Have to admit, first impression was concerning. BUT they quickly won me over. From the nurses,…read moresocial worker, therapist, to nutritionist, every single person was kind and caring, advocating for my mom. Are they understaffed? Yes, but who isn't. The most telling was when my mom was able to come home, she said she missed her friends (staff) there and said she loved every single one of them. My mom is a glass-mostly-empty person so this is truly of the highest compliment.

As a prospective employee who dealt with a ton of issues during the hiring process and was given…read morethe run around by HR for a month before having my offer rescinded, I would strongly recommend that you reconsider working for or residing at this facility. Ultimately, it became clear to me that VMP does not like staff who speak up and their primary goal is to better cover up issues rather than actually fix them. They are currently under corrective action from the state and have a one star rating. The HR manager slipped up today when I pressed her and admitted she had conversations with the CEO, COO, and therapy director and that they were concerned that I would be one to report issues that I saw and that was the primary reason that they decided to rescind my job offer. Prior to this conversation, I was given a bunch of other conflicting reasons and lies were made up, including claiming that I refused to accept the pay they offered me even though I only learned in that conversation that they actually got exactly what I asked for approved. Holly (HR) and Lisa (HR manager) were the two people I've been dealing with for the last month and I would recommend that you get everything in writing or record your conversations with them in particular to protect yourself (WI does not require you to let them know you are recording them FYI). Holly said so many lies it made my head spin and the few times I had hard evidence that she was lying her story would change entirely and she would say that she "made a mistake" and "misspoke". Lisa said that Holly followed company policy, even when I pointed out that Holly was even caught in a lie in a conversation we all had on the phone together. Lisa also claimed that no one has ever said Holly is unprofessional, implying that I was the issue, but in the exact same sentence said that Holly admitted to being unprofessional with her lack of communication with me and follow through of actually calling me when she said she would (for reference, on several occasions she would tell me she'd call me on Friday, and then we didn't speak again until the following Thursday only because I would call her). Ultimately, the therapy department is understaffed right now, they told me how desperately they needed my help, and offered me the job on the spot, but they would rather operate understaffed than risk having an employee who advocates for the residents. I am passing this information along to the state too since they are still under corrective actions, but feel it's important that potential employees and residents are aware of the depth of problems here. Other past employee reviews on different websites also echo that anyone who speaks up about treatment of residents is fired, so be prepared to file a whistleblower claim if you take a job here. As someone who rarely reviews places, it really means something that this place made me concerned enough to warn people on several review platforms. I knew that VMP had high turnover in staff, but now I know why.

My mother in law was here for 5 years. Three years at the attached assisted living facility and 2…read moreyears in the nursing home. She had nothing but the best care possible from both facilities. They would call us if they had the slightest concern and we greatly appreciated that. The staff was very compassionate and caring every step of the way. We highly recommend it.

St. Anne's is operated by the Sisters of the Divine Savior order and as such is still run in a very…read moretraditional Catholic manner, very unlike the profitable corporate capitalist cancer that has usurped the American healthcare system. I'm not Catholic, I'm giving you a sociological observation, the staff and administrators here exude sincere compassion driven by their faith. I do volunteer entertainment work so any assisted living-skilled nursing facility I review is going to be good at scheduling social activity and cultural stimulation for patients and residents, but St. Anne's seems extra special in this department. The outside isn't so attractive but the insides are clean and comfortable, the chapel is lovely and there are many friendly gathering rooms. Family and friends seem quite welcome but the most remarkable thing about this place is that the food is good, though they did foist some decaffeinated coffee on me.

Quality staff, food,Quality addiction therapy with guests and knowledgeable staff! I know this…read morepersonally ha been a client.

Anyone who is looking for drug or alcohol detox and treatment can check in 24 hours a day/7 days a…read moreweek. Insurance is not needed!!! This is not a fancy detox/treatment center. This is very basic but you do not need much to detox. Personal hygiene and clothing provided. This is a non smoking facility.

Blu Grotto Memory Care (Capri Community) My loved one moved…read morein after assisted living could no longer meet their needs. The initial intake involved a (literally) 15- minute in-person assessment of my loved one in their home by the site nurse before the move. The interview, combined with medical records provided directly from a geriatric physician (the primary care doctor), established the level of care. I was unhappy to find out via the auto withdrawal for rent (!) that the rate was increased by over $1,000/month in the week immediately after move in. I understand that it's hard to gauge a patient's exact needs in a short period of time and they increased the level of care but that it wasn't communicated is what really set me off. When I inquired, they apologized and admitted the lack of communication was an oversight. I observed, that despite having a small (under 15 total) population, some of the care staff seemed less than engaged. Others were great. And while some were nice and helpful there were one or two that were not friendly and seemed annoyed to have to answer my questions about my loved one and their transition into this environment. These same staff were seen on the floor scrolling their phones while the residents watched tv nearby. I guess it makes sense those 2 things happen at the same time, staff need a break too. My loved one has moved from this facility. I don't think it's bad, seemingly everyone is safe, but if you're able, tour it more than once and if possible at an unscheduled time, you may get a better sense of the care there. This review is based on a short residency at this facility.