Favorite near by vape shop Didnt get the name of the employee that help me out but She offered to clean my tank And she did a excellent job Now I dont have to worry for a bit Thanks 10/10 best volcano location read more

Great customer service, excellent location, always have my favorite flavor and ecig disposable brand in stock and 2/$40!!! Plus, the rewards rack up when you buy! read more

5 freaking stars are not enough to express the gratitude I have for the customer service I have just received at this location, I hope management and the Owners see this post.. I don't Yelp every place I go, but when I get great customer service and have a good experience making a purchase I like to show my greatest appreciation in a 5 star review.. Noah White and the team down here at the Eva Beach Location are amazing...If your reading this and not sure about asking questions about the ever growing VAPE SCENE, COME SEE THESE GUYS .. THEY FREAKING ROCK read more

VOLCANO Vape Shop - TONS of VAPE OPTIONS - Vape Shops Near Me - Ewa Beach, Hawaii

This place is normally busy with lot of people sitting in the store.. To me, it looks like it's a hangout place for the 20 to 30 year-old crowd. Everyone that works here is super friendly and professional. I'm normally running in and out and they accommodate me with little to no wait. This store has a variety of the e-cigarette and smoking selections. They have seating with chairs like a bar like situation and tables and chairs. The bar is where most of the customers hang out. read more

Ok what had Happened was..... 2030 hours and I get to the gym and accident tally tipped over my brand new BIG BABY breaking the glass and liquid went everywhere!! I call my hubs and tell him what happened ... He called Kayla @ Ewa volcano and tells her the DEALIO... Kayla said come Down they can set me up w a new new for my big baby. Thank goodness they closed @9pm on a Sunday because they saved me !! After being set up- filled up with new equipment and liquid I'm all happy again. Happy ending and thanks to KAYLA I'm a happy camper woooo hooo!! Ewa is a legit location and they rock!! read more

My other half came in to buy some disposables and mind you that I already walked in with my own (and am of age!! ), I just didn't need one. I just came in to look at what flavors were available. My other half likes to get two to switch out flavors and the lady doesn't want to sell two to him because she thought that I wanted one because I mentioned an interesting flavor. I know y'all are trying to be cautious of who you are selling to, but I thought that was just odd. Y'all could've asked me for my ID or something if y'all wanted to "make sure" but the fact that I wasn't even looking to buy one and that you couldn't sell TWO to my other half just was a bit uncalled for.. we will just stick to the volcano in kamakana anyways. As least I get a mall discount.. read more

I was immediately greeted the minute I entered the store. Great customer service I diffidently be stopping by whenever I'm in the area

Kudos to volcano for adapting and for our needs during this crisis. When I drove to the store my heart sank when I saw they were closed but then after looking online I learned that you were still open for mail orders. Fast turn around on my online orders let's me know your company is dedicated to great service. Great job guys!! Be safe and god bless. read more

Always has great customer service! Should really figure out how to put a cereal number of some sort on each disposable vape pen in order to track when it was purchased for better return/exchange policy. I have had a few that tested fine in the parking lot but once I got it home it continued to burn after each hit and started to die shortly after that. read more

I first went to the Ewa Beach to find an alternative to ciggaretts. Unlike two other places I had gone to, I was greeted with a smile and a "Welcome!" from all four employees. I had to stand in line for a few minutes as it was very busy, but they have a number ticket system like in a bakery. I was helped by Kaipo who answered all of my (ignorant) questions professionally and helped me pick out some flavors. I've become a regular since then and have tried almost every flavor and stop by sometimes just to drink some coffee and vape. The staff is always professional and knowledgable. read more

I never smoked cigarettes and therefore saw no need in the new fad known as "vaping". That is, until I discovered CBD oil (I am a distributor of the purest CBD oil on the market, grown right here in the USA http://www.hempworx.com/vlanier ). After taking tinctures, I found out you could vape it as well. Seeing as how I really don't like the taste of pure CBD, I decided to give vaping a try. I freaking LOVE this shop! All the employees are totally legit and crazy cool. I would be one of those crazy customers who would stop by every day just to hang out with these guys if I could! The staff have always been extremely helpful and friendly - like we've known each other for years. The prices are actually pretty competitive after shopping online and other vape shops. So thankful I have a Volcano right down the road from me. They never made me feel dumb for being a newbie but instead were so pumped to educate me on the different vapes, oils, and how to use them. They even have a rewards program! Love this shop, love the people, love the products!! read more

This year, I have decided to take on vaping in an effort to quit smoking cigarettes. First, I started out with the $0.99 deal with the mini kit. Eventually, I went back and got a better one. The Ewa location is about a block away from where we live, so that's a huge plus! The staff is super friendly, patient, and helpful. They are simply AWESOME! The store has a welcoming and relaxing atmosphere, so if I have to wait my turn at the counter, it's no big deal at all. Also, if the staff is busy helping others, they will still acknowledge you, telling you that they will be right with you. I did, however, come across a rude worker, but I still decided to give this store 5 stars because everything else about the store was impressive. Plus, I don't see that worker anymore.. maybe he's not there anymore? I don't remember his name, but I do remember that he was rude. All I wanted was the glass tank for my device, and he looked at me like I was stupid, giving me attitude. He made me feel like I was bothering him, and simply told me they don't sell that item I was looking for. It seemed like he was rushing me, but I was the only customer at the time. When he finally understood what I was looking for, he found it. There's another worker there that has helped us out quite a few times, and she is just amazing! I want to say her name is Monique, but if I am wrong, I apologize. She noticed my boyfriend and I looking at the items in the showcase and immediately came up to us to ask if we wanted to see anything. She just had so much patience, her attitude was positive, she didn't rush me, and she was very friendly. She was the same staff member that helped us when we first went in to the store for the $0.99 deal. She took the time to set up both of our devices and explained thoroughly on how to use it / change out the coil. I really like that they have a point system on purchases and that you can get a discount after completing the survey on the receipts. There's lots of parking, and I like the fact that they're open late. So far, on my journey to quitting cigarettes, vaping has helped me a lot. I haven't quit cigarettes entirely, but I have cut back immensely. Normally, I would smoke 7-10 cigarettes a day. Now, I probably only smoke 1-3 a day. read more

Only one person working lunch time, time to take my business elsewhere. Use to be a great shopping experience, don't even get greeted walking in the door , no " I will be with you in a minute " , just another ghetto establishment unfortunately. read more

These people are very helpful to me every time I go there. Some times I have a lot of questions and everyone there is patient with me. I truly appreciate their presence. read more

Got a call back from Rick, the manager, about the product and was able to get the disposables exchanged. I think his name was Kimbo, the sales associate, he was able to hook me up with better disposables, much appreciated. read more

I like this location not only because its close to where I live but because I have not had an issue when coming here. I know exactly what I'm looking for and I tell the sales associate and I'm usually in and out in less than 10 minutes. Every now and then I'll ask what there recommendation of what new juice I should try and their inputs are always helpful. They also do military discount which is always a plus for me. read more

I love this company and just the service i got for the product was a let down. I came in to this location since we were in the area and we never been to this one prepared to buy a few juices since I ran out and the whole time I felt rushed and there was only 1 other person in the store. I ended up picking a strawberry waternelon flavor since it smelt good but it burnt so quickly and bad while vaping. I only got the 1 bottle since the service was bad but now I am at my normal location to get another bottle to replace this crappy one since they dont do returns or exchanges. Plus I dont know why he needed to check both my husband and I's military ID when I clearly had one and he already showed ID that he was over 21 and we didnt even get the discount. Im upset I didnt get the salesperson's name but it makes me not want to go back. read more

VOLCANO Vape Shop - $30 wasted. smells great but thats it. Burns to fast in the mod so you get a burnt taste in your mouth. - Vape Shops Near Me - Ewa Beach, Hawaii

I purchased a rechargeable disposable vape that burned out after 5 hits. I did not have time to come back righ after I purchased it so I came in shortly after the store opened the following day. I understand why there is a strict "no returns or exchange policy. However, for an item that did not last for more than 5 minutes, I would think an exception would be made. Until this point, I have frequented this shop and reccommended it to my friends. When I spoke with an employee at the store I told him what I had purchased and before I could explain the issue, he already knew what it was. He followed up by saying that these vapes do this often and this is why he no longer purchases them personally. This tells me that it is a known issue at least for this employee yet they continue to sell these faulty products. Without offering refunds and selling faulty products, I consider this at the very least a terrible business practice and at the most, extortion. I will not be shopping at this location or any other Volcano Ecig shops and I will reccommend against shopping there for the same reasons. Let me just follow up by saying that this review is not a knock against the employees whom were always very friendly and helpful. This is meant to be critical of poor management and business practices. read more

Went in today and quinnton helped me! He answered all the questions I had, was very helpful, friendly and patience. If you have any questions on any of their product in the store and need help from someone ask to speak to quinnton! Hes very helpful... read more

Convenient location for Ewa beach residents; staff are professional and courteous. Plenty of parking stalls and easy to locate.

Just went in the store this time and the salesman. Made it easy for a first time buyer and was a great price it works I smoke a lot less cigarettes , forgot the salesman. Name but if he isnt cool that's not the guy...lol but it really works. Thank you for making the purchase a lot easier and fast read more

Agree with last comment from jasmine same thing happened with me....However for me it was some guy. I always get a weird look and I ALWAYS get carded. I gotten carded more here than foodland when I was a smoker!!!! Cmon man i am 47. I know I look young :-) but damn. I asked about liquids they were too busy talking to someone at the ecig bar. No idea how much anything is and it seems like a task for them to tell me. I just more less order online from volcano better customer service from my computer. I don't need that kinda attitude when I go in there. Three times that happened. I been to other ones in the new mall in kapolei and The one at the NEX Pearl Harbor those people were good and actually took the time to explain stuff. It's too bad, the one in Ewa is big. They just need to put the right people in there running it. read more

This place is pretty cherry great service here Chris was good help would recommend this place read more

VOLCANO Vape Shop - Vape Shops Near Me - Ewa Beach, Hawaii

Recently came by here to get back into vaping. They recommended the smok alien and it has been a great device. The variety of flavors has improved a lot from what I remember, and I recommend checking it out. **Update** After six months of use on the smok alien, it stopped charging. When I purchased I was informed that the tanks were covered for 90 days and that mods were covered for 1 year. I brought it in as either the sales rep at time of purchase gave incorrect information or the policy was changed since and they would not honour the warrantee I was informed of at time of purchase. read more

I need to cut back on smoking cigarettes so I was pointed in the direction of vaping. I frequent the Ala Moana and Kapahulu location but I recently moved to Ewa. I found this place while checking out Kountry Cafe next door. Decided to walk inside to check out the place. First things first, this place is a decent size. They have a bar area to sit and some tables as well. They have a vape mix bar. Which is pretty cool. The first one I have ever seen !! I needed a new flavor cause I was getting sick of the same old Chocolate and Vanilla pairing. I wanted something sweet and candy tasting. The guy there (wish I got his name) was very helpful. He recommended a flavor that he custom made ... I believe it was strawberry, banana and something else . I smelt it and was immediately in love. I had him whip up a bottle of it right then and there. I will be back to try some new mixed flavors. Highly recommend this location. read more

Annoyed because apparently your time isn't important to them... standing here for 20mins now while other store associate just sits there rubbing his face not offering assistance......... on top of that vape Stopped working after 2 weeks only, luckily it came with warranty... he seems to have an attitude when he finally helps as if I'm imposing on something else he could be doing, ridiculous, SHOP FROM ANOTHER LOCATION UNLESS YOUR DESPERATE I would have given 0 stars if possible read more

This place is awesome. The staff are super friendly and helped me pick out a new e cig and juice. I even went back and got the wife some CBD pens and they helped her pick it out since she had no clue what to get. So glad they're not stuck up and snooty like every other e cig place. read more

This is the third time my fam and i have gone to this location the first time the lady sold my brother the wrong coil kit for his mod n since they dont do exchanges or refunds he had to go back and purchase the correct kit and keep the one that didnt even work with his mod. My husband and i went back and got a mamasan liquid from them on a separate visit recently and i changed my coil and used my new liquid but it had a weird taste thinking maybe there was something wrong with my mod i used my other one and same thing the liquid taste like its been watered down or something will definetly not be going back to this location again. I always buy mamasan from kapolei or wahiawa never been disappointed til now... read more

Helpful once I opened the door. Asked me if I was looking for anything specific and helped start me up on everything I needed.

Kylie was is amazing!! She's so pretty and nice. She sold me my first vape pen and even helped me to set it up. I actually had some leaking from the tank a few days later but I was able to go back and she fixed for me with no problem. She was patient during the whole experience and I ended up finding the perfect vape and juice for me! Thank you!!!! read more

So I went in to buy more cartridges for my mi pod but they ran out lucky me one of the workers gave me one of their own cartridge, that was super awesome, giving a total stranger something of their own, I was blown away, lost for words. Great gesture to keep the customer happy. Didnt get the name of the worker, sorry, but I DO remember what you look like, Thank you. The favor will be returned read more

Awesome shop!! Customer service is the best! Being new to this stuff the staff took their time to explain everything to me, it's so nice to see young people treat us old people with kindness, will be back for sure. read more

Great service and they were very helpful. I walked in one day, not knowing anything about the different mods or juices. I don't remember the girl's name but she sold me on the mod I purchased and I'll admit.... I freaking love it! The other time I walked in to buy some juice and this guy helped me out tremendously. Never had a problem with anything and all my questions we're answered greatly. I like the atmosphere of the place and like I mentioned the staff was helpful and awesome. I'll definitely be coming back here from now on read more

Just moved to Ewa Beach and this location is right around the corner from my house! I love that I found it. The staff is super helpful and knowledgeable. There are a ton of vape juices to choose from. I didn't get any of the House flavors but next time I will! The prices are about the same as everywhere else. I like that there is a "bar" to sit at and look through their vast menu! Thanks again guys! See you next time! read more

Best customer service and items. Luv the smell of the place. Great explanation of products.

Love coming here, employees are super helpful, and super close to home. Thanks for helping me fast kine before I gotta go work haha!!!

The location of this store is so convenient. I go here because the staff is friendly, and knowledgeable of all their products. I'm confident that I'm buying liquid that's compatible with the device that I have (without playing the guessing game.)Can't complain about the free gifts too! :) read more

The shop in Ewa Beach is great! I had much hesitation before I went in but The staff are so professional and made me feel at ease from the moment I walked in!! They educated me and explained exactly what I needed and helped me pick out the best option for me! I highly recommend this place! read more

Great customer service and knowledgeable employees. Clean and great friendly environment!

We always shop at the Ewa Beach store. They are very knowledgeable and make us feel like family. We are always happy to see when Monique is working. She gives us great service every time. Mahalo Volcano Ewa Beach! read more