I had pulled an original review because the director freaked. Since trying to resolve with her and after she instead decided to cause further issues, I am reposting. Vista Prado is nightmare. They pay for good reviews with offers of a free starbuck drink so I wouldn't believe any of these reviews. And the director is angry, defensive, unprofessional and not the least bit appropriate. Today I called to speak to her with an issue regarding my mother and she threatened me after which she called the family member in charge of my mother's care alleging all lies, causing a bunch of issues. Later she ADMITTED that she thought I was a different relative who had apparently been abusive to her ( not my issue) and I asked to her to then contact my sister and rectify the drama she caused - essentially explain her mistake. She said she would only do that if I removed the review, so I did. But she didn't do what she said she would, It was a big lie. Instead she further bolstered the lies. Not to mention my issues regarding my mother were NEVER addressed causing more unnecessary stress. This place is terrible - how unprofessional and inappropriate that any relative would have to deal with such drama, just because of raising concerns about a sick relative. And they were legitimate concerns. If I call at a certain time, because I call a lot, my mother sounds overmedicated. Do I know that? NO. But that is why I called. I know what I hear. So, proceed with caution, you all. I would say if you can find another place, do it. Do due dilgence if you are going to send someone here. Tedra, it appears, is simply concerned about reviews and appeasing the people who pay for care - money, money, money. And who is going to call her on it - the patients are in there for memory care and won't remember being overmedicated. It's an awful place. It's just so sad and awful that this kind of thing goes on. If this helps one person make a more informed decision for in patient memory care, I'll feel like the STRESS today - hours of it, would have been worth it. read more