The office employee's are really nice We moved to GALA AT…read moreMELISSA 2 months ago and the residents are so sweet and welcoming grounds are well kept everyone we came we have came across are always smiling and they introduce themselves to you make feel like you're important I have never been in a community that's so peaceful and were people are happy to see you.

The entire place is a mess. In the entire time that the apartments have been open we've never had…read moremore than a month at a time where the pool was open. The gates haven't been closed in months at this point. Originally we were to get covered parking and we never got it. The first 3+ years the fitness center was only open during business hours (mon -fri) and those hours change as much as management and the office staff does. Rent increases but nothing gets better. Many units have mold, the weed smoke is atrocious. The parking is horrible. The maintenance has an attitude when heaven forbid there be an after hours emergency of water leaking from a unit. Pest control is supposed to come, it's non-existent. We are now being charged for filters, drip pans, light bulbs, etc. Many units have unverified adults living there that aren't on the lease and the office doesn't seem to care. Dog owners let their dogs poop anywhere and many let their dogs go without leashes. Pool was to be opened in June this year after repairs and have no pool at all last year and its still not open at the end of July. There are supposed to be weekly resident events/activities and we do good to get a sheet of paper with a couple notes on it once every couple of months as the only communication from the office. Go elsewhere, even if rent here is cheaper... you will regret it.

Jacqueline & Tim were accommodating, flexible, and informative throughout each and every tour,…read moreconversation, and application question. While the location & building are lovely, having both as the 'go-to' organizers of operations was vital in my decision to move from CA to this location. Both were helpful and kind... but not because it was their job, but instead, you could tell it was simply their true character. Both deserve raises, promotions, and kudos from management. And I say that as a future tenant who submitted their application today.

Excellent place to live. Property management is amazing and quick to respond to all your needs…read more Maintenance is on it! Very family friendly and convenient place to live. They always have a fun event happening in the community. Definitely recommend this as a wonderful place to call home.

If you're looking for senior living, keep looking. Children…read morelive on the property. Management does nothing about it.. 55+ is misleading.

Not a good place to live for the elderly, it is not just senior living, children live on the…read moreproperty but the staff won't tell you this

The staff is friendly! Great atmosphere! Beautiful place…read moreand highly recommend living here!

If you want to live somewhere where they lie about the amenities and can never seem to keep the…read morepool clean, fix dangerous holes in the dog park or have any consistency to prices, regulations, communication, no security and overall chaos, the Grand at Anna is your spot.

Thanks to Von for helping my mom get her appt reserved. Easy process and Von is such an amazing…read moreemployee. Kinstead is lucky to have her.

Kinstead is still a decent apartment complex as far as the condition and amenities are concerned…read morebut they've had a lot of staff turnover. Seems like they're failing or going under. The new Property Manager is rude, too busy to help and gets aggressive and threatening when you ask questions. Acting as a bully who forgets we are customers of TI Communities who pay for the priliege of a leased apartment. In return for the payment of the lease, TI Communities implies they'll provide the professional and courteous service one would expect from a respectable business. Other tenants have said the same thing and brought it up but it seems they want her kind of leadership and how she treats the tenants. And before some of the previous staff left when TI Communities came in, they said they were leaving because TI Communities was going to turn the complex into a ghetto. I would like to suggest the Property Manager take greater care and consideration in regards to how she speaks to people and especially people that she doesn't know. Not only to represent what professional standards she may have but also to better represent the business objectives and reputation of TI Communities would like to have in the Dallas Metro-plex area. I don't understand what makes her think it would be OK for anyone to speak to or treat people the way she does, either solely reprenting herself or as a representative of TI Communities.

5 stars because my fiancé proposed here but really it's a beautiful place! Peaceful but some days…read moreare really busy with people trying to get photo shouts for prom, quinces, engagements(like us) but it's understandable because again, it's really pretty. Free to get in and they have a few restaurants in there which are decent. Overall it's good vibes.

Beautiful for taking pictures!! Whether for just cause photos or for prom, it's so beautiful!! Love…read morelove love and will be coming back!

Honestly, I loved this apartment. I moved my stuff in during Aug. 2023 and stayed until last month…read more(03/2026). I recently moved because I got married and needed more space for my wife and our dog. Aside from that, this place was everything my wife and I needed and more. There are a few people who truly made this apartment feel like home: Guy Kohavi - Great Maintenance Assistant with amazing communication and an awesome attitude. He was always a pleasure to talk to and work with when finding solutions to normal wear and tear issues. Britnee Scott - Assistant Property Manager with a really positive attitude who was easy to work with. She made living there seamless. Lisa Smith - A very kind front desk representative who always did her absolute best to answer any question I had. If she didn't have the answer immediately, she would do whatever she could to get me one as soon as possible. Thank you so much to the Watterscape team for everything you did to turn our apartment into a home. I truly appreciate it.

Hello everyone, I'm gonna make this one short. First off, this business is terrible and the…read moremanagement company that runs this place in conjunction with the managers are just freakin terrible. They treat you like you're an idiot and never communicate with you or the other residents about anything. The big thing for me, as my wife works from home and I'm an online gamer is the internet. It is god awful. On and off all times of the day and it just goes down randomly. Takes like a minimum of 4-6 days to come back online, but they assure us we get "white glove" service. Biggest lie out there. Couple more things: Dog poop is everywhere outside so watch were you step. Also, the apartment reeks of weed. Look, for as much as you will be paying, just go somewhere else.

They're ready to help. Very resourceful but just be honest to them about what your looking forread more

Andrew Mancuso helped me and my partner find a place in a little under a week for an off the charts…read morefantastic discount! While I hope I won't be in the market again soon, if I am, I will be in good hands with THE Mr. Man!

Once again, a new technology to expose your private information being deployed. Management lacks…read moregood long term decision making on its business partners exposing all residents bank accounts and personal information to technology risks through multiple partners being changed for short term reasons (costs - new vendor with perks). What a joke!

The reason I am giving this review is b/c I felt unfairly treated b/c of other people's fraud…read more Initially I was excited about moving here but after going the process of Screening I feel like I was being told to pay extra b/c they think I sent a fake letter from a collection agency showing I paid in full when in fact that letter came DIRECTLY from them. I took money out of my 401k to pay this so I could get approved for an apartment & I dont appreciate being treated like a criminal. They wanted me to sign a lease & pay double the deposit. Why would I sign a lease & haven't laid my eyes on the apartment yet? Wow. I just decided to move on. Not a great 1st impression. On a positive note, the apartments look nice. I had a locator view it for me. Good luck to you all. If you have a balance from a previous apartment that still shows on your credit, dont apply until its removed. You WILL get denied. Even though you paid it recently.