Great place for an oil change. Quick, reasonably priced and very courteous. Highly recommended…read more Got an oil change yesterday, 05/11/26, on my dusty, occasionally driven F-150. The full synthetic was just over $100 which is reasonable. I have used this firm with all of my vehicles since moving to Maryville a few years ago. I would rather support a local firm than national franchised oil change facility. Let's keep all of the money in Maryville! My observation is that for the first time ever, they did not clean my windshield. Not a big deal, but I'd come to expect it. There were 3 or 4 employees and no other customers. Has there been a change of policy and they no longer clean windshields? How long could it take... a minute?

Out standing service. Pulled in for an oil change and I didn't have to wait. Grover the mechanic…read moretook great care of my vehicle. Recommend this place .

Slicks is great, I have used them for years now with no issues. I see the are adding on, I hope…read morethat doesn't make service worse.

These guys don't mess around! There were 2 cars in front of me when I pulled up, but I was still…read moreout of there within about 30 minutes! There was no pressure to buy anything extra, but they did check on my turn signal and fixed the prongs on it, so that it wouldn't blink too fast (I had already replaced the bulb, so there was no additional cost for the extra work). I'll be back!

Quick Jet Car Wash delivered a solid experience. The equipment seemed top-tier and the soap smells…read moregreat (yes, I noticed!). The drive-through was efficient, and the result was clean and streak-free. I'd definitely go back when I'm in a rush and want a good result without fuss. Prices are as expected.

Great service & car wash! Vacuum power is great! Dillion is always a help! I'm t by is close to…read morehome & very convenient!

Run dont give them any bussiness unless u want things broken on ur car you have employees there…read morethat lie and claim. They are the manager, then when you call back. You have an employee from another store lie and say he's going to talk to you about this. You email information, you text information, and you get nothing. They're all a bunch of liars and thieves and crooks.

They are always fast, there is never a line, and the price was great! I always go to them!read more

I am a resident of Kodak and needed work done on my 2006 F-150. Was having torque converter shudder…read moreand needed it replaced. I frequent the convenience center in Kodak and couldn't help but notice a huge sign advertising Jim's Automotive. I called Jim and he stated that he did that type of work (I've always supported local small business) so I booked the job with him. Now please understand that I am ASE CERTIFIED Technician with 40yrs experience. I booked this job with Jim as I am new to the area and do not have a lift available to me to do this job. The work was done on 5-1-26 On 5-26-26 my truck suddenly began to shake at high speeds and shudder at low speeds. This is text book tell tail sign of a torque converter pump fins falling apart. Upon speaking with (what I would imagine) be Jim's service writer it was confirmed to me that they used a remanufactured torque converter. These used parts have a 30% failure rate. From 2017 thru 2022 I was the Mgr of A Oreilly Auto Parts store 5227 in Miami Florida and never recommended any reman part to a professional shop due to their failure rate, this being a starter, alternator, a/c compressor and least off all a torque converter. The difference in price is minimal but the quality is monumental. Shame on me for not seeing any ASE signage and not following what I preach. Only allow fellow ASE Certified technicians work on my vehicles. Jim gave me a total BS story that what I was feeling was a misfire from the motor. He stated the the torque converter showed no sign of failure and would not be honoring the warranty. This is typical shade tree mechanic excuse. Do not recommend this place for any type of serious work. If you need any type of serious work done on your vehicle go to Ricks in downtown Sevierville.

Drove 8 hours on a roadtrip. got a nail in our tire getting off the highway, pulled in to Jim's and…read morethey were so friendly and without them taking care of us we would've been stranded till the next day. We are so grateful for their help. Amazing people.

James and his team are The Best!…read more First Car: They did such an amazing job on my BMW Z4 M Coupe. They removed all the swirl marks and paint imperfections and gave the car a deep, lustrous shine that's better than new. They added a perfect tint that looks badass and keeps the interior nice a cool in summer. Second Car: My daughter's Jeep Liberty. It was ... virtually uninhabitable. The interior was trashed from her teenage years and all her outdoorsy and farm activities. James even found mold in it, which he and his team removed, along with removing the seats to thoroughly clean the interior. I was floored when I saw it. Looks like a nearly new car. I couldn't believe how well those nasty carpets came out. Not to mention the grunge on the doors and... everywhere. I didn't even know the wheels were chromed until I saw them shining brightly when I came to pick it up. Many Thanks to James and team for all your hard work and expertise! I would recommend this place to anyone!

This company did an AMAZING job on my VW Atlas! It looked brand new! The attention to detail and…read morecare taken to get clean every surface went beyond my expectations! I would highly recommend this company!

I asked to get a quote on work done two times and one day and over a week later they still don't…read morehave the respect to call me back. I spent 5100.00 previously on work done on my engine and this is how they treat me now

These folks are honest and know what they are doing. Would trust them with any of car repairs.read more

I was vacationing in Pigeon Forge in June 2026 when I made a mistake on one of the narrow mountain…read moreroads and slipped off the edge of the pavement. A day later, my car started making a strange noise, and I immediately began to worry. My first instinct was to find a Firestone because it was familiar, but something told me to look for a local mechanic instead. That's how I found Rick's. Even though they were absolutely slammed that morning, the staff welcomed me as a walk-in. The lady at the front desk quickly found someone--who I believe was Rick himself--to take my car for a test drive. When he returned, he asked me to give him a few minutes to find an open lift. About twenty minutes later, they had diagnosed the problem, made a minor adjustment to the subframe, and had me safely back on the road. While I was waiting, I couldn't help but notice how the service advisors treated their customers, especially several elderly folks who came in. They were patient, respectful, and took the time to explain everything clearly. That kind of customer service has become all too rare, and it created an atmosphere that immediately put people at ease. What impressed me most wasn't just that they fixed my car. It was that, despite being incredibly busy, they were willing to stop what they were doing to help a stranded traveler they had never met. That says a lot about the character of this business. I'm truly grateful for Rick's. If they were in my hometown, they'd have my business for life.

We were in town for Spring break and realized the oil was at 6%!! Before starting our 10 hour drive…read moreback home we thought it best to get an oil change. Rick's was fantastic! They fit us into their schedule. I will say call ahead and get on their books ;-). We stayed in the lobby and our car was complete within 30 min! Great service and trustworthy mechanics for the win!