Five stars for Kelly (eye assistant--super kind), Nakeda (excellent assistance with helping me to…read morepick out new glasses--without being pushy or hovering and very kind) and Dr. Noga (prompt and professional). Two stars for receptionist who lacked warmth and probably should not be a front desk person. (She wasn't rude but she wasn't super friendly either.) Overall, five stars for solid and easy appointment that took my vision insurance. .

Great staff and dr, nice selection of glasses! Quick delivery of new glasses. Would recommend...!read more

Very friendly staff, prompt and courteous I felt they addressed my needs quite well.read more

The people at Valley Vision Center were really great to work with. They were all (and I think I…read moredid speak with ALL of them at one time or another during my multiple visits) helpful and friendly. They kept several pairs of frames I was interested in tucked away for me while I was trying to decide which one I liked the best, and they all helped give me their opinions on which pair looked best on me when I asked. No one ever rushed me, and there always seemed to be enough employees present to answer my questions. I also thought they had a great selection of frames, and they were willing to order in a frame in a different color if I wanted to see it. Bottom line is on this review: you will be a happy customer if you shop at Valley Vision Center!

Zac is awesome! Greated me with a smile…read moreand was professional! any glitches were solved readily Hope they know what a valuable employee he is! 5 star for the man!

Oh honey... buckle in, because this one deserves a slow clap and a bombastic side-eye…read more So my daughter decided to trust EyeMart Express in Grand Junction, bold choice, apparently. We did not know she was offering herself up as tribute. What followed? An absolute Insurance Hunger Games: Optical Edition. Let's start with the basics: she needed a simple list of benefits faxed directly from her insurance. Standard. Normal. Happens every day. Meanwhile, her husband waltzes into another EyeMart Express location like it's a VIP lounge, appointment, exam, glasses, DONE the same day. Efficiency? We love to see it... just not here, apparently. Now this location? Oh no, they said the doctor doesn't take her insurance. Fine. Annoying, but fine, out of pocket it is. But tell me why EVERYTHING ELSE also fell apart like a clearance rack sandal? Enter: the sales clerk. Suspicious. Unhelpful. Acting like my daughter was trying to commit identity fraud just to get a pair of frames. Claimed the insurance company had "no record of her." None. Zero. Vanished into the void. Meanwhile*plot twist*my daughter can literally pull up her info on the portal, and so can her husband. It's magggggicccc! So my daughter, being more patient than I would've been, asks, "Hey... what number are you calling?" Turns out... wrong number. WRONG. NUMBER. And instead of, I don't know, fixing it? Calling the correct one? Doing literally the bare minimum? Miss Thing says she'll just "keep trying." Keep trying WHAT, sunshine?? Dialing into the abyss?? Communicating with spirits?? At this point it's less customer service and more performance art. Angel baby... figure it out. Service: zero. Effort: negative. Vibes: aggressively unhelpful. I'm giving this location 1 star with a full-body sneer. Grand Junction, do better. Side note hats off to the FOCO location who graciously offered to help us out of the debacle. Girrrlll, we love a timely rescue. We will allow the cape this time.

I will not go back. The exam was not professional or complete and was done in a shabby room in the…read moreback. My husband & I are very dissatisfied with our glasses and have never had a negative experience like this.

I have been getting my glasses from the Optical Center for 15 years. They are the best in town…read more Phil goes way beyond the call of duty to make sure my glasses fit and flatter. Adjustments are free, new nose pads - free. Service is fast and friendly. Prices are very, very fair. Can easily match online sites.

I can't describe how wonderful these two doctors are! They really care and they will see…read moreyou-explain things to you and help reassure you even after hours!! EX. ...my daughter's contacts, we're not in and instead of making her not drive the whole weekend - they personally came in on a Saturday !!!extra ordinary!

We are visiting Grand Junction from out of town, unfortunately we ran into a little emergency…read moreregarding contact lenses. After one call to the clinic of Micheal E Klaich they took charge, contacted our home clinic, and within minutes had a perfect replacement to our fullest satisfaction. They were very efficient and kind and we are very grateful.

I took my Aunt here to get new glasses. I was quoted $115 for two pairs of bi-focal glasses. That…read morewas a big fat lie and the jackass that was supposed to help us was just a rude S.O.B. We ended up going to Eyemart Express for her glasses because you get them the same day and from every other review I have read, America's Best gets just about every order wrong and then refuses to fix the problem. These people are some of the worst people I've met. The eye doctor was rude to my 90 year old aunt and the jackass tech was just as rude. My advice, stay away from here. Either take your business to Eyemart Express or Pearle Vision. I wouldn't let my dog be seen by these people, even if they were the last eyeglass business on earth.

I was traveling when a little screw fell out of my glasses. I "fixed" them with a paper clip. When…read moreI arrived in Grand Junction I looked for Eyeglass Repair on Yelp and found these folks. They were eager to help and put a new screw in within minutes great, friendly service. While I was waiting I heard them interact with other customers in a similar manner.

Jim is awesome! He was able to put new lenses into my frames when Walmart said they couldn't. In…read morefact, Walmart actually recommended Jim to me and said "if anyone can do it, Jim can!" Well, today he replaced those lenses with progressive lenses and they are MAGICAL! Thank you, Jim! You're pretty magical, too!

Thank you so very much , Jim for repairing my sunglasses. No other place was able to fix them…read more Thank you!

Hours waiting. Don't wash their hands. Feels like a Chinese meat market. I wouldn't take my dog…read morethere.

I was a bit skeptical at first since the building is new and the office feels very 'sanitary,' if…read morethat makes sense. The bright lights and everything gave off a clinical vibe, but the front desk staff were friendly and professional. I had my eye tests done with the machines and then saw the doctor, who was very helpful and happy to answer my questions about some dry eye symptoms I had.