Word of advice to anyone thinking about Vivint. We were talked into a total household system about…read morefour years ago. Everything worked fine for a bit. Now thermostats are offline glass breakage died none of the door locks work. Had some hot shot young sales people stop by months ago promising to get a tech out to get us fixed and absolutely no response. Have called multiple times to schedule a tech and have received absolutely run around from barely speaking English client support. I just pulled the control panel off the wall and killed the system . Tired of the equipment failure alarms and TOTAL lack of customer service. Will be removing all Vivint door locks and thermostats this week. Think long and hard before they sell you anything!!

RUN AWAY IF A SALES REP KNOCKS YOUR DOOR!!!!!!!…read more I was approached by a very pleasant Rrep from Vivint/Fortiva( their finance company Vivint uses) and was approved for ALL the equipment I wanted. They surprised me with same day service with 2 pieces of equipment being shipped in a few days. Installation went smoothly, installer was nice. The extra equipment arrived in timely manner. BUT 2 MONTHS LATER: I receive a past due bill for close to 1000 dollars. I was on autopay. So no late payments here. I called. It was for the amount OVER what Fortiva said my acct was allowed. AT NO TIME DID THE REP SAY THERE WOULD BE EXTRA CHARGES. AND WHY SEND ME ANYMORE EQUIPMENT IF SO???? This was supposed to be simple and now am told pay 3 times the original amount for 6 months or no service. I ask the rep at Vivint to check if the company would lower it and for a longer period, Julio ( sp) said he would call me, i waited a monthbtalked to a diff rep and she left a msg for him to call. NO CALLBACK. This when I receive a letter from a collection agency for almost double the owed amount. So now vivint wants me to pay a reactivation fee of over 600 dollars, and said the collection agency would be withdrawn. It is funny that my last statement had available credit from Fortiva, yet that balance wasnt never applied to it yet I was invited to buy something with my available credit...... So my advice, If you want Vivint: DON'T ALLOW THEM TO INSTALL UNTIL YOU HAVE CONFIRMATION ON THE CREDIT. AND dont fall for the " we are working in the neighborhood reason". I FEEL SO USED AND IN A SENSE, VIOLATED..... ( excuse any misspelling as my phone or Yelp, wont allow me to use my cursor to correct anything, Yelp? Is it you or my phone? Please answer that for me please. Thank you) Oh the equipment that was sent to me was never installed, I offered to send it back to lower the amount and Vivint REFUSED. Flat out said no. Now does that sound customer friendly????? SO NOW BECAUSE OF A SLICK TALKING SALES REP I NOT ONLY HAVE A SECURITY SYSTEM THAT WORKS BUT NO MONITORING SERVICE, I AM GOING TO HAVE A VIVINT AND/OR FORTIVA FORCED COLLECTIONS MARK ON MY CREDIT SCORE. I did just read an article where Vivint lost a 20 mol class action lawsuit for similar techniques. Just search it on Google.

Do NOT use Vivint for your security needs! i have been paying $53/month for two years for equipment…read morethat is in a box after moving to a location where I could not drill holes. The technician misrepresented the terms of the contract, so while they are protected it is criminal to pay over $1000 for equipment and 3 years of service while only benefitting from ONE year of service. There are too many other options for your security needs!

Annoying, persistent door to door sales. They rang my doorbell 3x Wednesday, 3x Thursday, and 2x…read moreFriday. They even ring it super late at night. See attached photo with time stamps of 9:00pm. So unbelievably aggravating and unprofessional. I have two dogs and this is driving me crazy. The 3rd time I answered the door I told them I wasn't interested. Idc if this is a good product or not this late at night door to door sales is so unprofessional.

Entered our neighborhood which is clearly marked as "no soliciting". Also, illegally entered my…read moreclearly marked property and rang my doorbell, clearly ignoring the "no soliciting" sign and was reluctant to leave. I had to advise the individual that I would contact the police if he didn't leave my property.

This place keeps deleting my reviews. They have awful door to door salesmen that ring your doorbell…read moreat 9:00 at night. Screenshot attached for timestamps. Please try to delete this review again I dare you. Awful company and awful salesmen. This guy got up to 3 TIMES A DAY ringing my doorbell.

I was disappointed when I first had my security system installed. I felt I was misled when…read morepurchasing it. I received a call today from the customer advocate team. I once again voiced my concerns and disappointment almost one month later. Thank you Fernando Llados Jr for finally hearing me and for making me feel like a valuable new customer and resolving my issues and concerns. I was ready to cancel and suffer the consequences before he called me. So I rescind my first review and will give 4 stars.

ADT is one of the worse companies I have ever done business with. I have had to have them come out…read moreon two occasions and got terrible business both times. First with the service department when calling in then with the service man. The second time I asked them to come out and fix my service since neither the front or back door alarm was working and the key pad wasn't even working. They expected me to work on it while they walked me through it. I explained that I am seventy years old and had no desire to try to be the service man. I wanted someone to come out and fix the problem. I spend a lot of money for the last two years for the service. They were supposed to set me up for service and was told it would cost $59. They said it would be on Saturday. Saturday I got a phone call saying they were going to walk me through fixing it myself. I again explained I wanted a service man to come out and fix the problem. I was scheduled for Tuesday. The man came out and worked on the back door and then told me the problem was fixed and started to leave. I caught him in the driveway and had to get him to come back in because the front door still didn't work. He fixed it. Then I got a bill for $190 for the service call. Not the$59 I had originally been told. I have turned them in to the Better Business Bureau for their terrible service.

So earlier this month I had an eroneous charge from Unlimited Security. I promptly reached out to…read moreLinda, who put me in contact with her book keeper who got straight to work on resolving it. I am so grateful for the great local service I get from Unlimited Security, and while it too just over a week to get things sorted out, everything was fixed and put back in it's place in a timely manner due to the tireless efforts their bookeeper. I have no plans or reason to take my busienss elsewhere because the service provided by Unlimited Security at all levels is excellent and the standard by which I hold all other service providers I deal with to.

Unlimited security provided great, timely service and installation. I feel confident that if and…read morewhen we ever need any service from them they will be right there to help!

Excellent and professional service. Able to come on short notice and did a super job! Highly…read morerecommend!!

I am so glad I found John Blair and Blair Garage Door. I had two openers installed recently and a…read moreservice call on an issue with another garage door and John's service and professionalism far exceeded my expectations. Timely, punctual,responsive, knowledgable and reasonably priced are just a few of the words I would use to describe my experiences with John. At a time when it is hard to find someone who takes pride in their service and interacts well with their clients this experience was a breath of fresh air. I would highly recommend Blair Garage Door.

I highly recommend James Barnes and his crew. I have known him since 2015 when he installed my…read moreelectric panel. He recently sent two of his team out for an urgent repair even though he was in the middle of another job. He and his team are personable and very competent and it is with pleasure that I offer the highest recommendation possible.

Excellent prompt service! James and crew arrived shortly after our early morning call to fix a…read morepotentially dangerous situation with our homes electrical system. Highly recommend this company.