Please don't use the pharmacy. I was checked by the doctor at 10:30. Good turn around. The…read morepharmacist took 1 1/2 hour to make the prescription despite the fact the there were only me and 1 other patien. it's very shamefu. I approached them 3 times to find out wha was taking so long. Finally after 1 1/2 hour later I git my medicine and this was after I had submitted my insurance detalis in advance to speed up the process. It was simply shameful to make a patient in pain wil for a full hour and a half for the medicine. I dont equate it to good patient care.

Below was my experience and why I'm giving them only 2.5/5 stars. This time I'm rounding down…read more I called here before I came as a walk-in asking about a price for TB testing. The reception told me that it's $20 for with reading for each step. I even repeated on the phone if "$20 including reading?" She said yes! Other locations are $30 for each step. I need the 2-Step test so a $40 payment for work sounds good to me instead of $60. I come in, it was busy so reception told me it will be about 40mins wait (which is probably longer anyway) so to come around 1:30pm since I had my baby with me. So I did. I waited an hour for the dr anyway... how convenient to be seen for not even 5mins. 3 days later I come in but only waited 10mins (so nice even though my baby wasn't with me this time). I was seen for 5mins again to do the reading and the Dr (a different one) told me that I had to pay $40. I told him what I was told over the phone and he apologized. Said that it's $20 for the injection, then $20 for reading since it's usually different Drs each time. I could've just went to a different location.. How could they mess this up? I do like how they have pillows in all their rooms and the sliding doors.

He has been my family doctor for 15 years…read more Always patient, modest, and understanding.

The doctor is helpful and patient. He listens to your thoughts. I dunno how to correctly rate his…read moreability as I am not a professional studying life science. As a customer (sick one lol), I would say he tells me everything I need and I think it is ok.

Switched to this location because a new female doctor accepted new patients. She was thorough and…read morenice in my first visit. But that didnt last. On my 3rd visit, she began to rush the time with me. She stood up, by the door, ready to leave, while I was still explaining my symptoms or asking a question. I tried to explain the same symptom multiple times in 2 visits but she didnt hear them in. She completely ignored it and tried to feed me with a feeling I didnt feel. It sucks to not able to find a patient doctor and given the Canadian system, it's hard to find doctors to accept new patients. So I guess I'll have to put up with it.

I decided to go to this "medical centre" because the new female doctor was accepting new patients…read more I have nothing but great things to say about the doctor, specifically, HOWEVER the reception and secretarial staff at this office are ABSOLUTELY and COMPLETELY incompetent. The reception staff have absolutely zero customer service skills (if you read the other reviews, it says that the staff are rude). But worse than being rude, they're just plain incompetent. My doctor said that someone from the office would call me regarding my referral request and they did not. When I called the office two weeks after my appointment to check on the status, the doctor's secretary hung up on me (fine, could just be a mistake) BUT SHE DID NOT CALL ME BACK. When I called HER back, she gave me incorrect contact information for the gynecologist I was referred to. I HAD TO GOOGLE THE GYNECOLOGIST MYSELF IN ORDER TO GET THE RIGHT INFORMATION. After calling Catchet Medical AGAIN to have them send the referral AGAIN, I decided to speak to the manager instead of the incompetent secretary who gave me incorrect information. While I EVENTUALLY got my request fulfilled, it took me well over 5 phone calls to get it done AND I had to do all the research myself. I will also add that the doctor secretary I dealt with couldn't even pronounce the medical terms properly - a MASSIVE issue considering that you work IN THE MEDICAL FIELD. This is LITERALLY just the tip of the iceberg in regards to the incompetence of the staff. This review is already long so I'll spare you my other experiences with them.

I've never felt so rushed in a medical setting before. Next to zero willingness to listen to what a…read morepatient has to say. I would not recommend her to others.

From the owner: Family Medicine General Practitioner for all ages Speaks…read moreRussian and Ukrainian

Convienent ample parking, in a small quiet medical building. Receptionists here are young and…read morefriendly, greeted me politely. Used this place as a walk in clinic as my family DR takes 2 weeks-1 month to get in. DR was approachable and polite, listened well and responded. In and out within 40 mins today with two people ahead as they squeeze walk ins between patients. Would use this place again for a walk in clinic.

I don't know about the service quality because the front desk told me the doctor is out for lunch…read morebreak at 2:00p.m. , and I need to wait till 2:30 p.m.. The hours are not consistent I would say.

Hello, my name is David W. Sturgeon - I'm 68 yrs. of age and I need a new family Doctor at 4040…read moreFinch Ave., E I have seen Dr. Nastaran Noroozi at room 405 in the same building. Also, I have an appointment with Dr. Tim Devlin Room 312 in the same building. My phone # (416) 917-9023 E-mail: sturgeon_shane82@yahoo.com - 3845 Sheppard Ave., E. at Kennedy Rd. intersection. I also require a new pharmacist for delivery of all my medications. I notice that you have a pharmacist on the ground floor of 4040 Finch Ave., E. Medical Building, eh. I also have an Eye Specialist Dr. Raafat Henen at 1583 Markham R. I have been sent to Scarborough Grace Emergency for a blood transfusion (twice in the last few months) just waiting to see Dr. Tim Devlin on January 11th, 2018 for further instructions? Might have a hole in my stomach do from taking Advil to many times a day? I would like to have all my Doctore under the same roof, so to speak, eh? As well as my NEW pharmacist on the first floor of 4040 Finch Ave., E. Last time I had my blood taken, I recognized the person taking my blood sample from many years ago - what a small world, eh. Please advise me A.S.A.P.

Back in 2013 or 2014, I Went because I wanted to change my family dr…read more Female Dr. Recommended I get a tetanus shot, so I did. 3 weeks later, I developed a rash on my stomach and arms. I also experienced a severe case of eczema on my arms, legs, stomache and tops of my feet. It is much-less today but still bad on my right hand around my knuckles. My eczema is still a daily irritation on my hand, nearly 10 years later!!! I've never had eczema before visiting this place.

Went yesterday when it said it was open online. Walked in past a few rooms and a pharmacy. Lots…read moregoing on in this place, laser hair removal clinic , weight loss clinic, canabis clinic, botox clinic. None look like legitimate places: Looks like quite a shady place. There was a sharps container placed up high on a doorway with a hole in it. The walk in turned out to be closed, I was about to leave anyways by the looks of the place.

We saw Dr.Komathy Jayashankar about a year ago as walk-in patients and were able to get on her…read morepatient list. She is a compassionate and dedicated doctor; on one occasion she immediately noticed and calmly, yet subtly, reassured a nervous family member. I like the fact that she isn't quick to prescribe pills and I believe that the office is busy because they are trying to see as many patients as possible. Of course to some it would look like profit is the motive for the quick in and out, but I like to believe that the doctors have the patients' best interests at heart and are doing their best to meet the high demand. A male doctor that I saw once a few months ago (I didn't get his name, there is very little small talk) was also very gentle and knowledgeable. The last time I needed an appointment I was able to get in at my requested time and date and I only waited maybe 10 minutes past my appointment time for the doctor to see me.

Horrible waiting time. Reception really does not give a crap...no wonder they don't have that many…read morepatients...its ridiculous... Waited for over an hour, no doctor attended to my situation..people just keep waiting for Nothing here... Unbelievable...how bad the service is.. if you can't take so many patients than don't take them... why make ppl wait forever and not being attended to...

This place has been closed for years there is no longer an Apple tree Medical Group in Richmond…read moreHill or Thornhill. Their office is at 2025 Midland avenue. They have great doctors now why doesn't Yelp figure themselves out and start doing their homework so they don't lie to people and have people running all over the place where there is no offices

I have been in to visit Dr. Rastogi 2-3 times with various family members and can say only good…read moreabout this clinic. The staff have been incredibly welcoming and helpful. This clinic may be well suited for the aging population of the town. I felt my experience going there with small children to be very positive. Service has always been prompt and although the waiting room can go from empty to full in a matter of minutes, I felt there was no significant wait time and that everyone is seen or spoken to in a prompt manner. Appointments are handled as walk-in and by appointment. Their website is very helpful to identify potential wait time and their staff is ever ready to answer questions via phone.