My son was scheduled for an Advanced Motor Cycle Training course in Atlanta in June 2014. He needed to take the course as a court mandate for a speeding ticket he was issued. Just prior to taking the course in Atlanta, my son was hit by a car and needed surgery. So I cancelled the class in Atlanta and called James Kuespert at Volusia to see if he would offer the course to my son once he got down to FL for college. James said he normally doesn't conduct the course until enough riders sign up, but that he would make an exception for my son and provide him 1 on 1 training. At that time, I offered to pay James his full rate plus a tip equal to the full rate understanding that he was going out of his way for my son. I was very grateful. Initially James Kuespert was sympathetic to the fact that a fellow rider (my son) was hit by a vehicle, and James said, "no problem man, you don't need to worry. I'll take care of your son when he gets down here for college. Just call me after gets to FL." So today, we call James Kuespert of Volusia Motorcycle Training, and he does an about face, declaring that the only way he will work with us is if we pay him $600 and not a penny less. He was very rude and refused to even work with my circumstances. I would not have been compelled to write this review were it not for the fact that James misled me back in June. I offered to pay him then but he acted like it was no big deal. Today... he is making a very big deal out of this. So, now I am scrambling to find a course in FL as a result. Moreover, when I called James Kuespert to discuss why things had changed, he hung up the phone on me. He made it very clear that customers are not important to him or Volusia Motorcycle Training. I guess he fails to realize the power of word-of-mouth. Don't use this company. This guy is a liar. read more