Skyway roofing is an excellent choice for a new roof. They were amazing to work with and the…read moreproject was completed quickly and with great professionalism. The entire process was seamless and the end result was perfect! Highly recommend!

I was given an appointment for a repair with an 5 hour window . No show ,no call . Tried to reach…read morethem , no response . Not very professional ,no consideration of customers time having to wait around. Gene L

In 2021, as a brand‑new homeowner, I wasn't sure where to begin when it came to hiring a…read morecontractor. I found SGM Affordable Roofing & Siding through the BBB, saw their excellent five‑star reviews, and decided to trust my instincts. I'm so glad I did -- the stars truly aligned for me. I've now hired SGM for both my roof and siding, and I can't say enough about how hands‑on and dedicated Scott is. His professionalism, attention to detail, and commitment to quality are unmatched. The outcome of both projects exceeded every expectation I had. My home was built in 1952, but you wouldn't believe it today. The siding I selected, paired with the craftsmanship of SGM, completely transformed my house. The work is flawless -- like the perfect pair of heels that just completes the look. I am blessed to have found this company. SGM is absolutely a five‑star contractor, and I recommend them without hesitation.

I recently hired this company for roofing repairs, and I couldn't be happier with the results. They…read morewere prompt, professional, and did an excellent job. The roof looks fantastic, and I feel confident in its durability. Highly recommend!

During the severe storm on July 21, 2026, the rear room of my home sustained significant water…read moreintrusion due to a roofing failure. The volume of rainfall was so substantial that the gutters overflowed, allowing water to back up and penetrate the roof system. By the time I discovered the issue, there were approximately three inches of standing water on the floor. Fortunately, I only lost a few boxes of documents. My first instinct was to search Google for roofing contractors. I proceeded to call the companies that appeared in the search results. The first five calls were answered by AI systems rather than actual people. On the fifth call, I finally reached a live person, but it quickly became apparent that she lacked the experience to handle the use of a phone. so I ended the call. My sixth call was to Fairfield Roofing, and I only wish I had found them sooner. Had they ranked higher in the search results, I would have saved myself considerable time and frustration. The phone was answered immediately by a real person, Sal, the owner. I explained the situation, and without hesitation he said, "I'll be there tomorrow morning at 9:00." The next morning, Sal arrived exactly on time with his crew. After inspecting the roof, we discussed whether the damage could be repaired or whether a full roof replacement would be necessary. Rather than trying to sell me an entirely new roof, Sal proposed a repair solution that only someone with decades of experience would have identified. It was practical, cost-effective, and exactly what the situation required. As someone who owns multiple properties and routinely manages construction and renovation projects, I have a solid understanding of what constitutes fair pricing. Sal's proposal was more than reasonable. I told him he could get to work immediately and we sealed the deal with a handshake. Over the next six hours, his crew reframed a section of the roof, eliminated a problematic gutter configuration, tied the new construction seamlessly into the existing roof, installed the necessary copper flashing, waterproofed the entire area, and completed the shingle installation. The finished product is exceptional. You cannot tell where the original roof ends and the repair begins. More importantly, the leak has been eliminated. The entire experience reinforced something I believe many businesses have forgotten: customers want to deal with knowledgeable people, not automated phone systems. While Sal was working at my home, his phone rang constantly. He personally answered every call, addressed each customer's questions, and scheduled inspections--many within 24 hours. That level of accessibility and responsiveness is increasingly rare. I'm not suggesting every customer will receive service within 24 hours, especially during busy periods or after major storms. What I can say is that Sal clearly makes every reasonable effort to respond quickly and treat each customer with urgency and respect. Based on my experience, Fairfield Roofing has earned my business for future projects, and I would not hesitate to recommend them. If you're calling roofing companies and the first thing you encounter is an AI answering service, consider what that says about how the company prioritizes customer service. In my case, the contractor who answered the phone himself was the one who delivered exceptional workmanship, honest pricing, and outstanding service.

Did arrive quickly on my first call requesting an estimate, while I was at work, but did a repair…read moreand charged me $550 with no estimate or approval. Texted me a picture of guys on the roof after they had left. Would not give me an itemized invoice without me paying extra. Invoice I was emailed says, "for work done"! Repair didn't work and when he came back to "tar the valley at no charge", didn't actually do anything. Changed his story quite a bit but I have a text chain showing the original conversation. Not the company to choose of you want honest communication or any details. Became accusatory quickly. Not professional. "I don't know exactly what you're looking for. I mean I sent a photos with a few narrow holes that were there, and in the area that the nails were in and the method that was used to repair the holes if you're looking for something more for If you're looking for something more formal on letterhead, I could write a report on on the letterhead with the photos and be specific about exactly what method was used and everything to repair the holes but there's a $450 charge for that"

They completely trashed my garden. No one was there to answer, or even anyone in charge. They…read morekilled my garden flowers, stepped all over my plants to remove large pieces of asphalt and aluminum trimmings debris thrown from the roof. They destroyed a mature eight year old 5' high Hydrangea bush by my front door. Surprise surprise, as I am writing this, yet another large empty box of roofing material has just been thrown and falls right by my bedroom window. The video shows my broken Hydrangea being shoved with the rest of garbage they trashed my patio with. Shingles were hung over the trees, an awful site. This is unbelievably surreal and negative experience. I guess They pick up these men on the side of the road on the way to your home. No one to answer for what they do, no one cared. Do not waste your money.

After getting a few prices this company was not the Cheapest option but I hired them anyway. Glad I…read moredid. They were quick to reply and give an estimate. Afterwords, they were understanding and quick to add me to their busy schedule. The onsite team were professional and hard working. They did find additional work that was needed and requested that I review the added work with the added price. Glad I was there to see they were truthful and boy I'm glad I followed their advice. All said and done they serviced my home and were neat. The cleanup was also amazing. But please understand that all said and done no matter how clean and neat the service is there is and will be some minor things left behind. Like a nail or two maybe some unseen gutter clips. This is expected and I'm glad I hired this company. I strongly recommend them for your household needs. I'm certainly going to call them to see if they go into the city area for any work if my mom's house needs any repairs. It's worth it to ask.

INITIAL DISCUSSIONS (FEB 22, 2024) We asked Keith if…read moreremoving the flooring would speed up the project but eventually kept tile. HandyWorks would demo and install the new tile. We also discussed painting cabinets, eyeing a mid-March start. PRICING & COMMUNICATION (FEB 26-27) We received only a "line item overview," no per-task costs. Repeated requests for a true breakdown were never fulfilled. Sue, the project manager, offered no real help with fixture selection (e.g., she told us to "use the filters" on a website we'd already tried). TIMELINE DISCONNECT (FEB 28) Keith disclosed late that the countertop needed a 10-business-day lead time and that subsequent tasks would push the project to around three weeks--far beyond our hoped-for one-week timeframe. CONTRACT & SCOPE OMISSIONS (MAR 12-21) After I canceled a meeting, Keith declined to email the contract, insisting on another in-person appointment. We finally reviewed it on March 15 but discovered the trashcan insert was omitted. Keith apologized yet still never provided a detailed cost breakdown. TILE PROBLEMS (SPRING 2024-MAY 2025) Several tiles were laid out improperly, and two had extra-wide grout lines. Keith's crew returned weeks later, but he sent a finish carpenter, not a tiler, leaving flaws. They redid those tiles again in May 2025 without Keith supervising. The tiler also used floor leveler to raise part of our century-old floor several inches--without our consent--then tried to charge extra and later failed to remove it from the invoice promptly. COUNTERTOP & BACKSPLASH ISSUES (FEB-MAY 2025) Small items rolled off the countertop's edge. By April, the section over the dishwasher sagged, leaving a gap. Keith finally added a bracket in May, admitting it should have been done initially. For the backsplash, his crew broke the grey-white marble pattern without asking, substituting grey for white near the edge. Keith insisted the white pieces were "too small" to cut, which felt untrue, and he never consulted us. OTHER UNPROFESSIONAL INCIDENTS Keith brought up politics (specifically, Trump) during contract signing, which felt inappropriate. One day, his workers cut quartz with our windows open, blanketing our downstairs in dust, for which he offered $200. A worker also smoked in our backyard after we explicitly said no. FINAL INVOICE & REFUND DISPUTE (SEPT 2024-MAR 2025) Keith apologized for including the unapproved floor-leveler charge on our final bill. We requested about a 10% refund due to recurring problems and incomplete fixes. He verbally agreed in March 2025 but later avoided the subject. We still haven't received any compensation. BBB complaint pending.

I'd really like to give these guys a higher rating. In some ways they helped and went above and…read morebeyond. However the finish work we were left with was upsetting. They also left lead paint chips all over the yard from the outside of the house; after stating they would clean it up. No issues with individual people or workers. They did help a lot with a hidden issue that came up as a surprise in the basement.

We had several small projects recently and the Gaines team was responsive, helpful and delivered…read morequality results at a reasonable cost. Highly recommended.

I am an architect and work with many different builders; Ray Gaines is among the best. He is…read moreprofessional, thorough and a problem solver. I appreciate his attention to detail. I will continue to work with Ray in the future.

I contacted them and asked for an ESTIMATE. This was noted in two messages. When they went to the…read morehouse my daughter was there and they proceeded to clean the gutters without ever giving the estimate. They then told my daughter that she had to pay them immediately as the work had been done. Very unhappy with the way this was handled.

We got a recommendation from Home Advisor to check out this company as we totally needed some work…read moredone and help with our gutters back in July. David contacted us for a free estimate asking if we would want to call or text him for one. We sent over a text and received a fast response back looking for our address. I want to say, he came the next day to check it out when we weren't home, which was very convenient. He left a quote for us on an invoice in our mailbox and the price was just right! It was reasonably cheaper than a quote we had gotten elsewhere prior. Within the week, they came back to do the job and our garage hasn't flooded since (and there have been some very hard downpours to gauge it). Very pleased with the work and would highly recommend to anyone looking for gutter work.

Yalesville Construction put a new roof on my house. They were professional and courteous and…read moreprovided quality work at a great price.

We needed a new roof when a wind storm blew shingles off of our current roof. Sean, Alan and the…read moreteam worked quickly with our insurance company and got us a new roof for only our deductible out-of-pocket. The team was clean and courteous and got the entire job done in one day. This is not the first time we've used Yalesville, and will definitely not be the last! Highly recommend!