I have rented cabins in Gatlinburg and other locations on numerous occasions and have never had such an awful experience. You must pay a nonrefundable deposit and the very last day before your stay you receive another contract that says basically you will clean up and leave the place exactly as it was even though you are forced to pay an $85 cleaning fee. We also had to be checked out completely by 10:00 AM, definitely not the industry standard and most definitely inconvenient for a family with teenagers. The information given about our stay indicated that they would be monitoring the thermostat to make sure there was no abuse. The cabin has three bedrooms with the loft containing one bedroom and a pull out sofa and we had to use both. It was in an seasonably warm weekend in October and even though I kept setting the thermostat for 70°, whenever I would check it it would be at 72. After sweating it out an entire night because the loft was over 80° even with the thermostat set at 72, I texted the owner and asked her to please stop adjusting the thermostat. She was controlling the temperature of the cabin remotely. Not only is this a violation of the rental laws in the state of Tennessee, the fact that she did not disclose this was unconscionable. The second night my son and husband had to sleep on a couch and recliner in the living room because the loft was entirely uninhabitable. Scarce furnishings, uncomfortable beds and ridiculous check out time and requirements. Do not waste your money. read more