Very friendly staff, prompt and courteous I felt they addressed my needs quite well.read more

The people at Valley Vision Center were really great to work with. They were all (and I think I…read moredid speak with ALL of them at one time or another during my multiple visits) helpful and friendly. They kept several pairs of frames I was interested in tucked away for me while I was trying to decide which one I liked the best, and they all helped give me their opinions on which pair looked best on me when I asked. No one ever rushed me, and there always seemed to be enough employees present to answer my questions. I also thought they had a great selection of frames, and they were willing to order in a frame in a different color if I wanted to see it. Bottom line is on this review: you will be a happy customer if you shop at Valley Vision Center!

Huge fan of this opthamologist and his practice. It is highly professional and my family and I have…read morereceived excellent care here. When I moved here, I had hundreds of pages of records for an on-going eye issue. Dr. Rottman was very caring and very thorough in his examinations of my situation. I am now feeling more confident in my sight and on-going issues with my eyes. Thank you very much!

I had some sort of eye infection suddenly flare up and the Rottman group was able to work me in the…read moresame morning that I called. Dr. Rottman was very thorough despite having a lot of patients before and after me. Will know more of what's going on with my eye after some other tests tomorrow and follow up with Dr. Rottman next week.

Takes good care of patients. Easy to talk to. Explaines everything very well. Addresses all…read moreconcernes.

I can't describe how wonderful these two doctors are! They really care and they will see…read moreyou-explain things to you and help reassure you even after hours!! EX. ...my daughter's contacts, we're not in and instead of making her not drive the whole weekend - they personally came in on a Saturday !!!extra ordinary!

if you want service, and excellent service, Phillip and The Optical Center certainly deliver. I…read morerecommend his store completely. I've been a customer of The Optical Center since his dad owned and ran it, with those crazy"second pair free" tv commercials. A good, honest optical store. Very good people.

I will not go back. The exam was not professional or complete and was done in a shabby room in the…read moreback. My husband & I are very dissatisfied with our glasses and have never had a negative experience like this.

I had an excellent experience here. I was welcomed and made…read moreto feel comfortable, and encouraged to browse the frame selection while I waited for my eye exam. The doctor was through and professional. I had a lot of questions, he was patient with his answers and explanations. I felt very comfortable with the extent of the exam. Selecting my frames was quick & easy - lots of variety at all price points. Jayden was very helpful explaining all of my options, helping me get a great deal. I *love* my new glasses, and I will happily return to Americas Best in the future.

the doctor is amazing explain clearly and answers your questions , but the staff at the front omg…read morehave no interest whatsoever in the customers every time I go there is a new person in the front and that lady with more experience is so rude you are talking with someone else and she keeps interrupting objecting everything you say I went two days in the road last week and she is like that every day if you don't like your job please move on or take a training in customer service horrible experience in the front

Five stars for Kelly (eye assistant--super kind), Nakeda (excellent assistance with helping me to…read morepick out new glasses--without being pushy or hovering and very kind) and Dr. Noga (prompt and professional). Two stars for receptionist who lacked warmth and probably should not be a front desk person. (She wasn't rude but she wasn't super friendly either.) Overall, five stars for solid and easy appointment that took my vision insurance. .

Great staff and dr, nice selection of glasses! Quick delivery of new glasses. Would recommend...!read more

I should have done this years ago. ICON is a fine-tuned professional operation - instilling…read moreconfidence and competence - that maintains a warm and friendly environment. They were very patient-centric, making sure I understood every step of the process. The staff made all post-procedure care steps very clear, and provided paperwork that reiterated the info for later use. The facilities also represent the business, being clean and professional in appearance. Even the admin/reception staff was supportive and helped to alleviate anxiety through their conversation and personal experiences with LASIK. The procedure itself was incredibly short and absolutely painless. Anticlimactic, really. The team worked together in a manner that made it easy to just trust them and do my part of lying there. Doctor Fox explained everything as he worked, and maintained great communication throughout the procedure. I know the procedure is not appropriate for everyone, but I don't know why everyone who can do it doesn't get it done. We buy TVs that cost more than this, and shouldn't our vision come before 4K big screens? So, the results...I read many internet stories of outcomes, but here is mine: My procedure was in the afternoon, and then I went to my hotel for my required nap (had to bring a chauffeur for this part). My eyes felt irritated and photophobic, and fought me when I tried to keep them open, but weren't really painful. I still had no trouble navigating to my room. The drops eased this irritation completely, so sleeping was easy. I woke up four hours later to somewhat foggy vision; I had dinner in bed, and went back to sleep for six hours. When I awoke, I had no pain or irritation, and could see very clearly. It was practically instant. I felt amazed just looking out the window at the sunrise. My follow up that morning - which I drove to - showed my vision was not only corrected, but was better than average. I drove the 2 hours home with no pain or irritation, enjoying the clearest scenery I've observed since I was young. A great experience and I could not be happier.

My first appointment with Dr. Tudor was on April 1, 2026 and I was very pleased with how…read moreprofessional and straight forward he was. He advised me that I wasn't ready for cataract surgery, but offered to write me a prescription for single lenses glasses that I agreed to. Apparently, the prescription that his assistance prepared and he signed was incorrect and I didn't realize it until I received my glasses and couldn't see out the right side. I called ICON and asked if someone could just take a look at the glasses and prescription to confirm that they were correct. I made an appointment and when I arrived they wanted a $45 copay and planned to charge my insurance company again for this visit. I said "NO" and explained again that I just wanted someone to confirm that the prescription was correct, but after 3 encounters with 3 different office staff no one would oblige and even had the nerve to tell me that my cataracts may have "floated" which may have affected my vision since the original visit. REALLY!! I'll bet the Doctors would be pleased to know the front desk is not only giving medical advise, but incorrect So frustrated with ICON, I returned to my original eye doctor and they agreed that ICON's prescription was incorrect and fixed my glasses for an additional charge. I returned to ICON, spoke with supervisor Dee, who also agreed that ICON's prescription was wrong offered to credit my account for the additional charge I had to pay to fix my glasses for when I come back for cataract surgery. I guess that they really thought that I would return to pay them more money for the way that I was treated. Very, Very Poor Customer Service. I'm sure if the Doctors were aware of how poorly the front desk handles their customers and their concerns when there's a problem there would be and should be some changes.