Unqualified "caregiver" showed up high as a kite, reeking of weed, passed out at ny elderly…read morefather's dining room table and provided no services. BEWARE this dangerous organization.

BEWARE this dangerous unprofessional agency who does not follow through on the care they claim to…read moreprovide. I had a good feeling about them based on my initial meeting with their nurse Genevieve and my elderly father. We made a plan, signed the necessary paperwork and a plan was implemented to start twice daily visits a few days later. On the first day, with no prior warning or excuse, they contacted my father to tell him they would not be coming after all but would start the next day. The next morning - with no notice - they also failed to appear. After sending a lengthy e-mail addressing my outrage, I just had a telephone conversation with the business owners and reps that compounded my outrage. They said that there is a shortage of health care workers and that visits are not guaranteed and they are sorry if I felt misled into believing otherwise. Of course our previous conversations were misleading. Nobody contacts this agency unless their elderly relative needs home health care to protect their health and safety. Literally nobody would enter into a contract with a care provide if they knew it was a crapshoot as to whether any actual care would be provided. This sleazy business is not only unprofessional, it's dangerous. Lives are literally edangered by their failure to show up and provide the services they promise. Beware! Beware! Beware! If you have any interest in protecting your loved ones, sign with a reputable agency instead.

I can't say enough great things about this place. The staff is wonderful, the residents are…read morefriendly, the food is good, and there are a lot of activities offered. I would highly recommend it. They offer independent living, assisted living and a memory care unit called The Arbor.

From the owner: Kirkland Crossings offers independent and assisted living services to senior citizens throughout…read moreWisconsin. The center has one- and two-bedroom apartments, and independent cottages with cable television, telephone connection, and garage facilities. The services offered by the center include housekeeping and laundry, dining, transportation, facility maintenance, emergency response system, medical assistance and nursing. The amenities offered by the center include, exercise and fitness rooms, refreshment bar, outdoor patios, library, beauty parlor, barbershop, prayer room, spa facilities media center, computer laboratory and guest rooms. It offers a variety of recreational and social programs and spiritual activities, and provides occupational, speech and rehabilitation therapies to senior citizens. Kirkland Crossings is located in Pewaukee, Wis.

Owner was very rude from the first phone call. I would be scared to leave my loved one in the hands…read moreof this man. First impressions are everything, go with your gut

I've been working for Touching Hearts for well over a year. I absolutely love it! The clients I…read morehave worked with were individually chosen for me. It's been extremely rewarding to be able to help people stay independent and in their home where they are most comfortable.

After interviewing several caregiver agencies for my husband after a lengthy hospital/rehab stay,…read morewe finally found Assisting Hands. The staff was very proactive in finding the right caregiver to meet our needs and we were very pleased to have been assigned a caregiver who was compassionate, kind, and did a wonderful job managing my husband's changing needs over the past 18 months. The scheduling staff was very thorough and responsive to emails and calls. Home visits were scheduled periodically to check in on the dynamics between my husband and our caregiver. We recently terminated services only because my husband has progressed to the point that he no longer requires a daytime caregiver, but Assisting Hands was there for us in a time of great need and we were most appreciative for the great service!

My family used Care Patrol for my Dad's placement into AL from his home. He was steered to a pricey…read moreAL place he absolutely hated. We'd promised him he could move in 3 months if he was still unhappy. We were looking for alternatives just in case--including my Dad, who did it on his computer at/around the 3 month mark. His query for more information from a different AL place ended up, somehow, in Care Patrol's lap. He said he received a call from the agent who placed him there, who told him he was already at his home and that's where he would stay! Can you believe that? Apparently, CP placement works on commission, which is payed by the facility, BUT they only get the full amount if the person stays 90 days or--3 months [shocker]. They must've gotten a hell of a commission because Dad quickly deteriorated from his unhappiness and wanting to be elsewhere. They had zero concern about an elderly man's health or wishes.

We worked with Dawn who was a silt wonderful. Always available and informative for placement of my…read moremother in law. She made everything very easy