TLDR: They'll do in a pinch…read more The good: twice now I've needed to kennel my dog on very short (day before or day of) notice and they've been able to accommodate him which I greatly appreciate. The meh: The first time when I picked him up he was inexplicably wet. Not "I just had a bath" wet, but more "I ran through a mud puddle" wet. Not a huge deal, but what was that about? The not good: The next time my usual dog sitter flaked on me due to a death in the family and I called them up at noon and booked him for that night. An hour and a half later I get a call that my regular (in home) sitter was available, so I called back to see about cancelling. No they won't give me a credit. Fair enough, I understand if they had to turn someone away because of your reservation why should they have to eat that? But this was one hour, and the net result is that I will only call them until I'm 1000% sure I'm not wasting my money.

Have used them before service wise. They are good, but they have a very bad cancellation policy,…read moreeven for genuine reasons. Looks like they don't care once they get paid and there is no cancellation policy and plans to change and they don't understand even if it's a genuine policy they don't give you any credit. Have had dogs for over 15 years never had a boarding that does this. They keep saying we told you ahead of time that there is no cancellation policy and that's the only thing they stick by. Never taking my business back there.

We have been taking our golden retriever here for over a year and been really happy for every time…read morewe've left him! Super kind staff.

We have been taking our dogs to the Animal Inn for many years. There is no one else who has loved…read moreand cared for our 3 dogs so well. In the last year my dogs have had to be there for many weeks. They have taken such good care of them that it has truly become their home away from home. All I have to say is "we're going to the kennel" and they are running to the car. It is a clean and well cared for facility, in a wonderful setting. My dogs love playing in the barn and it gives them one on one attention every day. Having the owner right there on the property is very reassuring. Valerie and her staff are truly outstanding.

Listen, accidents happen, I get that. I am changing my review not because we had a terrible…read moreexperience but because of how they handled it. I called to complain about a bad groom for the first time ever, Courtney shaved Teddy down to pink skin with blood flecks. His skin was hot and swollen and he was in distress. My husband missed it during pickup because he was keeping his tail tightly tucked, I didn't notice until I arrived home 2ish hours later because he wasn't wagging when I arrived. I contacted them to let them know that I was unhappy that he had been shaved bald from his genitals to three inches up his tail and was so miserable I thought I should take him to the vet. Courtney said that she didn't know what I was talking about, so I sent a photo. She said she could see he had an anal gland issue that he definitely didn't have during his groom (because those develop in 2 hours) and we should take him to the vet. After a trip to the emergency vet his anal gland is all better but he still has a truly BRUTAL haircut. I contacted Angela about the experience and told her that all I wanted was an apology and an assurance that this wouldn't happen to another dog. I got deflection, denials, and doubling down on the fact they did nothing wrong. I know they didn't cause the dog's infected gland but this HAIRCUT? I paid $68.75 for this. Any pet lover would have been apologetic for sending a dog home in this state. It is infuriating to be told that your dog couldn't have been shaved to the skin or have razor burn when you are staring at it! I thought you couldn't argue with the photo but Angela's can. They "used the right guard, give this groom all the time, he had a large mat ( he was groomed regularly by them and brushed daily) they are sorry for my 'situation'." Entrusting your dog to someone runs a risk of accidents, being groomed can cause injuries. Unfortunately you can't trust Angela's to do the right thing if they make a mistake.

My dog has been getting his bath, clip and trim here for quite awhile! He's says he loves it at…read moreAngela's! Timely, courteous, and friendly. It's easy to tell that these folks love dogs. I've never had a bad experience! Thanks for the clean doggie!

Ahri had a great weekend stay at Pampered Pets Bed & Biscuit! The staff is super kind and easy to…read morework with. The only hard part is they are under staffed in the boarding area so sometimes getting ahold of someone to book is hard. However, when your dog is staying they instantly pick up because they have enough staff in that area. Ahri seems to be exhausted which means she definitely has a blast! It was a little over $220 for three nights, four stars package and a deluxe sweet. She also got a bath before we picked up Ahri. Keep in mind though she stayed over a weekend which made the rate higher. Overall, I highly recommend this place for your dog or cat!

DO NOT TAKE YOUR PET HERE! As once loyal customers, we had an extremely disappointing experience…read morehere. Our puppy was injured (twice in back-to-back days) while under the "care and supervision" of Pampered Pets. After the second injury, we had to take our puppy to the veterinarian and pay for the care to his injuries and prescribed medication. Both times, not one employee notified us of his injuries. I totally understand that injuries and mistakes happen, especially with puppies. However, it was the lack of transparency that really upset us. After the first injury, we told the staff the following morning that, when we picked our puppy up from daycare the previous day, we noticed had a laceration wound that was still wet with blood. We were told they would keep a closer eye on him. That same afternoon when we picked him up, we noticed he now had a large and very swollen puncture wound from another injury. Again, not one employee notified us of the injury. I brought the incidents to the attention of management, hoping they would provide us with a discount or reimbursement of some kind, for the daycare services or veterinary bill. Unfortunately, we were told the contract they make you sign in order to enroll your dog in daycare has an indemnity clause, which frees them from all injury liability that your dog sustains while under their care. While they aren't legally liable, the way this was handled was just completely unacceptable business practice and their negligence was glaring. My wife and I are newly weds and we paid very good money hoping our puppy would be safe and properly cared for while we worked. Not only did we not receive the services we paid for, we also incurred extra expenses in the form of a veterinary bill and medications. The lack of transparency and handling of this matter was so disappointing, we will no longer be taking our puppy to Pampered Pets. The only recourse we were offered (which they made VERY CLEAR that they did not legally have to provide us with) was a couple of free days of daycare for future stays. The LAST thing we want is to take our puppy back there. Hope it was worth losing a loyal and paying customer. We have since found a replacement Pet daycare and we could not be happier!

The staff was very friendly and made my already anxious dog feel very comfortable, especially with…read moreit being her first time there. They were even able to fit her in for a last minute appointment no problem!

Dr. Gupta is amazing and enjoyable to work with. I have been with him for over 20 years now.read more

Stephanie has been our dog walker and occasional boarder as well as drop in sitter for the past 4…read moreyears. She is reliable, caring, and punctual with our needs. Our dog has separation anxiety and having a well known sitter has been such a relief. I would 100% recommend her for all your pet needs.

From the owner: Experience peace of mind with our reliable pet sitters who provide loving attention when you can't…read morebe there.

Very professional. Fair prices and friendly. No concerns when leaving my dog here for a trip…read more Definitely recommend!

From the owner: At The Dawg House we are about customer service, security, cleanliness and fun! Your dawg will…read morereceive ample opportunity to play outside or inside, have human interaction and lots of love. They will have a private room and play yard.

I am so grateful for this grooming service! They were able to get my parents' dog in last minute,…read moreeven though he had been a bit neglected and really needed some TLC. The team was incredibly friendly, accommodating, and patient. You can tell they truly care about the dogs they work with. They paid attention to every detail, and the transformation was phenomenal--our pup came out looking and feeling like a whole new dog! I can't recommend them enough for their professionalism, kindness, and the quality of their work.

Sweetie & Biscuit were taken care of very well. I was really happy with their haircuts & grooming!!…read moreSuper nice women! Thank u

I just called in, Chad answered the phone. SO helpful. The question I had would have been referred…read moreto Grooming, which wasn't yet open BUT Chad stepped in to help anyways, looked up an appointment for us and went over the top to even give us a heads up on after care instructions. You reaallyyy don't get this kindness and service anymore nowadays. I'm very thankful & my little Leonard is too! Well done Chad Thank you for caring!

Useless dog grooming incompetence on the part Of both help…read moreand management unable to do anything complex