I only gave this place two stars because it was once a good location. When you walk in: the floor,…read morecounters, and displays are disgusting. I understand that staffing is an issue but there were FOUR TEENAGERS working. Not one of them doing a damn thing ( first cuss on a Yelp review!). Second, I asked for an extra shot and the drink already offered two. This drink tasted like a milkshake l, not one ounce of coffee. Thank God I was able to stay awake while driving. This location needs a surprise health assessment and MORE TRAINING! It's a disgrace. PS. there were three other low rankling reviews the same day as this one!! Gross. I changed it to one star in light of that.

I love Starbucks. But this location needs help. I asked for an iced coffee and for some reason she…read morerang up an iced latte. When I told the barista I ordered an iced latte, she gave us terrible attitude. Moreover, and worse, there was mold all over the display food items in their case. Please see the attached photos. Again, this just this location. Terrible.

Wow! My wife and I have been coming here for our coffee (latte's) since they opened, which have…read morebeen awesome. But today we decided to finally visit for lunch and it was so delicious! I had the shawarma chicken sandwich and my wife had the grain bowl. Both were prepared with fresh, quality ingredients. The sandwich was freshly prepared, fries hot and crispy. My wife grain bowl was a large portion with all fresh ingredients. This is an excellent place for lunch. The staff are all friendly and welcome, and the owner really puts his heart into his products and services.

The best kept secret in town, really. First off, it's not just a coffee shop. The food menu is…read moresubstantial. It's great. The menu was recently revamped to include more middle eastern options like kafta, gyros and shawarma. The salads are great. Honestly, nothing negative here. Please go support this place. Gadsden needs niche independent places like this. We are fortunate it's here.

10/10 recommend!! Very friendly service and awesome coffee!…read more They've got lots of games, books, and magazines for you to choose from to make your experience even more relaxing and enjoyable!

The best little coffee shop in town. My favorite part is that they create a drink of the week each…read moreweek so I get the option of trying new drinks or sticking to my typical vanilla latte. The quality is 100% worth making your morning coffee stop!

My friend and I had a fantastic lunch at Union Jack Cafe and I can't say enough good things about…read moreour visit! The British-themed atmosphere is cozy, welcoming, and genuinely makes you want to linger longer. We arrived on a Saturday just after 11 AM and the place was already bustling...a great sign of how much the community enjoys this spot. **Food:** - I had the Traditional Burger, no bun, and they easily accommodated my request for a lettuce wrap. The burger was beautifully cooked--crispy on the edges and juicy inside, with the extra pickles I asked for. - The House Potato Salad is hands-down my favorite side here: perfectly seasoned and generously portioned. - My friend got the Fish & Chips and raved about the crispy, perfectly-cooked fish and the addictively good house-made tartar sauce with lots of dill (pickle lovers take note!). - She enjoyed her fries and iced tea, while I loved my hot tea. They serve Twinings teas, which are my favorite. My only wish was for a classic teacup and saucer (rather than a Styrofoam cup) to complete the authentic British feel. **Service and Experience:** - Everyone was extremely friendly and helpful, from accommodating special orders to promptly bringing refills on drinks and providing extra sauces with a smile. - We placed our order at the counter and our food arrived at our table piping hot and fresh, never left sitting in a window. - Although the restaurant was busy, we never felt rushed and were encouraged to sit and chat as long as we liked, which felt very authentically British. **Menu Variety:** - Union Jack has something for everyone: a wide range of burgers (like Black & Blue with blue cheese, Mushroom Swiss, Breakfast, and more), as well as sandwiches such as club and chicken, lots of fresh salads, breakfast items, baked muffins and scones, plus daily specials. - They offer both indoor and shaded outdoor seating--a lovely bonus on pleasant days. **Atmosphere:** - The location in Rainbow Plaza offers plenty of parking and the eatery is spotlessly clean inside. The warm, small-town vibe and British decor make this a cozy place to catch up with a friend or enjoy a leisurely meal. **Insider Tips:** - Try the potato salad and the fish & chips--they're local favorites for good reason. - Don't be shy about customizing your order; the staff handles special requests graciously. - If you go on a nice day, consider the shady outdoor tables for a true cafe experience. Union Jack Cafe is a true neighborhood gem with consistently delicious food, generous hospitality, and a community-focused spirit that's worth supporting. Highly recommended for anyone in Rainbow City or passing through. I'll absolutely be returning often, and encouraging everyone I know to do the same!

Met a friend here and I ordered their Cuban sandwich and fruit. I asked if the recommended it and…read morethe lady told me it was wonderful as it was fresh pork on it. She was right! Delicious and fresh on ciabatta. Fruit was fresh also. I will go back!

I'm in town visiting family for the holidays and kept seeing this place, so I decided to try it…read more I'm so glad I did! When I walked in, it felt so warm and welcoming. I had a few questions and the cashier was more than happy to answer them all. The two workers that I came in contact with were very friendly. The place was so cute and quaint. I tried the coconut coffee, which I had never heard of, and it was so delicious. I'll definitely be stopping in for coffee every morning for the remainder of the time that I'm here.

Super cute boba place in the area with friendly staff. Wish they took more food allergies and…read moreintolerances seriously. Told them I was lactose intolerant but they still used condensed milk. Made me very, very sick but tasted good before that.

Anything blackened and grilled is just delicious…read more Appetizer: Pimento cheese balls - delish Crab cakes - yummy! Best crab cake ever from East Coast all the way to the west. Mostly crab meat, not like those stuffed with bread crumbs. Very flavorful. Entrees: Blackened Shrimp and grits- delicious. Blackened Salmon and Grits -delicious Blackened Red fish and Grits - delicious Blackened Grilled red fish with hush puppies- delicious Fish and chips - good But all blackened shrimp and fishes above stole the show. Seafood gumbo - color was off, no traces of seafood. Tasted like a sour soup, very different. I don't think I will order this again. Desserts: Bread pudding - yummy yummy in my tummy OMG! Highly recommended!

Very nice people! Popular local place. Line of guys at the door when they open to buy fresh…read moreseafood to take home and cook. I had lunch and it was awesome!

Me and my friend got açaí bowls and a smoothie. The service was so quick and the employees were…read moregreat! The environment was clean and well kept and our bowls were delicious. Great service!! They were working hard and efficiently. Keep it up boys!

They always do a good job. I had the jerk chicken wrap and it was very tasty. I would try this…read moreplace again

Went by today to pick up lunch. They now do a lunch meal. Got the croissant with chicken salad. It…read morecomes with chips and a pickle as well as a delicious bakery cookie and a drink, all was wonderful. The cookie was so good,I ate it before I took the picture. However, I did get a picture of my sandwich and chips. I did order a blueberry muffin as those are wonderful as well with lots of blueberries in them, this place is always great. I would highly recommend dropping by and getting coffee, pastries, or lunch. The service is great. The store has lots of options including merchandise, and now they have a corner.

Croissants are flaky but are not made in house. The egg for a sausage egg sandwich was doubt full…read moreas well. More coffee shop than a bakery. Nice people moving to a new location soon.