This positive review is specifically for Coach Vayda. We…read moreallotted only 5 lessons with waterworks through my daughters homeschool charter and in those mere 5 lessons Vayda has done TREMENDOUS work with my daughter. She has a positive but firm demeanor. She is EXTREMELY patient and kind. My daughter went from lookin like a drowning starfish to a strong, controlled swimmer. Granted she still has a way to go but considering shes only had a few lessons I am just extremely impressed with how much she's improved and I feel that's a direct statement on how Vayda teaches. If you were on the fence about trying waterworks I can definitely say that Coach Vayda made this a worthwhile endeavor and if shes still with waterworks next year I may opt to re enroll my daughter for more lessons. Thank you Vayda for doing what you do. We appreciate you!

We've had a wonderful experience at Waterworks and I even recommend it to my extended family,…read morefriends, and coworkers. My 5 year old has been receiving lessons for the past year and she absolutely loves going to swim class, and that's all thanks to Ms. Sarah. Ms. Sarah is kind, patient, engaging, and really understands how to work with young children. Every lesson is fun, intentional, and structured - with feedback and a recap towards the end of class. I've been so impressed with how much confidence and skill my child has gained in the water during this time.

So far we are happy with this school. It is very warm and clean. coach Zara is very nice and my…read moredaughter like her. I hope she can improve fast.

I recently started adult lessons with Bella as a refresher to feel more comfortable in the water,…read moreespecially with my kids spending more time swimming this summer. While I knew the basics, Bella taught me essential breathing and safety skills that boosted my confidence. By the end of my second lesson, I was able to swim across the pool, a personal milestone I wouldn't have reached before due to fear. The pool is in a residential home backyard and is covered/heated so it's weather appropriate all year round. Although the pool is smaller than your average gym pool, there's usually only 1-2 lessons at at time so you don't have to dodge other people like you would at most swim schools. Be sure to text the number on the site after you book online and arrange payment before you show up to your lesson.

非常满意这家游泳馆！Blake校长非常专业很有耐心，会根据孩子的具体情况来调整教学方法，氛围也很轻松有趣，孩子每次上课都非常开心，进步也非常明显，环境非常整洁，工作人员服务态度也非常好，课程安排也很合…read more，值得推荐！！ I'm very satisfied with this swimming pool! Principal Blake is very professional and patient. He will adjust the teaching method according to the specific situation of the child. The atmosphere is also very relaxed and interesting. The child is very happy in every class, and the progress is also very obvious. The environment is very clean, and the staff's service attitude is also very good. It is worth recommending!!

We've been bringing our son, to Blake swim school for almost a year, and until now we had a good…read moreexperience. We were happy enough to refer several friends because we believed in the program. Unfortunately, our experience yesterday, Friday 7/31 completely changed my opinion. When we arrived for Blake's regular swim lesson yesterday, we were told that his time slot had been given to another child. No one called, emailed, or texted us to let us know. We showed up expecting his usual lesson only to find out that his spot was gone. When I asked why, I was told that my lesson package had expired. I had purchased a 20-lesson package, and I was never verbally informed that it expired after six months. The staff member simply said, "It's on the paperwork. You should have read it." I was never given that paper when I paired for that 20 lessons package. I'm not upset that the lessons expired, I understand businesses have policies. What upset me was that they took away my child's regular time slot without any notice or courtesy call. A simple phone call or email would have prevented us from wasting a trip and would have given us the opportunity to renew before losing our spot. The response I received made the situation even worse. I was told, "We're very busy. That's just how it works if you don't pay." After being a loyal customer for almost a year and referring multiple families, that level of customer service was incredibly disappointing. This experience made me feel like existing customers are no longer valued now that the school has grown. Policies are one thing, but treating customers with respect and communicating important changes should be a basic expectation. Sadly, because of how this situation was handled, I'll be taking my business elsewhere. I hope the school improves its communication and customer service so other families don't have the same experience. UPDATE: Thank you for taking the time to respond. I appreciate that the two expired lessons were restored. However, my concerns go beyond the lessons themselves. The app logged me out, my password no longer worked, and there was no option to reset it on my own. In the past, the previous staff member was always patient, helpful, and willing to assist with password issues. Unfortunately, my recent experience was completely different. The current staff member was rude and unprofessional. She demanded my phone and repeatedly raised her voice, saying three times that she wanted to see my password. She appeared frustrated by my questions instead of trying to help resolve the issue. I also still have concerns about the lesson expiration policy. I purchased a 20-lesson package, yet all 20 lessons expired after only six months. If the policy is that 10 lessons expire after six months, it doesn't make sense that a 20-lesson package would have the same six-month expiration period. I would appreciate a clear explanation of how that policy works. My goal in leaving this review is not simply to complain, but to encourage better customer service, clearer communication, and improvements to the app so other families don't have the same experience.

We love Coach Mia! Originally we were only supposed to do a…read morefew classes to teach our boys the basics but we ended up staying a year. Coach Mia is great with kids and knows how to make learning enjoyable. The kids learned a lot during their sessions and Coach Mia always gave us a run down after class on how they did in technique and what they needed to work on. Highly recommend her classes.

My son started at this swim club less than a month ago. I love how it's an indoor, heated pool! I…read moredon't have to worry about the fall/winter months coming up. I like how there are plenty of changing rooms and two restrooms for use. The facility is clean. There is a separate waiting room from the pool area. It has large windows for you to observe your child if you didn't feel like sitting along the pool. The facility does smell heavily of bleach. It is difficult to make up sessions. The staff is friendly but some of them speak minimal English. Will update on my son's progress.

We love blakes swim school. My daughter has been coming here for over a year and she had learned so…read moremuch. Different techniques and swim safety. We started with Coach valeria in 1 on 1 sessions and we adore her! Shes so patient with her and explains everything to her till she understands. Pool is always clean and temperature of the pool is always perfect for whatever season it is.

For kids hard to get focus or need attention, Blake swim school is a good choice. The coach is…read morereally knows how to keep my kid focus and get learnt the skills, which we had been to many other swimming school could not get this patience with the kids Highly recommend

Amazing! Loved the coaches, we had private lessons for my 3 kiddos and they all loved it…read more Definitely coming back next summer!

We are so grateful to have found fit fins! A friend recommended their private swim lessons. Angela…read moregave me all the info and got us scheduled with the right coach for our needs. My 4 1/2 year old went from scared to have water on her face or jump in on day one to full face in the water, arms scooping and legs kicking by week 4. She is not terrified anymore and is really enjoying the pool. Coach Harper is amazing! Gentle yet firm, encouraging the kids to try even when they are scared. I 100% recommend fit fins for everyone. My 2 year old starts classes soon!

Grace is awesome!! She gave my 7 & 5 yr old private lessons summer of 2016. Prior to Grace, our…read moredaughters had years of lesson at Waterworks Irvine. We must have spent $1000+ but it did not work. 5yr old spent her lessons screaming and crying. It got very stressful and traumatic for ME! We also kept switching teachers at Waterworks...some were just not as good with kids. I've come to conclusion that places like Waterworks has a business model to keep you paying for lessons not necessarily getting your kids watersafe. Then we heard about Grace on the Irvine Mom Facebook board. I told her @ my 5 yr old. Immediately she CUSTOMIZED her teaching method and brought in toys. She is always smiling and calm with my daughters. And this is key with my 5 yr old who hated the pool. Grace also ask parents what the focus should be- swim safe or technique. Net net in just 2 months of private lessons- both girls love and ask to go to the pool. My 7 yr old can swim around by herself and my 5 yr old is no longer afraid. Plus Grace is super responsive with text & email, flexible with schedule changes. Other places are not. Only downside is I wish Grace had more Irvine hours. She splits her time her and San Gabriel Valley. I will definitely resume lessons with her the coming Spring.

Fantastic swim teacher. She's patient and gives good feedback. A few lessons go a long way. I saw…read moreimprovement after just 1 lesson! Highly recommend. Book early - she gets booked up fast!

We started here in January and my girls have tried all the instructors at the Monrovia location,…read moreand I can say in confidence that the male instructors here on Thursdays are so amazing. You can pay extra to stick with one, but my girls love them all! The pool is indoors, warm, and the instructors are super patient. They know how to push the kids to improve, yet still be kind at the same time. We took a few classes at Waterworks before and they couldn't swim independently whatsoever. However, after just 3 classes here, my girls are swimming with such confidence! Biggest, biggest downside (for the 1 star down) is the admin side. The main girl in the front is so disorganized. We were told we could use one account for both kids (not true), and scheduling gets mixed up. Had to go back and forth to get even one make-up class because we were not informed to download their app. I had the biggest headache communicating with her by phone and text. Nevertheless, still highly recommend for beginners... just make sure to download their app and stay on top of your account!

Scheduled our 2:30 lesson, got there at 2:20 to get settled. No one was there, phone wasn't being…read moreanswered. It was our first time so I'm not sure of the whole process just assumed they would be open by now to get ready. 2:31 someone finally opens the door, 2:35 our instructor is putting lotion on saying he'll be right with us. There's a roach in the pool and one of the instructors yells out to the other one asking if he saw it. They then ask my child if they want to see it, it was a clear NO. But they took it up for a closer view. Like what??? When class is over, I approach the receptionist to sign up for more lessons since their website is so difficult. She's on her phone and doesn't even look up but just puts her finger up telling me to wait. I waited about 4 minutes (meanwhile she's still on her phone) and right when I was walking away she's like "hi how can I help?" RIDICULOUS. Will take my money elsewhere considering this being our first time there, it wasn't pleasant.