0 Zero Stars. Arrival for appointment, 3 kids arrive all in their early 20's 1, to measure, 2 to sell me. No professional contractor, they had no experience at all told me they don't install they are just sales people. Nate, the lead was the family member of the owner. I provided my research of different composite decking and Nate began telling me the one I thought was good was a Home Depot brand and not good. I asked them what they knew about the rules and restrictions of Incline village fire rating, they didn't know. They showed me pictures from a digital pad and all the photos looked terrible. Sidings of the Trek Deck boards were showing, I questioned him on this and he told me that could have been installed better. I told Nate in my original phone conversation before I agreed to the appointment I was looking for education and knowledge. They had none. Don't schedule an appointment with them. The $249 they charge is how these kids get paid. Nate had the most experience of 5 year in sales only. Not installing. He can't answer any install questions. My bid came in at $221,552 for a deck measured 1,221 square feet. Each item charge, such as rails, demo, Site dev and construction , design were charged at the same square footage. WTF. He just sells. Note my error that they have no Yelp rating. Mine is the first. LTBBeware. . read more
