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    Vital Hydration & Wellness

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Vital Hydration & Wellness

    Physical therapy

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    3 years ago

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    St John West Shore Hospital

    St John West Shore Hospital

    2.2(47 reviews)
    1.6 mi

    This was the worst experience I have ever had in a hospital and it could not have happened at a…read moreworse time - as my mom was dying in a hallway of the ER as there was not a bed or room available. Mom was in failing health and trying to rehab at the Brookside rehab center very close by. When it became clear she needed to go to the hospital, Brookside did not have transport available so the ambulance had to be called - so we had no choice but to have her go to St Johns. We would have never had wanted or picked to go here. Mom arrived around 6 AM. My brother got there at 7 AM. She was on a gurney in and out of consciousness in a hallway of the ER. There were twice as many people waiting to be seen in the ER than they had room for. She was tucked in next to the blanket warmer with one chair nearby. My brother stayed with her - around 4 PM he called me in Columbus to tell me there was nothing they could do - that she needed to go to hospice. But of course, hospice had no room for her. I packed my bags and got to the ER at 6:30 PM. She was still parked in the same spot. There was not room for us to be with her or we would be blocking traffic. My sister in law arrived a little later then my nephew and his girlfriend. We took turns standing near Mom and had to openly display our grief as we comforted each other and spent time with Mom. My SIL is a nurse and finally had had enough. After almost 14 hours on a gurney in the hallway in ER, my SIL advocated enough to get her sent to a private room. Once settled in the room, the staff was able to clean her up and get her comfortable. There was a breakroom near her room that we took turn hanging out in as it was too crowded for us in the room. My other nieces and nephew-in-law showed up during the night. The next job was to get her over to hospice. While we at least had some privacy to deal with our grief, it still was not as nice as the nearby hospice facility my dad had died at. Around 6 pm, they finally were able to transport her. I highly recommend you go some place else if you have any option. Even if you're dying, this is not a good place to go.

    my husband fell and broke his leg. the orthopedic floor has the best staff. very caring. upon…read moredischarge he went to rehab. upon leaving rehabilitation to come home, St. John's called us to see how he was doing! AND then called us AGAIN on his second and third week home ! we've been patients there five times and have always been treated very well.

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    St John West Shore Hospital - Flatbread pizza

    Flatbread pizza

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    St John West Shore Hospital - Pot roast  Delish!

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    Pot roast Delish!

    Vital Hydration & Wellness - physicaltherapy - Updated May 2026

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