Disappointed, went to this place for the dog wash it had. I need to go here due to a back issue I'm…read morenot able to stay bent over. That being said, it would be great to have more than 1 station for the pet cleaning so waiting for over 30+ minutes isn't what I want to do on my only day off. Even bigger disappointment when there's someone giving dogs baths and having people come so the same guy can wash theirs. I understand people need to make some money but need to have some more respect to others waiting. I'll recommend this place if I was able to use it, or go when you can catch no one there. Will go and find another spot

I was very enthusiastic about washing my car for the first time in six months. The control panel…read moredid not work in the first bay that I went to so I had to change bays, that bag did not work either so I moved to the third bay and when I put the money. The water pressure was not there I went home car since I couldn't wash my car I guess it wasn't meant to be. I'll wait another six months to see if the control panels work

This is really a great place for all of your pet'supplies. Love their Activa custom pet food…read moresolution where you can select the the right supplements for your dog. My puppy Moana loves this place they let her room around freely. They also offer military discounts which is always a big plus. The manager Cesar always goes out of his way to help clients and provide detailed recommendations. This is my go to place for pet's food! They offer special discounts every month so make sure to ask for the summary of discounts for the month.

You can really buy dog food anywhere but when you walk into the store with your pets you're like a…read morecelebrity. The staff is awesome attentive caring and they really like dogs!!! They have a special if you buy 10 bags of dog food they will give you one free Take your dog shopping They also have reptile needs and creator basics as well.

Great experience! The groomers had excellent communication, and my pets were treated with so much…read morecare. The service was very professional and affordable. I will definitely be coming back and highly recommend them.

If I could give zero stars, I would. I cannot and will not recommend this facility based on our…read moreexperience. I am genuinely shocked by the experience we had today. If you're looking for a place that is welcoming, patient, and understanding of dogs, especially young dog, this was the exact opposite. We scheduled a temperament evaluation because we were interested in boarding our dogs for the weekend. From the moment we walked in, the woman at the front desk was incredibly unfriendly and immediately gave off an incredibly cold, judgmental attitude. There was no greeting, no smile, and no attempt to make us or our dogs feel welcome. Instead, we were immediately made to feel unwelcomed and like we were an inconvenience. Our dogs were barking because they had just entered a new environment filled with unfamiliar dogs, a completely normal reaction, especially for puppies. You would expect a facility whose entire business revolves around dogs to understand that. Instead, we felt judged before anyone even attempted to interact with them. I would expect a facility that specializes in boarding and caring for dogs to understand that this is normal behavior and know how to handle it professionally. What upset me most was how our 6-month-old Doberman was handled. Without taking the time to introduce herself or allow him to become comfortable, she abruptly took his leash from my hand and disappeared with him. Less than 30 seconds later she returned and said, "He's not good. We won't be able to keep him. Do you even want to try the other dogs?" Thirty seconds? That's your temperament evaluation?! Thirty seconds is hardly enough time to evaluate any dog, let alone a young puppy in a completely unfamiliar environment. No reputable boarding facility can honestly assess a puppy's temperament in under a minute, especially in a brand-new environment. It was obvious there was no genuine attempt to evaluate him. It felt as though the decision had already been made. What made the experience even worse was her overall demeanor. She barely acknowledged our dogs, seemed uncomfortable even walking near them, and showed none of the patience, confidence, or compassion I would expect from someone who works with animals every day. At that point, I chose to leave immediately. If this is how prospective clients are treated in front of the owners during an initial evaluation, I have absolutely no confidence in how dogs are treated behind closed doors. This was, without question, the least dog-friendly experience I have ever had at a business that claims to specialize in dogs. Customer service matters. Compassion matters. Patience matters. Unfortunately, we experienced none of those today. We walked in hoping to find a place we could trust with our dogs. We walked out feeling judged, dismissed, and honestly angry. There are plenty of boarding facilities that understand dog behavior, especially puppy behavior, and know how to treat both pets and their owners with kindness and professionalism. This was not one of them. We will absolutely be taking our dogs somewhere that understands canine behavior, treats owners with respect, and actually enjoys working with dogs.

This continues to be the ONLY place in El Paso that we will leave our dogs!!! We now have three of…read morethem, and they LOVE this place. The staff goes above and beyond to take care of them, and is so reliable. We had a puppy that needed eye drops and meds, and they kept a track list of every dose for us! They truly love animals here and the dogs just have FUN! As far as safety, when you board your dogs somewhere with other animals that play, things happen. My dogs have come home with scratches and gashes, this is part of boarding people! The facility can not be responsible for every little thing that happens. Also, if your dog has aggression issues, do not board them and then expect to have no issues when you return. I HIGHLY recommend Howl-A-Day Inn for all of your boarding needs!

I have nothing but good things to say about Melina and the crew here at Howl-A-Day Inn. My dog…read moreloves this place so much. When I go to get her she never wants to leave. I have used them for boarding and doggie daycare. Doggie Daycare is the best here if you have an active breed like I do and want them to get exercise.

Critical: Professionalism, Reliability, Responsiveness…read more If I could go back, I would trust my first impression! My wife hired her to watch my dog for 9 days after seeing rave reviews. She was great in the beginning, sending daily videos of our dog and keeping us up to date. That was the beginning. On the 4th day, she no longer sent video, did not respond to text or phone. She replied she was very busy from all the work and then never sent a video as promised of our dog so we could verify our dog was ok. On the 6th day,, She texted " pick up your dog now!" We had ten minutes or she was going to leave our dog in the back yard. Keep in mind this is an indoor Husky dog and it had been raining, hot and muddy in her back yard which has zero grass. Maybe the mud has turned to grass by now! We had to bother two people to come get her. Not in the magical 10 minute notice she gave us but 20 minutes. My mother had to drive from out of state to get my dog. She threw the kennel in front of her garage so anyone could take it. Lost the bowl we had and said it was there. We naturally asked for a refund for the days she did not provide a service in which we were told she does not do refunds. This is 3 days she didn't have to work mind you. The least she could do. So now I will file a lawsuit against her for the money with punitive damages so she doesn't do this again. My dog was fluffy and white with grey markings when I dropped her off,, she was red and filthy and lost a lot of weight when we got her.The lady has no back up plan for your animal or morals. BEWARE IF YOU LOVE YOUR PET!

The owner Robin does a great job of taking care of my dog Gideon. I wanted a more caring…read moreenvironment for my dog while I went out of town. Robin offers this and I have seen a positive change in my dog. Make sure you book ahead of time because she does not take a lot of dogs if you leave your pet at her house. Her house is clean and lets you know how your pet is while you're away. I highly recommend this pet care. Julia

Wonderful service by MickiLyn! Thanks so much! Our cats were well cared for and we came back to…read morehappy animals and a cared for house. She went above and beyond watering plants and sending us updates.

Excellent, friendly and convenient service! We are able to go out of town and keep our dogs in the…read morecomfort of their own home. They also provide a helpful service to walk the dogs.