and manage the tenant application and background check. Our first weekend of having our listing live, they were able to secure a tenant, which totally exceeded our expectations. We considered a few other options but decided to go with KIG and have no regrets. The process has been straightforward, everyone we met has been friendly and communicative, and the portal has been easy to use. They are not the cheapest option, but they have been worth the cost so far.

Alyson shines in her ability to communicate proactively with both tenants and owners. She promptly…read moreaddresses inquiries, provides clear updates, and builds relationships rooted in trust and transparency. Tenants feel heard, respected, and well-informed.

I lived at 4616 for more than 10 years and have thoroughly enjoyed my time here. I've seen people…read morecome and go for various reasons, as can be common for SoCal. Debbie has been very good to me and many others as she has many properties to maintain. Our property has remained relatively safe and quiet, as an overwhelming majority of the tenants are respectful. Jasen Govine

I've lived in my Toluca Lake apartment (managed by Franklin Management) for over 9 years now. Wow…read morethe years have flown by! By far, the management team here has been the best I've experienced. Lived on Radford in Valley Village for 30 years, but when I moved here in 2016, I found Debbie and Teddy and Erik to be awesome folks. I've never once waited more than a day or two for any type of maintenance to be completely fixed (usually replaced.) And, any emails or calls have been returned promptly (like within an hour or two.) Just yesterday, I had a leak coming from my disposal, reported it to Debbie, and Erik replaced it the next day (today), hence my review! I so appreciate how hard Debbie and the team work to answer any calls and resolve any issues. The hubby and I love our place in Toluca Lake and have called it "Glorious Apartment Number 'xx'" (insert number here) since our move in back in February 2016. I give Franklin Management,and Debbie in particular, 5 stars!