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    Security system installation

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    Ask the Community - Vivint

    Strauss: Powered by SEi - Strauss is Celebrating it's 90th Birthday in 2017! Serving Iowa for 90 Years!

    Strauss: Powered by SEi

    (3 reviews)

    I needed a 50-year old dial combination safe opened. After calling a few places that advertised…read moresafe cracking, I finally found Strauss/SEI and they said they could do the job. A few days after dropping off the safe, the gentleman I was working with, Dan, said he had tracked down the company that bought out the original manufacturer, and they could get me the combination if I jumped through a few minor hoops and sent them a form (and some cash!). I got the combination a few days later and went to Strauss to try it out. At least 4 of us tried to get it open, to no avail, but it was great that Dan hunted down this option and offered it up. So, we had to go back to the safe-cracking route. It took a few days for the technician to get to my safe and another one, but he was able to get it open. They don't open the door, just get the lock to release the mechanism and have you come in to get it. I picked up the safe and got my items out. Dan was even nice enough to help me with disposal options for the now unusable safe. Pricing was very reasonable, and service was excellent. Highly recommended!

    I called because I needed help getting into my locked vehicle. The person I spoke with it said…read morewould be 30-45 munites. I did not hear back and called again after and hour and a half of waiting And the new person I spoke with had no idea about the status of the technician Sent to help me. I went ahead and called a different company And finally heard back from Strauss 2 and half hours after the initial call

    Vivint - securitysystems - Updated May 2026

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