The food is okay however, my pizza wasn't sliced and I ordered a small pepperoni pizza. All they did was give me the toppings and no bread. I've never received pizza so terrible in my life. It's just pizza not rocket science I'll stick to make my own pizza. read more

Vocelli Pizza - Meat Magnifico Pizza - Pizza Near Me - Swissvale, Pennsylvania

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Spent 20 minutes trying to use their online ordering and no mater what card i used it said it was declined so no go there. Tried calling the store and waited on hold just to be disconnected without ever speaking to anyone. Guess they dont like selling pizza read more

Food is more than 20 mins late and I've been on hold for almost 10 mins i called twice already

It's fine pizza. Unfortunately, ordered a pizza recently with vegan sausage and mushrooms and it was delivered without the vegan sausage. Previously, had just a classic pepperoni pie and it was pretty good. Seems like you just can't rock the boat too much with less ordinary toppings read more

Worst experience ever!!! The food was getting better about a month ago and now it's garbage. Not to mention I was at another location were this ridiculous man said he was the CEO and couldn't even make a pizza.... Embarrassing read more

1. Always good food, always hot food order is hot and cold is cold. 2. Always friendly people but the new management has pizzaz (no bun intended) :-) 3. Orders filled fast, when she said 10 min it was ready in 10 min 4. There is room in there for a wheel chair or two. but i suspect this is mostly a take out Business 5. diversity in the work place and i general had a good time interacting with the people who worked there 6. The deals are off the chain and you can order online, over the phone or at the counter. read more

Was feeling in the greasy food mood today and decided to give this place a shot since it was super close to our house. If you ride the bus this place is SUPER convenient​ because its right on the 61A line. Their menu selection is pretty extensive. We ended up getting the steak hoagie, Italian​ calzone, and a cheese pizza. Of course,​ you can never leave out dessert​​ so we went with cookies. The steak in the hoagie was a bit dry and chewy for my taste but the calzone and cheese pizza were quite good for the price. The cookies are way too overpriced and nothing special - you can get way better-tasting​ cookies from the bakery section of giant eagle down the street. Reading the reviews from other yelpers, I can confirm that the service is questionable. When we walked in nobody was available to take our order for a good five minutes - this might be because they are understaffed. Once the lady can out from the back she was very nice and helpful. read more

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I've ordered from Vocelli Pizza several times and always had a good experience. The pizza is great. Today I did a DoorDash order and my pizza unfortunately had hair on it. I received a refund from DoorDash but it sucks I won't be able to order from them anymore. Hair is a hard thing for me to get past. Maybe the cooks should wear hairnets. read more

Vocelli Pizza - Pepperoni pizza - Pizza Near Me - Swissvale, Pennsylvania

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Cancelled after waiting an hour and a half for delivery No chain pizza place should take 1 hour and 30 minutes to deliver, especially when that place is 3 blocks from your home. Management even failed to inform their poor driver whom i had to turn away when the order finally showed up 10 minutes after cancelling read more

Order took one hour and fifty minutes to deliver and was missing chicken on my salad. Also, I ordered chicken Alfredo linguine and I received a sausage and cheese penne with red sauce. They were kind to discount the order $10 but at a subtotal of $30, $20 was still too much to spend on food that was an hour late to deliver. The food was good. My pizza wasn't hot but warm. Just a dissatisfying order. Not the workers faults. Clearly understaffed. My delivery driver was very cordial. read more

My neighborhood go-to pizza takeout joint. Sadly, however, the quality of this place has gone a tad downhill. Today, NYD, our pizza arrived stone cold in a soggy cardboard box. And the XL size is now the size of a MED, which is bad news for two big hungry football watchin' dudes and a hung over gal (ahem, it is NYD, folks). Get it together, Vocelli's Swissvale. You are walking a very thin line. But, I am willing to give you another chance in 2012. read more

Vocelli Pizza - a pizza box on a table - Pizza Near Me - Swissvale, Pennsylvania

Right after I ordered online from Vocelli's Swissvale and my order was deducted from my debit card the night manager Samantha called and told me I would have to pick up the order because they didn't have anyone to deliver it. I told her I had ordered the pizza to be delivered because we were too far from the store and had no car. She apparently was taken aback by that and told me the money I had already paid would take several days to be refunded. I told her since there had been no service provided after I had ordered online that I didn't want to wait several days for my refund. At that point, she told me I was being rude and I said no (I hadn't cursed at her or denigrated her I was annoyed though that for the second time I had ordered delivery online that Vocelli called me back and said the pizza couldn't be delivered). She told me that the store had no responsibility for anything ordered online as far as a credit and I asked for her manager. She told me she was the night manager and that I would have to call back tomorrow. Unfortunately even though the quality of their pizza is fine if they are letting people like Samantha represent their business they please should reconsider having her in a customer service job and if they can't provide delivery would they please do something with GrubHub or whoever we order through online not to let us do so when they can't deliver.I consider that theft of service. Please DO NOT ORDER PIZZA FROM THE SWISSVALE VOCELLI"S ONLINE UNLESS YOU ORDER IT TO BE PICKED UP BY YOU AND NOT DELIVERED. Their pizza isn't that exceptional. read more

We've ordered delivery from this location many times in the past 15 years. Today i traveled all day and hadn't eaten much, so my husband promised my favorires when i got home. The internet order promised 30-45 minites. Well after an hour, he called to check and they said the order was "just about" to leave the store. He headed out to pick up something else. I still wanted my pizza, so i called back. They put me on hold for a manager and then I got cut off. I called back. They pffered a discount on our next order (teally? who would order again?) I said I wanted the price of the order credited to our account. At this point the guy started yellong at me about how pizza places get busy and they have no control over what time the internet order promises. He said I should call someone, but i couldn't understand the name. When I asked, he screamed he was busy and hung up on me. We had fried chicken from Giant Eagle. Will drive to any other place for pizza in the future. Long live customer service. read more

I ordered my pizza online around 7pm. I didn't get my food till two hours later. I called multiple times and they kept telling my order left. After telling me that so many times they then told me that the driver caught a flat and he would be here shortly. Well just as I was about to cancel my order ( a half hour later) the delivery guy knocks on my door. I wasn't gonna tip, but he told me that he was a different driver who was called in because they were super busy. I tipped him $8 and when I opened my box my cheese was stuck to the top of the box and cold. If it hadn't been for my hungry children they would have come back to get that shitty pizza. read more

Oh, those pepperoni rolls!!! I've had nothing but good experiences with Vocelli since moving here this past May - in fact, this was the first place we ordered from, since it was so late by the time we got here that it was the only place open. The online ordering system they have is slick and user-friendly, there are always coupons, and the food has always been hot and delicious on arrival. I'm holding back from giving it 5 stars because the only things that really wow me (and boy, do they wow me) are the pepperoni rolls and the breadsticks. The small pizzas are a great size for two, the "Neapolitan" crust (kind of like a thinner, round Sicilian) is inventive and delicious, and the boneless wings are reliably good (if unimaginative). The cheese sticks aren't really worth it, the "chicken tenders 'taliano" were a little greasy, and the hoagies weren't anything to write home about. Go with the classics, and ask for extra sauce! (The fiance weighs in: The regular wings are good, the chicken tenders 'taliano are fine, the pizza is REALLY great!, and the sandwiches and boneless wings are underwhelming. "And the cheese sticks, cheese bread, whatever the **** they call it, is NOT worth trying.") read more

This is seriously the worst service I have received from any takeout place. The order said it would be ready at 7:00 and I got there on time. The worker didn't acknowledge me standing at the register for 5 minutes and then told me the order wouldn't be done for another 20. She wasn't even apologetic. This happened last time we ordered from here and they got the order wrong. I thought we would give this store another try, but won't be back. Don't waste your time. read more

If I could give this place 0 stars I would. I ordered pizza tonight and they told me it would take 20 minutes before it was ready. 30 minutes later I called and they said they were waiting on a driver. An hour after I ordered I called again. Instead of delivering to the address less than half a mile away in Swissvale, they drove to Lincoln before realizing they don't deliver out there. I told the manager I just wanted my money back, but he offered to remake the pizza and deliver it, and refund me, which I accepted. The money has been refunded, but it's been an hour and a half since then, and I STILL haven't received my pizza. I will NEVER order from here again. read more

Excellent PIZZA, O Real Good Too! Joyce the Best Cook/Pizza maker in the whole world. D. first order today 10/21/18 read more

Excellent service, food very delicious and well prepared. Staff tries very hard to please their customers and willing to correct any mistakes. Aims to please even the utmost rudest and impatient ppl. What people fail to understand is this is not you local fast food establishment, orders can vary depending on the business and the number in line in which their order falls. I've watched under serious pressure the staff work non stop effortlessly to get orders out in the best timely fashion possible it takes the oven maybe 10/15 minutes and the prep can take anywhere from 5-10 orders are delivered according to number not location. So my appreciation and utmost respect goes full on to the staff. read more

Vocelli Pizza - Swissvale - Pizza Near Me - Swissvale, Pennsylvania

I had pizza from here for lunch yesterday, courtesy of a friend who I helped move. I'd also had some from the Lawrenceville location at an event I attended over a year ago, also gratis. In both instances, I wasn't impressed by the quality or taste. The pizza is your pretty nondescript, standard chain pizza (not thin crust, but not deep dish either), akin to pizza from national chains such as Papa John's, Domino's, etc. I actually prefer Papa John's to Vocelli, since I like their sauce better (smoother and sweeter) and the garlic sauce that comes with the pies. I can't comment on toppings, since both times, I had plain cheese pizza (which is my standard for judging pizza quality, anyway). I also can't comment on the price or service, since I didn't order in either instance. There's way better pizza to be had in PGH (see my pizza list for suggestions), so do yourself a favor and patronize a great independent pizza place--or even a decent chain pizzeria, such as Papa John's or Pizza Hut. EDIT: In the Regent Square/Swissvale/Wilkinsburg area, I recommend Park Pizza and Cream on Braddock, which makes a far superior pizza, and also sells by the slice. read more

Picked up a "well done" pepperoni, mushroom and green pepper, was done to perfection! The girl on the phone was helpful selecting a coupon and the staff inside were nice as well. Would pickup again for sure. read more

I moved to Swissvale last July. First place I tried was Vocelli. I was satisfied with everything. Courtesy of person answering the phone, time it was delivered, nice delivery man. I still like the place the only probably I have found since ordering multiple times now is the wait for delivery. I call the shop itself I don't order online. Wait times are said to usually be 45-60. OK reasonable but my last order took almost 2 hours to get to my house which is only about 5 minutes away and all I ordered was a pizza and garlic bites. Wait for delivery has always been over an hour at least. I didn't complain I know stuff happens but that's a bit excessive in all honesty. That's one area that needs work. read more

My husband and I always make this our "go to" place when we order pizza for family. Food is pretty good for the price. Staff is normally pretty nice- yesterday we picked up our order and the lady waiting on us seemed a little aggravated and irritated. With minimal conversation and arriving on time. We paid with card but my husband proceeded to give her a 10$ tip cash she took the cash and turned away no thank you, nothing. She was incredibly miserable. It's sad because this is the world we live in today. Staff recently took a big turn for the worst. read more

Love all their food! And now they have deserts too!! The delivery people are always nice and they are rarely late. I guess we live close enough that we may be one of the first they deliver to. read more

I doubt I'll order from here again. It took over 2 hours to get a pizza and it was cold by the time it got here

Terrible in all regards. Delivery quoted at an hour, arrived 25 minutes late. Food barely warm. Pizza had scaly bits of crust on the bottom, like the dough was old or something. Would not recommend. read more

Don't get me wrong, I love vocelli's and always have but when a delivery driver shows up at your door saying "this is the only time you'll have pizza delivered to you since you're out of the area and the only reason why this was delivered was because you're pizza was already being made" is extremely frustrating. First off, I'm maybe 15 minutes tops from the location. Second you asked for my information before I was even able to order. So if I gave you my information and was able to order how am I "out of your area"? Third, if I was "out of your area" why was I not called after I was able to place my order and told this? And fourth, if I was "out of your area" why did you even deliver? Regardless of whatever occurred, I did not appreciate the delivery driver delivering this "news" and I will not order again from this location to make sure I don't inconvenience them any further since that's how the delivery driver made it seem. read more

I order frequently from Vocelli's Swissvale. They are consistent and quick, with convenient hours. Once in a while the delivery person forgets something but goes back for it. Its not worth it to get the colassal. I think they use the same amount of dough as a smaller pizza, and spread it out until its too thin. I like the spinach and mushroom pizza. I got a special for my birthday- supposed to be a free one topping pizza if you buy bread sticks. The pizza wasnt free- the discount left one dollar uncovered. Then if you just order the med pizza and bread sticks, the amount is too small for delivery. Some present! Anyway, I think the club panini is very good, as are the salads, Cannolli are worth the price too. Overall, I'm ordering from them again- and again... read more

Love the pepperoni rolls and the garlic Romano wings were amazing. So delicious and tender. Very juicy. I also had the cheese sticks delivered. For the price you can't beat it. They were cheesy and amazing. read more

We order here from work every Friday. Food is always solid and prepared well. Very consistent and look forward to getting it every week. Today I had the lunch deal with a small pizza with peperoni and a Pepsi for $7.50. Pizza was spot on with the right amount of cheese and sauce and crust that was just right. read more