Beautiful arrangement to congratulate my daughter and her fiancée. Same day delivery and the…read morearrangement was more beautiful than the photo.

Very poor delivery and communication. Flowers for our anniversary were not delivered. I contacted,…read moreand spoke to Cathy 3 times to confirm the order (4:30, 5:00, and 5:30pm) and delivery status, each time being assured that it's on it way, it'll be there any moment. Last two times Cathy spoke to the driver to confirm and called me back - again it'll be there any moment. Finally, as we're leaving for our reservation at 6pm it's determined that the driver forgot the order and it'll be another 15 minutes. I cancelled the order. Luckily, my wife was less upset than I was. I assume you need to pay for "timed delivery" if you want good service. Yes, Cathy apologized and offered to redeliver at no cost on Monday but the anniversary was over. Too little to late.

MAKE THE NEW LEAF YOUR "FIRST CHOICE" FOR FLOWERS!!!…read more ... is what's requested in "About Our Company" -- and I must emphatically agree! They DO, as also stated, "go the extra mile to make your floral gift perfect." Shopping online from Maine, theirs was the 5th or 6th on-the-ground real, in-town (vs. online) floral shop I researched, following discovering them here, thanks to Yelp. Nobody offered what was shown on the typical FTD or Teleflora, it seemed. Only, I needed something special for my friend, who'd suddenly lost her husband. Arrangements offered by others weren't right for my artistic friend's elegantly designed and furnished home and tastes, nor the expression I'd hoped to achieve. THE NEW LEAF's, however, were phenomenal. I was blown away! Never had I seen such beautifully designed arrangements -- indeed, "beautiful floral designs" -- which is why I chose them. I selected "Soft Serenity" for the balanced trio of greens, lilac and whites, and balanced artful composition, too -- only to be sad seeing what'd arrived had substituted some yellow and other flowers. Uh-oh... Calling Dina with my disappointment, however, I was kindly offered either a refund or to send again. We worked closely to ensure that softly serene design I sought for comfort was replicated as closely as one can... I'm so glad I did! My friend was just over the moon with superlatives! While the first was nice, the second was absolutely Wonderful, she'd said. And just now on the phone she shared how the arrangement was simply Magnificent. "Wonderful" and "Magnificent" are pretty exceptional descriptors of their designs... All-in-all, a terrific value and experience. I've saved Dina's number for the next time I need something special for my friend in Virginia Beach.

Fabulous local florist that knows the industry and understands customers' needs; they went above…read moreand beyond on a recent order for a friend that lost a loved one. At first visit, Sara and James were friendly, welcoming and knowledgeable. My vague wishes: "she likes low maintenance, maybe an orchid or an arrangement in the $75 range." She offered to create a fresh and unique arrangement in summer colors AND have an orchid dressed so I could choose; she even ok'd pickup outside of their normal hours. Turns out, I ended up needing it a day sooner...and they came through, calling to update me when needed. At pick-up, James said "I saw this peach double orchid and knew it was for your friend." That's personalized service at its finest!

I ordered flowers in May for a family member in the hospital. Received a confirmation email with an…read moreorder date noted BEFORE I actually placed the order. Flowers never arrived. I called multiple times. Responded to the automated text messages. Nothing. Files a dispute with PayPal and they did nothing. Thanks for nothing Norfolk Florist.

Shoutout to Norfolk Florist for coming through like floral Avengers on my anniversary. I have the…read moreplanning skills of a goldfish and the panic of a man who definitely forgot to order soon enough. But these floral heroes didn't judge. They just smiled, worked their flower magic, and whipped up a bouquet so beautiful it made my wife tear up--which I think was from happiness and not the memory of last year's gas station roses. Fast, friendly, and full of blooming miracles. If Norfolk Florist ever starts offering "emergency husband support packages," I'll be first in line. Thanks again for saving the day--and possibly my future birthday privileges.

3 roses and several carnations for 99.00. Every co-worker agreed this is outrageous for size. I…read moreorder regularly from different vendors, never had a presentation this tiny. Flowers are pretty, but this was 120.00 with delivery.

A few months (2), my dad transitioned and the funeral home shared this floral shop with us to order…read morethe arrangements. The customer service from the time we walked in and selected the floral arrangements leading up to the service was amazing. The floral arrangements were beautiful and met our expectations during one of the hardest moments of our lives. Thank you for your kindness and the lovely flowers and the ribbons. Everything was so nice. Everyone shared how beautiful the flowers were and this was one less thing to stress about. I don't have pictures but please trust my judgment.

Diane was very helpful in taking my order for my husband's funeral and church flowers for following…read moreSunday. I will certainly call her again as the flowers were beautiful for the funeral! Thank you Diane!!

My husband and I received an arrangement from my MIL for our anniversary in October. The flowers…read morewere so fresh and beautifully arranged! They also lasted much longer than many other arrangements I've received from some others in the past. The first few photos are from 10/4. The others are from 10/11 after some of the others had already opened up. It was a wonderful combination of the two and I appreciate the balance. The only 2 cons I know of with this experience: 1. My MIL purchased them online through a 3rd party site (she can't remember which) and apparently paid extra for them to be delivered before 1pm. They were delivered between 3 and 4 when we were gone. The delivery person did call us when we didn't answer the door and mentioned that ordering through that 3rd party site was sometimes problematic as in they didn't know of the early delivery option. Which leads me to... 2. If you look up Martin's Florist directly, there is no way to order online from them directly. The website doesn't even list bouquet options. Only the ability to ask for a quote and call to order. For someone like me who often shops for these things in the evening and wants a good idea of how a bouquet will look, this is off-putting. In fact, I found this out when I tried to order from them about a month later. Ultimately ended up ordering from another business online because of it. Overall, I do recommend this florist bc as far as flowers go I was very impressed.

need flowers for a special occasion or just want a flower bouquet in the Norfolk area? This floral…read moreshop is a wholesale store. You can order ahead if you need a bouquet that is needed and they will wrap up the flowers that you requested. However I didn't get a chance to pre order my flowers and the women in the front wrapped up the flowers so nicely when I visited the store. Super friendly and since it is a wholesale flower store the bouquets are huge for a reasonable price.

Cindy really helped me for picking out flowers for my wife .Very professional florist looking…read moreforward to coming back as a customer for life

We have used Studio Posy twice during Covid and her work is beautiful! Each time I send an "inspo"…read moreshe knocks it out of the park. She delivers locally and is super responsive via email. It's a crazy time but flowers make even the darkest days seem brighter!

I love to walk by the windows of this beautiful little shop! If I ever had disposable income I…read morewould be coming here all the time to pretty up my apartment! But alas, I do not. However, I have bought some flowers from here twice! Marissa helped me both times and is so friendly and awesome! The flowers were always fresh and beautiful, and surprisingly long-lasting, compared to sad-looking flowers I've gotten from other places... I do plan to buy from again very soon! In fact, I don't really want to go anywhere else for my floral needs, this place is just so unique and so nice!

Place charges about double what they should. Massively over priced for underwhelming results do not…read morego here.

I went to their store last minute to get a funeral flowers arrangement and they accommodate me…read morenicely. It was beautiful and decently priced. Staff is nice, store smells good and clean. Definitely recommend!

Beautiful design and fresh flowers! They provide great service and on time delivery too.read more

I live out of state and wanted to send a sympathy bouquet…read more The assortment and quality of the flowers are absolutely amazing. I ordered in the late afternoon on the West Coast and they were delivered the next day. Thank you for making such a beautiful arrangement and delivering so quickly to the family.