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VM Hair Salon

5.0 (1 review)
Closed • 9:00 am - 8:00 pm

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2 years ago

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I got chunky highlights and the staff delivered!!! It came out so good and was such a nice…read moreenvironment. 100% will be going there again

Came here 4/21/26 based on high ratings for a special occasion. I asked for a brunette base,…read morehighlights, and a haircut. After 5.5 hours and $350 + tip, my gray hairs in the front were still completely visible--the main reason I came in. When I brought it up, I was told I should have specifically asked for gray coverage, which should be part of a basic consultation or at minimum asking the client if this is something they want. I also had uneven, patchy highlights. I returned the next day for a fix, requested a different stylist, and was denied. They said the same person could fix it all they needed to do was tone it down a bit, and cover the greys The "correction" resulted in my hair being taken darker overall, with the highlights essentially gone. I paid for highlights and left with dark hair. They told me eventually it should lighten down but I'm not seeing any improvement it's still really dark. To make matters worse I also left with visible dye on my forehead something I wouldn't expect after paying this price at a salon. Very disappointing experience and not one I would recommend I honestly wanted to cry. I really would have expected a partial refund or a proper correction by a more experienced stylist.

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Nicole Frances Salon - Nicole Frances

Nicole Frances Salon

4.9(92 reviews)
3.7 km•Tarzana

Amazing. Great service. Best color I ever had. Nicole is a pro. I think I was oldest person in the…read moreplace but I still felt comfortable. She was polite and friendly. I will definitely come back again. Place was clean and person who washes hair was professional.

She offered me a full refund, but a refund doesn't bring back my hair, so I took her to small…read moreclaims court. I found out that not only is Nicole bad at hair, she's also a terrible person. Absolute and utter trash. She couldn't defend her work so she went with a character assassination without a speck of evidence to support her slanderous claims. She said there was nothing wrong with my hair... So what if I had to cut more than half of it off, a hundred dollars for a haircut NBD. In the next breath she told him, "If she was one of my clients with 4 million followers I'd be totally screwed. I'd be like here take my money." She said all the quiet parts out loud "she's just a waitress and a tarot card reader." Beauty School dropout... Go back to high school... Your lack of intelligence proceeds you. You gave yourself away. She didn't realize she was inadvertently agreeing my hair was ruined. It's so satisfying to let someone like Nicole talk and reveal themselves. She is just another; clout chasing, manipulative, shallow, disingenuous show-boater without honor, or ethics. The type that gives Angelenos a bad name. She speaks and writes like a seventh grader, but tries to act so sophisticated. She isn't fooling anyone. Since when are hair stylists in a class so far above waitresses? They aren't. Nicole went to beauty school and got a certificate after 1600 hours. I graduated from one of the most prestigious universities in our country, but I wouldn't look down my nose at Nicole because she could only go to a trade school that accepts anyone willing to pay. Nicole boasted she makes $350 an hour. Not every hour though for sure lol, because she was idle in a chair of an empty salon when I dropped off papers for her. Tons of "last minute cancellations" and open slots featured on her ig's stories too. You can expect a touch of this type of attitude from the very talented stylists in Beverly Hills. Nicole is neither talented or in Beverly Hills, and yet her ego barely fit in the court room. A legend in her own mind. Surely the result of too many participation trophies and parents who told her everything she did was wonderful! Her and her assistant literally lied to the judge and told him breakage only happens immediately. Everyone in the world knows over processed hair continues to break every time you wash, brush or style it. If you try out Nicole I highly recommend boosting your ig following, or having a career she admirers if you want her to avoid burning your hair off. Everyone else is just there to pay her bills and they have to take what they get. Your money is just whatever unless she can ride your coattails some other way. Also keep in mind her best effort is still seriously lacking. Her prettiest client Alyson who she tries to do well for is getting thinner and shorter as they go along, because Nicole doesn't know how to lighten hair without damaging it. Their making up the distance in extensions. Her methods are haphazard and half-assed. She doesn't know how to cut curtain bangs, or what color champagne blonde is. It's pretty sad. I feel sorry for her partner who appears to be a genuine person, even her buddy who brushed clumps of my hair out and lied for her, but most of all I feel sorry for her new business partner. She's far more talented, she doesn't need Nicole. They will all see in time. Nicole is never responsible for her actions, and she will always take shortcuts and advantage of others if she thinks it will benefit her.

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VM Hair Salon - hairstylists - Updated October 2026

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