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Security system installation

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5 years ago

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6 years ago

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7 years ago

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10 years ago

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8 years ago

I don't purchase from door to door sales people. You should consider another marketing method to gain my business.

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Ask the Community - Vivint

Review Highlights - Vivint

When we had the alarm system installed, all the personnel involved were highly professional and assisted us in anyway the could.

Mentioned in 2 reviews

Read more highlights

Peak Audio Video

Peak Audio Video

(4 reviews)

So our history goes way back to when we first bought our smart home in December 2017. We were…read morereferred to him by our builder that told us this who you call to setup your smart house (ipad, interface with WiFi, lighting and security interfaces etc.) so to be clear, we write his company a check for our alarm service and he troubleshoots issues with the smart house apps interfacing with our phones or the internet etc. So we called to get him out to setup the alarm and that took longer than it should have. We also ordered some More smart lights and smart speakers for the house and those installs took forever. Then after that was done we realized that the security camera component just shows real time camera feed, it doesn't record or allow you to go back and review any footage. So we called him (several times) and when he finally called back he said we needed to buy a special dvr to record footage instead of just view it. He gave us a quote for $645 for what was called the legrand nvr, said we wouldn't be able to record footage without it. Being concerned about our safety, we decided to purchase this external camera recording system. He sent an employee out to set it up, who did so and just left my husband instructions on how to access it. That was in April 2019 (I just paid my annual security alarm check to peak Audo visual one month before in March). After four months of trying the lengthy instructions and leaving no less than 5 voicemails with peak Audio visual- I decided to reach out to the builder and ask who they now recommend. They had nothing good To say about peak audio visual and that because of that they switched companies for their smart home interface installs. They recommended me to another local electric company in town, who came out right away. They were not able to access the system at all and said that the system was actually extremely antiquated and the company (legrand) no longer makes or supports this product. They gave me a 700$ quote to replace this non-functioning system so I just put it off for a while. Then March 2020 rolls around and it times for my annual alarm check to be paid and I get a statement for it from peak audio cisSo I call and leave a message stating that I won't pay my check until someone comes to fix my equipment- I get a call back right away from the owner Stefan. He comes out next week and basically just nonchalantly says that he can't get the legrand system to work and that he doesn't know why but he's going to have to come back a separate day with - legrand rep. That was April- he never came back or called back. I left him multiple messages asking him to take back his equipment and refund me and make this right. He just straight ghosted me. Not a good business man or person. Don't ever use this company for any of Your service needs.

We bought a home that they installed the audio, and security system in. So we had them take…read moreeverything over and use them as our primary provider including monthly service for our system. After a few years some stuff went bad or just didn't function properly. We called them, a tech came out and looked at the system and told us we needed a new doorbell, and a new Nuvo board. The tech took the Nuvo board and asked to have the owner schedule the return for the install of the new doorbell, and Nuvo. After 3 months of multiple calls and messages we have received no calls back or info on anyone to fix our system. We still can not use our intercom system due to the way the tech left it from his original appointment in Dec of 2020.

Black Forest Home Security Systems - Dave has been an instructor and trained students how to install Burglar and Fire Alarms

Black Forest Home Security Systems

(1 review)

Dave Easley, with Black Forest Home Security Systems (BFHSS), has worked with us for over 25 years…read moreon three different homes.  He has installed/maintained various systems in these homes, including Burglar Alarms, Fire Alarms, Water Leak alarms, Twin Motor Central Vacuums, Security Cameras, phone, satellite and TV wiring, and Home Music Systems.  We really enjoy these additions to our home and enjoy the comfort and security they offer - especially these days!  Dave Easley is awesome in attending to our needs.  His extensive knowledge helps to bring us the highest quality and most secure systems and if he doesn't know an answer, he will research and find it.  It is a pleasant surprise to find someone like this in business that you can really trust!  I strongly recommend Black Forest Home Security Systems!

From the owner: Family Owned Since 1977: We install & service Twin Motor Central Vacuums for Superior High Altitude…read moreCleaning, Custom Designed Security Systems, EXSDI Security Cameras Engineered in the USA not cheap, easily hacked IP Cameras, Whole Home Music, Home Theater, Other Low Voltage Systems as well as Carpet Spot Removers & Cleaning Supplies. All work is performed by the owner/founder Dave. Personal service is the only kind of service we provide. You know exactly who will be in your home. It will only be Dave. We enjoy what we do and are very good at what we do. We enjoy the clients we work with. Craftsmanship, Quality and Personal Service always cost more up front but pay you back in the long run with superior performance, ease of use, reliability and long life with minimal maintenance. As someone told us, "When you buy quality, you only cry once". We will not be the low bidder. If you are looking for Personal Service and Quality and realize those cost more, we may be a good fit. Because Dave does all the work himself, we can only do work for one client at a time. Taking care of existing clients is a priority. The wait will be worth it. We are members of the Electronic Security Association; Colorado Burglar and Fire Alarm Association; National Fire Protection Association; Vacuum Dealer Trade Association and the Custom Electronic Design and Installation Association. Visit our website for much more information and photos. We are happy to help Do-It-Yourself Central Vacuum Installs.

Vivint - securitysystems - Updated May 2026

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