We had a late check in, in the middle of the night. Grand entrance with private parking within the gates. The reception spoke several different languages and was very friendly. They arrange with staff that brought the luggage to the room. The reception was spacious and grand. The rooms was very nice with tastefull furniture. The bathroom had to sinks and lots of frosted glas. The shower contained booth a handheld shower and a rain shower. Very nice! The beds was very comfortable and big. We had a top floor apartment with a view towards the city and mountains. The balcony had a table, two chairs and a sun bed. The kitchen was good and the refrigerator was stuffed with drinks (at a cost) and water (free of charge).
We didn't go for the all inclusive, so we don't have any feedback on the different restaurants as we only booked the breakfast, but that restaurant was AMAZING. Large dining room with several chefs working in an open kitchen were they prepared different dishes a la minuté. You choose the ingredients you desired and then they prepared the food. Each morning during the week there were different items for the breakfast witch kept it interesting each breakfast.
The pool area was large with several different pool for all ages. The kids realy loved a pool with a large "balloon" (in lack of better words) on witch they could climb up on, jump and then jump/slide down from. It was so fun they jumped on in for hours (literally several hours) each day. Strategically the hotel had placed a very nice bar in that pool so it was possible to check on you kids and get refreshments.
All staff we encountered were very nice, helpful and professional. A friend became light headed and nearly fainted one morning and that really showed how drilled the staff was in emergency situation witch was impressive.
I can with out doubt give this hotel a 5 star rating! I hope your stay will be as good as ours. read more