Starlink installation Request…read more Very Highly recommended Knowledgable, Professional, Very Respectful Couldn't ask for better!!

David is a professional. He explained everything well and answered my questions. He arrived on…read moretime, and installed my system easily and quickly. I feel certain he will respond to any needs I may have in the future. His fee included everything, no surprises. I highly recommend David!

This company is awesome and Sonny is by far the best salesman I've ever dealt with. There is no…read morepressure at all! He explained the system and the benefits and let me decide what I wanted and then he provided superior customer service! I highly recommend Vector security for your home protection needs as the system itself is superb! Sonny was phenomenal with his knowledge and provided me with the recommendations for my home and my situation. Thanks again Sonny and I appreciate your honesty and your NO pressure sales! Kevin and Elaine

I've used Armor Security for several years and have always received fast, highly professional…read moreservice, even late at night when I needed help with configuring my key panel after a power surge. I strongly recommend Armor for all of your business or home security needs, and their prices are very reasonable for the system that you get when compared with national companies that give the bare minimum systems for the price I see advertised on television all the time. I really like the fact that Armor provided a standard system that covered more areas of my home for less money.

Good service overall. I had a broke key and they fixed it in like 10 mins working well everything…read moreis good. customer service was excellent.

We had an issue with two doors that needed new hinges and adjusting. Isaac Worsley was the…read moretechnician. He was punctual, courteous, and knowledge. He was able to get both door hinges installed and the doors rehung in a timely manner.

I know we all have had bad experiences with Xfinity. Once they Comcast/Xfinity got to the top they…read morescrewed things up, but I wanted to add a little bit of hope. Please read. Title: Outstanding Service from Xfinity Corporate and James the Technician I recently had the pleasure of interacting with Ms. Jazmine J from Corporate, and James, a technician who visited my father-in-law's house. Let me start by saying that my previous experiences with Xfinity were less than stellar--poor customer service, long wait times, and unfulfilled promises left me frustrated. However, things have taken a positive turn since Corporate got involved. Let's start with the positives... PROMPT RESOLUTION. After reaching out to Xfinity Corporate with my concerns, I received a swift response. They valued my business and ensured that my issues were resolved promptly. They restored service after there was a mix up with the equipment and things were not working correctly. Jame's visited my father-in-law on 7/25/24 and got everything functioning properly. Kudos to James for his efficiency and expertise and making my 83 year old father-in-law feel important. The next best thing is that there were no charges as promised for the visit. This commitment to customer satisfaction is commendable. I think as a customer and the concerns that I have for all of us just when we try to call in for help. Xfinity has a few areas for improvement if they want to improve from thier ratings online. The frontline customer service needs much improvement. While Corporate stepped in admirable, there's still room for improvement at the frontline customer service level. The issues I faced intially should be addressed to prevent similar frustrations for other customers, but from what I read on social media it appears that we all are fedup with the terrible wait times, calls dropped, poor communication, and promises broken. As clear communication is essential Xfinity should ensure that promises made during the interactions are consistently upheld. Overall, my recent experience with Ms. Jazmine J with Corporate was refreshing and pure pleasure for once. She is very professional and treated me with respect. When things could not be fixed over the phone she quickly found us a technician that came out the same day. The tecnichian's name is James and he went above and beyond to help my father-in-law. I am happy to report that his landline, internet, and tv are all working properly now. I truly appreciate their efforts in resolving my little issue and concerns swiftly. However my little issue is just a drop in the bucket compared to the other complaints that I have read about. Xfinity should read this and continue working on enhancing customer service accross the board. Thank you, Jazmine J., for your assistance. If anyone needs help, I recommend reaching out to Xfinity Corporate for efficient resolution. Brian Kalafatich

I've been charged 40 dollars a month since 2020 for a landline that I've never had. Not that you'd…read moresee that on a bill statement; it was an Xfinity employee that found the error. Spent 4.5 hours with a wonderful Xfinity rep to change my plan only to have an outsourced sales rep screw it all up. That was three weeks ago and STILL no resolution and now no response at all.

First, he answered! Jeff was very helpful and quick in getting me what I needed. He was friendly…read moreand knowledgeable.

I had a great experience with Virginia Court Services in Roanoke County for serving legal…read moredocuments. I found their level of professionalism to be higher quality than I am typically used to encountering due to the fact that they are private investigators as well. They were able to serve an evasive respondent on a case within the promised timeframe. Overall, I found their services to be of great value since I only had to hire one company to complete the service of the legal documents from finish to start. Thank you, Jeff and team.

I had a gentleman show up to my door because I previously had services with SFI and wanted to know…read moreif I wanted to return as they were now trinity solutions. I agreed and paid for the equipment upgrade however they didn't have the panel for upstairs and said they would order it and get back, that was over a year ago. Since they I have called and left multiple messages and can't seem to get any clear answers about the equipment or my account as my previous security system is billing me. I finally get an app after over a year and then no one shows up and the main number is down. After some investigation I find the owners number who say the phones are down, he is on vacation, the tech was in an accident and someone will reach out. However I was told the appointment was with him due to the mishandling of my account and again no one told me the appt was canceled so I arranged my work schedule. Overall the communication and customer service has been non existent over the last year

From the owner: At Trinity Security we offer security solutions for homes and businesses across Southwest and…read moreCentral Virginia. We offer a no-obligation security assessment that could one day save your life. Call our team to set up a free consultation today to customize a security system that's just right for your home or business.