Vivo Gardens is 10 minutes from my home and I pass by all the time. I have stopped in a few times and always think they have a great selection of plants that look very healthy. I went to look for plants to replace what I had in 3 large planters on my terrace. I found what I liked and wanted the experts at Vivo Gardens to remove the existing plants and repot the new plants. They seemed very happy to accommodate this and I explained that my building required a COI in order to make the delivery. There was a little issue about getting the COI when they said I would receive it. Plus, I came to realize that communication was an issue- I do not speak Spanish and there is very little English spoken there. We all got very frustrated and I eventually asked to cancel the order and return my money- which they did. Then, they reached out again and I decided to give this another chance. I started using a translation app, which is inconvenient, but I wanted to make sure we totally understood each other. I guess all is well that ends well. The plants were delivered as scheduled and I love them. They look great on my terrace and the delivery went well. read more