Buyer beware if you purchase a tanning package from Vivid Tan: If for some reason the location where you bought the package is closed for good at some point in the future, you WILL NOT receive a refund for your purchase, even if you never used one visit. Case in point... Last November, I purchased a tanning package for 2017 at the Berberich Drive location in Florence, KY... a decision I whole-heartedly regret had I known what would happen. When I arrived at said location on December 30, 2016, I saw everything being broken down and packed up because that location was closing for good due to unforeseen circumstances. I asked for a refund of my purchase right then, before the year 2017 even started, but didn't receive it. Today I was told that I am being denied a refund on a tanning package that I have never once used this year and will never be able to use because the location where I bought it, the only location that was convenient for me, has since been closed. I am enraged beyond words. So I just want to give anyone reading this fair warning but one thing is for certain, Vivid Tan has lost my business forever! read more