ATTENTION: all my people looking for a first class colorist !!!!!! Katie Trammell is your GIRL. She…read moreis a wizard and has been doing my color for years. We've gone ash blonde, to strawberry, to beautiful rich reds, back to buttery blonde and back to red again and the end product is perfect every time. She also does a wonderful job of maintaining the integrity of my hair and making sure we keep it healthy in the process. She always takes the time to listen to me (very poorly) attempt to tell her what I want. Not being in the hair business myself, it's hard for me to explain my vision sometimes and somehow she still nails it. She's patient and thoughtful and really cares about her clients and it shows. I'm also a big fan of the salon in general - the owners are super nice and very humble which is rare to find in Dallas. The environment is relaxed and everyone is friendly and welcoming and the clients seem to be very loyal/long term and it's no wonder why. Come see Katie - you won't regret it I promise!!

After a few really bad haircut experiences that left me stuck with the same unflattering style for…read morenearly three years, I was extremely nervous to try someone new. I had finally grown my hair out and wanted soft layers again, but I just couldn't find a stylist in Dallas who understood what I was looking for -- until I found Christina at Pin Salon. A friend recommended the salon, and from the moment I met Christina, I felt at ease. She took the time to look at photos, talk through my concerns, and explain exactly how she could bring movement and shape back into my hair without risking another disaster. Her patience and attention to detail were incredibly reassuring. I walked in for a consultation... and walked out with the best haircut I've had in over three years! My hair finally looks like me again -- soft, fresh, and perfectly layered. I've already received so many compliments on how great my hair looks. If you've been traumatized by bad cuts or are simply looking for someone truly skilled with layers, Christina is the one. I couldn't be happier!

The salon itself is beautiful , staff is always friendly and all the stylists I've seen do amazing…read morework!

Alex is wonderful! It's always such a pleasure to see her. She really listens and somehow manages…read moreto bring my vision to life every time. I absolutely love the way my hair turned out, and I always leave feeling refreshed and confident. Not only is she incredibly talented, but she also makes every appointment enjoyable. I can't recommend Alex enough!

Hunter was amazing. I received exactly the haircut I wanted. I've been to her 3x and in all…read morecases the cut was perfect to me. Shop is nice. High end and professional all the way. It's a pleasure to do business there. It's not cheap. My short hair was $100. I'm on limited income and work hard to put money away so I can get this hair cut every 3 months. But honestly, it's worth every penny to be able to look in the mirror and feel happy at my appearance. I will never go anyplace else if I can help it.

This salon saved my scalp! I have very fine hair (which I'm usually self conscious of) and my…read morehighlights had dried my hair to a crisp. I wanted a curly cut that would give more life to my hair and restore my darker color. Jenna did an amazing job cutting my hair and explaining how to take care of my curls. Elizabeth did an incredible job getting me back to my darker roots. Everyone was so nice and friendly as well. The affordable pricing was a big plus as well. I will definitely be coming back!

My go to neighborhood salon! Love the team and the vibe and the ambiance!…read moreownership is wonderful and stylists are awesome! Makes me happy to come here and feel like a million bucks when I leave!

I booked at this salon after Ulta canceled my blowout last minute, so I decided to give this place…read morea chance. I honestly really regret it, especially considering I paid around $60+ after tax. This was easily one of the worst experiences I've had at a hair salon, and it was absolutely not worth the price. The bad experience honestly started at the front desk. The girl working up front was not welcoming whatsoever and came across like she had an attitude and genuinely did not want to be there. For me, the front desk is one of the most important parts of a salon because that person is literally the first impression a customer gets when they walk in. If I'm paying money for a service, I expect good customer service. I don't expect to walk in and immediately feel like my presence is an inconvenience. Having that be the first interaction already felt unprofessional and set the tone for the rest of the experience. Then the younger girl with glasses who did my hair was just as unwelcoming. She barely spoke to me, never introduced herself, never asked how I was doing, and made almost no conversation throughout the appointment. I don't even remember her name because there was basically no introduction or interaction. I explained that I wanted a blowout with loose, Hollywood-style curls and volume. What I ended up with initially looked like my hair had simply been blow-dried and not properly styled or brushed out. I was genuinely so disappointed. I was getting my hair done specifically for an event that night, and I could have gotten better results at home using my own rollers. The entire reason I pay to have my hair professionally styled is because I expect the result to be BETTER than what I can do myself. Another thing I really disliked was how it felt like every tiny additional request suddenly became a major extra charge. I understand charging extra for an actual elaborate updo, braids, or something that requires significant additional work. But something as simple as putting the hair half-up can apparently turn into an "updo" charge that adds a significant amount to the service. It felt excessive, especially when the original blowout itself wasn't giving me the results I requested. Thankfully, another stylist named Jessica stepped in to help. She was extremely nice and actually tried to fix the situation. Since the brush styling wasn't giving the desired result, she curled my hair and suggested pinning the curls so they could set until later that evening. I appreciated her effort and followed her instructions exactly. I literally went to a restaurant and spent hours out in public with my entire head pinned because I wanted to give the style the best possible chance to set before my event, which wasn't until around 10-11 PM. When I finally took the pins out, my hair did look pretty, but it still wasn't what I originally asked for. It didn't have the volume or overall look I had expected based on what was explained to me, so after everything, I was still disappointed. Jessica did mention that I should come back and that I would be a good model for long layers. I specifically explained that maintaining my length is extremely important to me because it has taken me YEARS to grow my hair this long. I said I might be interested as long as my length stayed where it was. Later, she mentioned taking about two inches off. That immediately confirmed for me that I would not be coming back for a haircut either. If I specifically say I do not want to lose my length, suggesting taking two inches off is exactly the kind of thing that makes me nervous about trusting someone with my hair. Overall, I'm glad Jessica stepped in because she was kind and genuinely tried to help, but the overall experience was disappointing, overpriced, and not something I would repeat. Customer service matters, especially when you're paying salon prices, and I shouldn't feel unwelcome from the second I walk through the door. Between the attitude at the front desk, the lack of customer service from my original stylist, the disappointing initial result, the additional charges for seemingly minor styling requests, and feeling like what I was asking for wasn't really being listened to, I definitely will not be returning.

Wow! Luz cut my hair this week, her questions were thorough, her suggestions amazing. She…read morecompletely understood what I wanted and executed it! I got a butterfly cut that works with my wavy, and straight style hair. Price was very fair, cut included deep conditioning and style (other places I've hate it don't include it) the vibes are great, the shop is cute and they have teas and complimentary drinks. Love love love

What an interesting piece of Dallas. The vibes are immaculate. The girls love to be loud and laugh…read morelike no else is around. I'm shy and quiet but I was so taken with the atmosphere. It makes me want to be like those girls! Destiny was great and she listened to me. I love my hair. I love this shop. It was like going through a speak easy. It felt lived in, loved in, and just enchanting. Girls of all colors being colorful.

I recently moved to Dallas and this was my first experience getting my hair done here. The salon…read moreoverall is ok. They have complimentary wine, which is a plus, and there's a parking garage nearby. The downside is that the salon smells heavily of bleach and hairspray. I had my hair done by Bria. She was very nice and gave me a nice blowout after my cut and balyage. The balyage placement was great, but she over processed my hair. My hair is naturally light so it does not need aggressive lightening. She put me under the heat lamp to help speed up the process and did not use Olaplex to help protect my hair. After I washed and tried to style my own hair at home, I realized how fragile several sections were. In retrospect, I should have asked if they use Olaplex before I made the appointment. I do know that it slows down the lightening process, and it seemed like she was more concerned with my hair processing as quickly as possible instead of keeping it healthy. I really wanted to find someone I could trust for my cut and color in the Dallas area, but, unfortunately, this isn't it.

! I w she didn't have the courtesy or professionalism I feel that a salon owner should show! Would…read morenot recommend using this salon.

I have been serviced by Leslie she's in training and let me tell you Connor and Erin are brilliant…read moreteachers guiding every step of the way! Erin was by her side when she cut my hair and Connor when I had to get my hair dyed! They make sure you to ask the right questions to guarantee excellent results!

Leslie and Erin teamed up to give me a new cut and did exactly what I asked for. How often does…read morethat happen?! I loved it there. And the conditioner they used was over the top. I went back and bought some. Had to have it! Best I ever had on my hair! They are the best!

I've gone back and forth debating on whether or not to write a review and decided that the quality…read moreof service I was provided with is just not ok at all. I switched over to Arthur from my regular hairdresser because his prices were high and Arthur's were more affordable. I discussed lightening my overall color with Arthur. I think it's worth noting that during our consultation, I majorly stressed that the main thing I wanted was to keep all of my length and I did not want to compromise my length in any way. I am a licensed cosmetologist myself so while I realize there is a risk taken when lightening hair, I know it can be done safely to maintain hair health. We discussed doing a light "dusting" to the existing layers that I had to get rid of any split ends. A dusting is cutting the most minimal amount of hair possible-less than an inch of hair. When I got home and was able to see what my hair actually looked like color and cut wise- I was sick to my stomach. Roots dark- mid shaft a yellow color and ends a light brown. My hair was compromised. I would've appreciated a toner that evened out the color more. Now this is all bad but I was not prepared for the cut I received. Over 4 inches was cut from the left side of my head while the right side was left significantly longer. I hate to be blunt- but this was the worst haircut I have ever received in my life. I let Arthur know and he immediately offered to fix it and comp the cut. I was sick to my stomach upset about the excessive length he had to cut off to make it "even." The layering he cut was some of the worst I've seen. Rounded layers were extremely choppy and very uneven. Arthur's attempt to fix my cut failed for a second time as I left the salon with uneven hair again. Needless to say, I didn't trust Arthur further lightening my hair since he couldn't even do a simple trim on it. The first picture with dark hair is before Arthur. The second is Arthur's "fixed" cut. The third and the fourth photo are Arthur's initial cut he did showing the poor layering and unevenness. Hugely disappointed and I will not be returning.

Well I am a one woman show that desperately needs someone to do my routes but also don't have a car…read moreand need to place very close to the post office . I called this place twice to ask them how much they charge for roots and both times they hung up on me .