Didn't stay in this hotel - stayed at the sister hotel Protur La Playa Hotel. I did, however, live at the spa at the Protur Biomar- which was definitely a 5-star experience. Excellent, unbelievable and relaxing are just a few words to express how happy I was with the Spa and customer service. The lymphatic drain massage wasn't as effective as I get here in the States. Also, it was the venue for the Smooth Jazz Global Jazz Festival which was amazing in and of itself. Very intimate venue where all the seats were good. The Chill after-parties at the Piano Bar would make New York City blush. The European style food took some adjustment and a lot of explaining to this American...pork and beans for breakfast?! A lot of pork and undercooked bacon, sunny side up eggs, lots of bread, jams, grilled tomatoes, and lots of potatoes. Only thing I did not like is the hotel does not serve water. The "still water" is like drinking flat soda water - ask for "gas" water. European's love Soul Music and know how to party hardy! Big Dog (Rich) was the best D.J. I've heard spin in a good while. Mostly European traveller's on "holiday" while here attending the festival. Friendly for the most part. Good service, clean, comfortable, great views, close to the beach and tourist like shopping. Take a trip to Palma de Mallorca if you want to shop, shop! read more