I called Dawn of Caring Hands at Home. I asked her why Carrie was not wearing a mask or gloves or…read morewashed her hands when she visited my elderly mother. She said "They don't have masks." They "have never had masks". "I can't require Carrie to wear a mask because we don't have masks". I asked her how much training Carrie had. She said that she didn't have any training and that they only train them if there is special equipment that is being used. She said that she "has gloves and could give her a box of gloves." I told her that I was in utter shock and can't even wrap my head around the fact she is telling me these things as if my concerns are frivolous. I said that Fauci dominated every network for 2 hours a day. Every website has a Covid notice, every door to every business has a CDC Covid notice about wearing masks and gloves. I said that you can't even walk into Menards without a mask and they, a home health agency, sent someone in to see my mom who is 88 and medically fragile, whose son drives from Chicago to only wave to his mom through her window. I said I drop groceries off and spray the bags down with isopropyl alcohol. She's only left her apt possibly 3 times since the pandemic hit and with all of those precautions, just like that they send someone in who has no protective gear. I asked her to explain that. She said she understands where I'm coming from but we would have to provide masks. She asked me to if she should have Debbie call me. I said yes. She said that she's on vacation, but will try and get ahold of her. I'll let you know when or if I hear from her. I received a call from Debbie. She reiterated my concern. She said that wearing masks is no longer required. I asked her where that information is from. She said the governor. I said that the DHS and CDC guidelines require it and should be the guiding authorities for a home health agency. I asked her how she would feel if someone came in to care for her mother without PPE. She said she could not answer that because her mother is long gone. I asked her if her mother was alive, how would she feel. She said that she would be perfectly fine with it. She herself goes out everywhere without a mask. I said that this is about an elderly and medically fragile 88 year old woman. I said that I had great concern with her agency's judgment on this issue. We want to discontinue Carrie as of today.

From the owner: best caregivers in wisconsinread more

Very thorough, proactive in reporting information or asking questions of me for my parents. They…read morelove the caregiver, too, and that's the most important part.

I recently contacted Nurse Next Door to inquire about their services. I was greeted in a friendly…read moreand professional manner. They provided all of the detail I needed regarding the home health care services they provide. They thoroughly screen their caregivers and provide in depth training per account needs. The owner, Bobbi screens each client in order to match up the correct caregiver with the clients needs. I will definitely be calling Nurse Next Door for my future in home health care needs.

Came in with my grandmother for PCW work and all the staff were very kind! Applying for the first…read moretime was confusing but they helped us through the process and was very patient. Overall, I would recommend!

From the owner: Personal Care Worker (PCW), Caregiver, Companionship, Home Health Care, Home Health Aides , Care At…read moreHome, Personal Care Services, Personal Care Agency, Senior Care.

The HR staff are illiterate. Case managers are unprofessional. I shared a client with a worker…read more(will NOT call her a caregiver) who referred to client named Bradley as "Tim" in all her charting. These people hire anyone who is upright and has a pulse. NEVER use an agency for care - network and find private pay (FAIR pay - not $16/hr pay for care providers at this place while the agency charges $35-45/hr) A fair wage for a quality care provider is $22-30/hour. These agencies do not care about clients - they care a lot about making money off said clients. Worst experience ever

After suffering a horrific accident where I smashed my face and broke both wrists that needed…read moreplates and screws installed in them, I was literally not able to take care of myself. I had casts on both arms and almost up to the top of my fingers. I had excellent care at Waukesha Memorial Hospital for a week and then not good care at a physical rehab center that I will not disclose for now. Once home I was in dire need of being bathed and combing my hair and that is when Gina took excellent care of me and with a happy and funny attitude also. Not only did she look after me, she also emptied my garbage and help me open bottles in my refrigerator because I could not. I was totally impressed with Gina and someone who I could call a friend!

Love this business! Most kind and understanding girls and caregivers out there. Highley recommend.read more

From the owner: Our business focuses on meeting the home care needs of our patients by providing safe, quality care…read moreand treating them with the dignity and respect they deserve, so that they may feel safe and comfortable in their own homes.

For all intents and purposes, they definitely do have a good security team on board from what I can…read moresee. My problem came in with the car show that me and my wife decided to attend with her 1972 Grand Prix. Number one my wife and I both have COPD and they placed us on the entire other side of the building which is at least a half a mile long if not a little more walking distance to the bathroom which at first they only had one bathroom open Not only was it on the other side he had to walk him walk to the right, and then almost to the front of the building they opened up another one, but on the same side they would've been more smarter to open up a bathroom on one side and open up a bathroom on the other And this is something that they should've learned the first time around that they did this cause. Evidently this is their second year running one. My second complaint is the fact that their food vendor was only selling hotdogs. Yes, they had soda and water and a variety of chips, but only hotdogs what vendor only sells hotdogs what person in their right mind only sells hot dogs this is just wrong on all levels you at least have Brotz and hotdogs or Brotz and burgers you have choices don't come at me with food And you're supposedly selling food for a cause with only hotdogs that's an insult to your public. There are people who don't like hotdogs who prefer the other or at least Brats. Come on now you're supposed to be smart people.... We also felt like there should've been more prizes for other cars Especially when you advertise more than just hotdogs on your advertisement. Number three They clearly had cones catering to one specific car club saving parking for a favored club Is kind of dishonorable amongst clubs No one particular car club should have first dibs unless they are the ones that are putting it on and I don't think MOB was... We were not impressed... We are not sure we're coming back again hotdogs? We're not two years old.

From the owner: Franklin Place is located in Franklin, WI a suburb of Milwaukee…read more This purpose-built community has been designed specifically to optimize the experience of those living with Alzheimer's disease or other forms of dementia. Our talented team of energetic, skilled, and dedicated individuals are ready and eager to provide just the right amount of support and care for your loved one. Meaningful engagement plays a key role in the quality of every resident's life. Pathways of Purpose, our proprietary life-engagement program, offers a tailored approach to activities that affirms each individual's identity and creates opportunities for connections within their community. Embracing evidenced-based practices, we focus on enhancing well-being.

Our family had placed an elder here and we were excited because the facilities are beautiful. We…read moresoon found out that was the only thing that was true about the place. The care for the client we had there was horrible, I wouldn't place an enemy there. If you love your elder don't place them here. Neglect was evident on some of the residents that I saw (our elder too). I understand that Castle is understaffed but that doesn't mean a resident shouldn't be cared for, pay your CNAs what they are worth and maybe you'd have better care. Regardless the CNA and LPNs and the RNs should be ashamed of their work ethics. This was by far the worst senior living company I've ever seen. Yes I've worked as a CNA but I took pride in caring for my residents and the families appreciated the few minutes of extra time I gave. I would never put my parents in this facility, they would be better off somewhere else keep on looking for other places you won't regret it. My biggest regret is doing business with Castle in the first place.

My uncle is a resident here and we are so grateful for the great care he receives! Staff update me…read moreon his condition frequently and every time we visit him, which is 3 times a week, staff is friendly and greets us with a smile. Very clean facility. Thank you everyone at Castle!

I have been going to EXOs for the oases few months for PT and Andrew is amazing. My ankle/foot…read moreinjury was thought to be one thing and has turned into another issue making progress to get me back into my sport.