The service from the customer service rep at the counter was very helpful. Her name is Kayla. She…read moreexplained to me the different types of mattresses that met my needs and also described the styles and designs that might interest me, then when the delivery came, Craig was able to take away my old mattress and assemble my new one in very little time. He was respectful and polite, from his professionalism and customer service in the store from Kayla is why I would highly recommend anyone looking to purchase furniture to consider this store.

We purchased a 3 pc sectional, but Ashley decided to send in pieces that was going to take 3 weeks…read moreto arrive in full. Ridiculous. The owner more than went above and beyond to accommodate our needs for a piece of furniture by letting us pick out whatever we wanted even if he had to take a loss. Disappointed with Ashley but extremely happy with Instant Furniture and it's owner.

Great selection of furniture & decor. Our salesman was always available but not pushy.read more

A wide array of very good furniture. Also Kahlin has outstanding service people who really are…read moremasters of their craft.

I purchased a sofa and loveseat for my daughter and husband as a wedding gift. I wanted the set…read moredelivered while they were on their honeymoon so they would be surprised. When the set showed up it was 2 loveseats. When I contacted the store representative, she argued that the set that was delivered was correct. I said, I took a picture of the set and she said well the picture you took was not the set I purchased. She said "I can review the cameras." I said please do because you will see this is not the set we purchased. She finally agreed to send the correct set which was delivered after my daughter returned home. When they were delivered it had a huge gash across the back of the loveseat. When I called to ask her what happened I was told "it is not my responsibility to point out damage to you". The tags also did not state "as is" which is how most tags are marked if there is damage. I sent the couches back with the delivery drivers but gave each of the delivery guys money because I understand it was a hassle for them. I was not going to accept damaged merchandise. The store representative said she would let us know when she received new sofa sets in however we never received any communication. We went back to the store 3 times trying to find something and resolve this in a positive way. On the 3rd visit, my daughter found something she liked. I said to the clerk so there is a $200 difference and she said no I am already out hundreds of dollars. She said you already filed a chargeback. I said yes because we paid you and have no merchandise so I will be happy to call them to cancel it. I do not expect you to deliver it before you receive your money back including the price difference. She repeated no because I am out hundreds of dollars. It's a shame that we could not do business with her. We tried to rectify multiple times to no avail. If you purchase from this store, take pictures and thoroughly review the merchandise before purchasing even if that requires you to move the furniture so that you can see everything. I have attached pictures of the damage on the loveseat. My daughter left a review and the store called us scammers as a response to that review. This business has blocked us from Facebook as well. I am trying to make sure other people understand the steps they need to take to protect themselves so this does not get repeated.

I would like to start off this review by saying I have been blocked from this company's Facebook…read morepage, as well as defamed called a scammer by the owner after she delivered the wrong couch the first time and then proceeded to deliver our actual couch with a giant gash in the back so here it is I'm Highly dissatisfied with my experience here last September I came in and purchased a $900 canopy bed and dresser set so I recommended this place to my mother, who then surprise me for my wedding in February and purchased me a couch/loveseat that was to be delivered during my honeymoon after setting everything up the wrong couch and loveseat was delivered and they scheduled re-delivery of the correct couch/love seat upon arrival, we noticed that the couch had huge gash in the back of it that had not originally been seen or disclosed upon purchase. My mother, then spoke to the owner of the store in which she said that there are no refunds, but they'd be willing to do an exchange after us pushing for something to be done I went back to look for myself and could not find a single couch that was what we were looking for I then spoke to the owner in which I was told that I would be sent pictures of couches that they had at their other facility which never happened since we no longer had the couch and received no communication from the owner. We went ahead and issued a charge back through our credit card during this time I continue to go back on the off chance that there would be another couch and loveseat that we can do an exchange for and cancel the charge back as our goal is to work out something amicably I went back today anticipating that I would find another couch and I did find one that I liked. It was about $200 over the original couch loveseat combo that we had purchased so I called my mom and started talking to the owner. I asked her if we could work out a deal to which the owner replied absolutely not since we initiated the chargeback they no longer have the money and that couch is brand new in their store so price is firm we have still not received the money from the chargeback so there is an opportunity to cancel it My mom said so would we need to give you another $200 to get this one to which the owner replied "absolutely not we've already lost hundreds of dollars because they delivered the couch twice" one time being their mistake and sending the wrong couch the second time being the giant gash in the back of the couch that we were not accepting and due to credit card fees from the chargeback I explained that we were trying to work this out and that we could cancel the charge back and pay the extra money, but the owner was not having it despite her letting me look through the entire store sit on several couches and go through the process of looking for a couch the owner of the store was extremely hostile I didn't seem willing to make any type of effort to work anything out her attitude, especially towards me A pregnant woman was extremely distasteful. I need absolutely no extra stress. The original canopy bed that I did purchase from them has fallen apart. it is currently held up by 6 cinderblocks so at that point we decided we will no longer be doing business with them and just allow the charge back to issue back to our cards. We don't even have a couch at the moment and for the past 2 months, so this has been an extremely difficult experience and the owners unwillingness to work with a repeat customer on a situation that was totally not our fault has me writing this review today as a warning for anybody looking for high-quality furniture from a reputable business I would just suggest you find a different place as the owners highly unprofessional and the furniture quality is not up to par It's a shame because if the owner had worked out with us a solution, she would've had a repeat customer, but her lack of customer service skills, communication and common decency is sure to affect her business in the future. It's a shame that this even happened as we worked really hard to work something out with them if there would've been more communication, a chargeback would've never been needed to be issued in the first place. Please beware prior to purchasing one things for certain and two things are for sure. I am not trying to scam this owner we offered to cancel the chargeback as well as pay the difference of the other couch that wasn't good enough for her and now she is trying to lie and say that we mistreated her delivery drivers which we tipped, even after having them return the sofa back to the store. We the delivery drivers and they expressed that it was no problem and that they understood so to say that we mistreated anybody is beyond untrue we have done nothing but try to work with this company in order to continue doing business with them because truthfully, this has been an extremely difficult hassle for us and not having a couch for the past two months is entirely on them

Mix of new and used furniture with a decent turnover on most items. The newer furniture is in the…read morelow to mid range quality while the used is a mix with some solid wood pieces to choose from. Place is on the cleaner side and laid out well for ease of checking out all they have to offer. Be prepared to be stalked. The sales ladies are obviously on commission and you won't be able to get more than 3-4 yards away from them. Wether on the next isle or just a bit down the one you're on. The reason they got a 3 star and not a four. It's creepy, unwanted and bad for business. Delivery was at a fair price and the delivery guys were top notch. Definitely worth a stop when looking for something needed for the house but again, be prepared to be stalked....muhahaha But seriously, it's creepy

Downtown Used Furniture bought our media room furniture for a fair price and picked them up on the…read moresame day. We visited the store later that day and purchased a seven piece outdoor patio set in good condition. Also at a fair price, which they delivered the following week. We found both transactions to be both reasonable prices and simple processes.

After arriving to Daytona Beach we discovered this gem of a furniture store. Sarah, Bill and team…read moreare the most helpful staff that one could ask for. If you are looking for something specific or simply quality furniture then look no further. Terrific selection from a locally owned and managed business. The challenge is stopping in without purchasing. Certainly not discount furniture but lasting quality and beautiful handcrafted pieces.

beautiful furniture..a must visit. beautiful handmade furniture for a homeowner..it is very pricey…read morehowever, you're paying for high quality pieces. i wish i could say i.was able to purchase something i adimired. go check it out for yourself.

Talked to owner, very nice and welcoming. Great merchandise for home decor, furniture and more…read more This location has been open for a little over a month. They have another store 3 miles away. I wanted to buy everything but it won't fit in my suitcase.

It's closed. It's closed. It's closed. It's closed.its closed. Out of business.moved.read more

My husband and I had a great shopping experience this morning at Volusia Patio. The staff was very…read morepatient with us and answered all of our questions. We can't wait until we receive our new patio sets!

We put together our movie loft in our home and needed that final touch to set the theme perfectly…read more Marjorie's Rugs Rugs Rugs was the very first specialty carpet store we stepped into. We didn't need to go anywhere else. If you don't find what you're looking for in their store, they have other stores and vendors that will find it for you. They also customize, specialty, carpets, and runners according to your specifications. Everyone working at the store is an expert in customer service. Which is a huge indicator for me having served in the hospitality industry for over 20 years. They are willing to make anything work in order for you to be happy once you leave the store. The best feature is, they trust their customers by allowing you to take the carpet home to see what it looks like in your room and in specific lighting. This is perfect to prevent incorrect purchases. I have a feeling we will be visiting this store more often. These are very nice human beings that run a great store.

Best rug store ever! Staff are amazing and so accommodating. They have a wide selection ranging…read morefrom reasonable remnants to beautiful high-end. Go Here!