I had a great experience with this lab. Very timely service, technologists were kind and I will…read moredefinitely come back here next time I need x ray and ultrasound.

I missed my scheduled appointment in my regular place and it was one of the few places that still…read moreaccept walk-ins now. So I called ahead of time and walked in on a weekday morning. The wait time isn't that long and I was able to see the technician in 20 mins for my ultrasound. Farah, my technician was very nice and friendly. She explained what she was doing every step of the way and even let me take a video of the ultrasound for my husband since they only allow one person at a time because of Covid. Overall, really good experience. I think I prefer this place over my regular place and will be coming back for sure

Trinity Medical Imaging has a single location, and it's easy to see why many doctors refer their…read morepatients here -- the quality of care really stands out. They have seven rooms with multiple technicians on-site, unlike other centres that may only have a few technicians per day. They're also open seven days a week, which makes scheduling much easier. I originally had a requisition for ODC, but after reading less-than-great reviews across their many GTA locations, I preferred to avoid a potentially traumatic experience. I called Trinity directly and was able to book an appointment right away for two ultrasounds and an X-ray. Maha performed my ultrasounds and was very kind, professional, and clearly experienced. I appreciated that I didn't have to change into a gown -- I only needed to uncover the specific areas being examined. In the past, I've had to wear awkward gowns and wait in shared rooms with strangers, so this was a much more comfortable experience. You're taken directly into the room, and it's just you and the technician. Gerard assisted me with my X-ray, which was done fully clothed and efficiently. Overall, the experience felt respectful, private, and well-organized. I also loved the fish tank in the reception area -- the fish seemed very content and it was a calming, thoughtful touch. Nice touch, Trinity Medical!

you can go to great people great service great location can't do enough for you.. every time I go…read moreit's the same. I have such a positive attitude.

Had a knee x-ray done twice, with two very different reports…read more Went to orthopedics clinic at Toronto Western and they said for this sort of x-ray the patient should stand, not lie on the table. Also said the report was inaccurate given the x-ray.

AVOID THIS PLACE AT ALL COSTS!!!…read more According to their website, " CALL TO BOOK A SAME DAY APPOINTMENT*ACCEPTING ALL DOCTOR REQUISITIONS WALK-IN X-RAYS MON-SAT 9AM -3PM" was clearly stated, they even emphasized on the walk in Mon - Sat part with the asterisk at the beginning. However, when I arrived on a Saturday I was approached by a very disgruntled woman, I greeted her and started to hand her my requisition, she then asked "do you have an appointment?" in a very annoyed tone, i said no but I am doing a walk-in Xray, her response "we do not do walk-ins on Saturdays!" I informed her of the information on their website, she stated again in a very annoyed tone "I have nothing to do with the website! My boss is responsible for the website!" I was like okay your boss is, so that means that's what it is, it's for your establishment. I was at a lost for words. I then asked to speak to her manager, she stated "I'm the manager". This lady was extremely rude and condescending. When I pointed out the discrepancy, she responded with an attitude that was completely uncalled for. She told me that if I don't leave she will call the POLICE and that I am being aggressive! When she was the aggressor from the get go. I was simply trying to understand why their in-person information contradicted what was on their website. The level of customer service I experienced was abysmal. Not only was the website misleading, but the staff's response to a simple inquiry was aggressive and unprofessional. I would strongly advise against using Toronto Queensway Ultrasound + xray. There are plenty of other labs out there that will treat their patients with the respect and courtesy they deserve. No Manager should be speaking to patients/clients in that manner. Off course she refused to give me her name when asked. I wish that there was an option to give no stars

Very unfortunate front desk staff experience. My mother was being diagnosed with a medical issue…read moreand the technicians came to recognize her and treated hwr with great care. The front desk clerk refused a doctor requisition listed urgent despite knowing this was an ongoing medical concern. Triage is a key component of our medical system for a reason.

Small and friendly, this little X-ray/ultrasound clinic was exactly what I wanted. This was my…read morefirst ultrasound that wasn't in a hospital setting. The facilities were clean and welcoming.. they have a lovely bathroom! The technician made me feel very comfortable in the space and gave me straightforward directions. My doctor had written down confusing directions for which kind of ultrasound I needed and the tech managed to fit two different kinds into my appointment last minute. Will definitely go back if I ever need an ultrasound or X-ray again!

Professional administrative staff - helpful and efficient. Technician - Mass- was friendly,…read moreprofessional and warm. Highly recommend the clinic.

I visited this clinic for an ultrasound and x-ray from my doctor. The receptionist was extremely…read moreprofessional, accomadating, very pleasant and above all - HELPFUL! Further, the staff at the centre was also pleasant and professional - they accomadated both of my doctor's referrals at the same time, the same morning after I called. It's so nice to see receptionists and staff that care about their patients in 2020, even through the stresses of the pandemic. Thank you to the receptionist and staff at Excellence Health Care Ltd you made my experience stress-free!

I had an appointment with Toronto Ultrasound Imaging, my appointment time was scheduled for 1:30…read morePM, but they called me and asked if I could come in early I was having an ultrasound on my bladder so I had to drink a lot of water, I waited 45 minutes past my appointment with a full bladder I had to finally leave without my Ultrasound administered Complete waste of time Unhappy Dan

Received services a few times here and am very satisfied. They offer Expedient, professional…read moreservice Parking at back of building is convenient and so is proximity to subway Thank you

in my 20yrs going to the east mall life lab I am never seen the service drops drastically. Just…read moreimagine you have to wait 2hrs for service . They need to increase their staff, That is bullshit.Also they should be opening on saturday at 7.30am not 9am like the other lifelab. I hope the next time I go in they would improve

The reception staff were warm, friendly and efficient. My wait time was displayed clearly to me and…read morethe wait wasn't too long! The woman who drew my blood was also kind and professional. I would recommend this service to anyone and thank you.