Five stars for Kelly (eye assistant--super kind), Nakeda (excellent assistance with helping me to…read morepick out new glasses--without being pushy or hovering and very kind) and Dr. Noga (prompt and professional). Two stars for receptionist who lacked warmth and probably should not be a front desk person. (She wasn't rude but she wasn't super friendly either.) Overall, five stars for solid and easy appointment that took my vision insurance. .

Great staff and dr, nice selection of glasses! Quick delivery of new glasses. Would recommend...!read more

Oh honey... buckle in, because this one deserves a slow clap and a bombastic side-eye…read more So my daughter decided to trust EyeMart Express in Grand Junction, bold choice, apparently. We did not know she was offering herself up as tribute. What followed? An absolute Insurance Hunger Games: Optical Edition. Let's start with the basics: she needed a simple list of benefits faxed directly from her insurance. Standard. Normal. Happens every day. Meanwhile, her husband waltzes into another EyeMart Express location like it's a VIP lounge, appointment, exam, glasses, DONE the same day. Efficiency? We love to see it... just not here, apparently. Now this location? Oh no, they said the doctor doesn't take her insurance. Fine. Annoying, but fine, out of pocket it is. But tell me why EVERYTHING ELSE also fell apart like a clearance rack sandal? Enter: the sales clerk. Suspicious. Unhelpful. Acting like my daughter was trying to commit identity fraud just to get a pair of frames. Claimed the insurance company had "no record of her." None. Zero. Vanished into the void. Meanwhile*plot twist*my daughter can literally pull up her info on the portal, and so can her husband. It's magggggicccc! So my daughter, being more patient than I would've been, asks, "Hey... what number are you calling?" Turns out... wrong number. WRONG. NUMBER. And instead of, I don't know, fixing it? Calling the correct one? Doing literally the bare minimum? Miss Thing says she'll just "keep trying." Keep trying WHAT, sunshine?? Dialing into the abyss?? Communicating with spirits?? At this point it's less customer service and more performance art. Angel baby... figure it out. Service: zero. Effort: negative. Vibes: aggressively unhelpful. I'm giving this location 1 star with a full-body sneer. Grand Junction, do better. Side note hats off to the FOCO location who graciously offered to help us out of the debacle. Girrrlll, we love a timely rescue. We will allow the cape this time.

Angel was very helpful in helping me pick out my new frame, I love them. Angel and the lady Ava…read morethat were working in the front were very polite and professional. Also, Kendrick and Elijah did a wonderful job on my new glasses with my new prescription. The lens look greatly cut and I can see so much better with my new glasses. I would highly recommend EyeMart Express for glasses!!! Thank you all for your kind and quick service!!!

Jim is awesome! He was able to put new lenses into my frames when Walmart said they couldn't. In…read morefact, Walmart actually recommended Jim to me and said "if anyone can do it, Jim can!" Well, today he replaced those lenses with progressive lenses and they are MAGICAL! Thank you, Jim! You're pretty magical, too!

Thank you so very much , Jim for repairing my sunglasses. No other place was able to fix them…read more Thank you!

if you want service, and excellent service, Phillip and The Optical Center certainly deliver. I…read morerecommend his store completely. I've been a customer of The Optical Center since his dad owned and ran it, with those crazy"second pair free" tv commercials. A good, honest optical store. Very good people.

I will not go back. The exam was not professional or complete and was done in a shabby room in the…read moreback. My husband & I are very dissatisfied with our glasses and have never had a negative experience like this.

Julie is the best! Everything about this doctor is amazing! Great care, best service, great…read moreexperience!

A little over a year ago my family experienced a tragedy when our home of 31 years burned. It was…read morein the middle of the night and one of the many things I was not able to grab on my way out the door was my contacts. Such a little thing but it was amazing how not being able to see compounded the situation. Dr. Larson some how managed to get the company to make a replacement pair of the very one of a kind hard contacts I wear in less than a week. I was recently reminded how amazing Dr. Larson's Patient Centered Care can be when I Jammed one of my contacts into the back of my eye at 4 am. After I worked my eye over for 5 hours I desperately went to her office looking for help. With no appointment she worked me in and with infinite patience and gentleness removed the contact after an hour. I have always found Dr. Larson to be a very knowledgeable, thoughtful, caring, Doctor who listens to her patients, but she also will go above and beyond to solve your problems and make you feel special.

Had the part I needed,, I was in and out very quickly. Staff seemed to have some knowledge of what…read moreI was looking for.

Great service; friendly, welcoming staff. I bought new wipers for my car and they installed them…read morefor me. It was quick and much appreciated.

How hard would it be to warn prospective patients of dilation PRIOR to showing up? Receptionist…read morerudely thru back AAA card (accidentally stuck to back of License to drive.) Could have easily taken UBER if only had know. Also, asked to fill out plethora of questions in advance. Dates & all surgeries? At 70, there are a few & they refused to send forms in advance. Last eye exam 10/11/11. Guess it will be a few more years. Horrible treatment.

Fraud!! Illegal billing practices going on here. Check all of your past explanation of benefits…read morefrom your insurance company and if it says patient responsibility zero and you were billed by this excuse of a business contact your insurance company, contact your attorney.

Great! Easy in and out. Clear communication. Happy to have found this business. Would recommendread more

Would not recommend this office. The office staff is beyond rude. While the doctor was…read moreknowledgeable, he used foul language and was arrogant. There was one young man, I can't remember his name, that was the only decent, positive interaction we had. After several visits, we ended up switching to a different practice because the doctor was tolerable but their office staff needs serious customer service training.