Stay away from this company unless you want to risk their caretakers stealing from you…read more 3 separate incidents with the latest a missing passport from Joliet location. Unprofessional, unqualified care givers with a few good ones mixed in but never worth the risk of feeling you've been robbed inside your own home and paid someone to do it. STAY AWAY!!!

Steer clear of Home Instead in Joliet if you care about your elderly family members surviving the…read morepandemic. Home Instead gravely mishandled sending a new permanent unvaccinated caregiver into my parents' home without disclosing this information, thus putting their lives at risk. My parents have many comorbidities, including COPD, asthma, heart disease, and hypertension that could have been the end for them if the Delta variant was transmitted during an unguarded moment of mask removal, which has happened with other Home Instead caregivers. Belle, the administrator on the phone, was very defensive about asserting company policy, and not heeding our alarm and serious concerns, citing misinformation about HIPAA and their not being allowed to ask employees about Covid-19 vaccination status (quite wrong, according to Robert H. Shmerling, MD, senior faculty editor at Harvard Health Publishing, in an article of August 2021, who says companies ARE allowed to ask employees about their status and make their own mandates). Home Instead does not take care to do this, is more concerned with the bottom line, and instead sends unvaccinated workers into the homes of the elderly, putting them at risk and claiming that we did not ask for such accommodations. We have been clients of this company for several years and they have been unprofessional and have not treated us with honesty and transparency. Belle was defensive and confrontational when we expressed our upset and displeasure, and protected the owner of the company, who was not interested in getting involved. Terrible client relations!

My experience was similar to Jim's review. Our mother moved in with us and we were trying to figure…read moreout her schedule and let Jackie - the owner - know we would need to adjust her schedule as we got things sorted out. She said that was not a problem and promised us that she was just a phone call away. We left that meeting very hopeful. We rarely could get her on the phone after that day and her scheduling team had a big issue following through with requests for a schedule change. I even emailed them a proposed schedule using the email on their website. They never got it and didn't know where my email went; they assumed it went directly to Jackie but weren't sure... When I did finally get ahold of Jackie (calling the number on the invoice) she promised us twice she'd get a schedule to us by the end of the day. She didn't. Nearly a week passed with us asking her a second time to provide an update -- again she promised she'd get back to us by EOD. She never did and never even contacted us to say she needed more time. It was just *silence.* When we let them know we were terminating our service, Jackie was defensive and confused. It was a truly wild experience. I'm giving them two stars because the person they did set us up with for a few days each week was good. She just didn't have bandwidth -- and I don't think Pink Angels is staffed to be anywhere as flexible or accommodating as they promised.

If only it were possible to give lower than a one-star review. I don't know where to start; the…read moreservice was deplorably bad. My first clue should have been when the company owner, Jackie, showed up at our house driving a Maserati. At our first meeting, I was promised the moon and the stars; I was told the schedule is as flexible as I needed it; if I needed anything, Jackie is only a phone call or text away 24/7. After that meeting, I was never able to speak with Jackie again. Instead, she has a staff of family members who incompetently complete all of her work. When I would ask to talk with Jackie, I'd get the excuse that she was too busy or in a meeting. When returning my calls, they would consistently call my mom direct, which did nothing but confuse her; when I expressed my dissatisfaction with the service I was receiving, they canceled on me altogether with no notice at 4p on a Friday. I was left caring for my terminal mother until I could find another care provider. Palos Hospital's hospice service recommended Pink Angels, and I accepted their recommendation without question; well, lesson learned. I've reached out to the hospital to let them know about our experience and ensure they never recommend them again. We went with a company called Home Instead, and they were the most caring and compassionate people I've ever encountered. I wish I had gone with them in the first place.

Our family has been working with Ralph from Eva's Home Health Care. Ralph has been very helpful…read moreand informative. He send us some caregivers to interview and we feel they will be a great addition to our family. He was able to send us candidates within a couple days since our need is time sensitive.

I was very specific about the days and hours needed and they assured me they had caregivers…read moreavailable. Scheduled an interview with a caregiver, Barbara. The days and hours worked for her until she left the interview. Then apparently "we had a small problem". She wanted 4 days and 6 hours a day at $25.00/hour based on what she "saw"???? I asked what she saw, apparently the house was a mess??? It's a condo and I know it wasn't a "mess". Sorry Barbara and Eva's, there are other agencies out there.

MORE HEALING CARE IS THE BEST HOME CARE SOLUTIONS EVER!…read more I can't say enough great things about More Healing Care! The team is caring, dependable, and truly goes above and beyond for their clients. From day one, they showed compassion, professionalism, and dedication that made me feel confident my loved one was in good hands. The caregivers are not only skilled but genuinely kind-hearted - treating clients like family. Communication is excellent, and they always make sure every need is met with patience and understanding. If you're looking for reliable, compassionate home care that makes a real difference, More Healing Care is exactly what the name says - THE BEST!

From the owner: More Healing Care LLC is honored to serve individuals and families throughout Cook, DuPage, Will,…read moreLake, Kane, DeKalb, LaSalle, McHenry, Kendall, Grundy, and Knox Counties. We are committed to delivering exceptional, reliable, and compassionate non-medical home care that promotes safety, comfort, independence, and peace of mind. We do more than provide care—we build trusted relationships. Our approach is rooted in dignity, respect, and attentive support, ensuring that every client and family feels heard, valued, and genuinely cared for. Whether assisting with activities of daily living, providing meaningful companionship, or supporting recovery and stability at home, our dedicated care team is focused on creating a positive, empowering experience tailored to each individual’s needs. We invite you to explore our services and schedule a free consultation to discuss how More Healing Care LLC can support you or your loved one with personalized, dependable care. More Healing Care LLC proudly accepts Private Pay, IDOR, and Long-Term Care Insurance. Your loved one’s well-being is our priority, and we are here to make quality home care accessible, dependable, and truly healing.

Words can't express my gratitude towards ascent home care. My father was in rehab and given a weeks…read morenotice of his discharge and suggesting that he had 24 hour care. I had a week to find care for my father, which the other companies I interviewed either needed minimum 2 weeks notice or we just didn't jive. But with ascent home care, they were ready, willing and accommodating! The process with my dad was overwhelming and on his discharge date I couldn't be there. Ascent took the reigns and kept me updated with everything from the time they arrived at rehab to when they were on their way to my dads to when they arrived home. Hey made the process easy. The care workers were amazing and patient with my father and kept me updated with everything going on wth him and supplies he needed. I NEVER had to worry about my dad's care or his safety.I highly recommend this company to anyone who is searching for care for a family member or loved one

We had the best experience possible with Ascent Home Care and their care-takers. My Father-In-Law…read morewas in a nursing home and it was time for him to come home with hospice. The Dr's gave him 7-10 days to live. He lived for more than 2 months with excellent care from Ascent. Our caretaker, Ariel, was an amazing angel that gave my dear Father-In-Law respect, comfort and friendship. He bathed and fed him and gave him massages. He fit right in with our family. He made a very sad time in our lives bearable and actually enjoyable at times. The owners of Ascent have huge hearts too and are hands on. I highly recommend them for home health care.

Really great company to work for the clients are really nice and friendly the company have really…read moreflexible hours for the employees .

From the owner: Your Trusted Local Home Care Agency - JAC Care at Home is your premier home care agency for…read moreseniors, adults, and those needing specialized or personized care. We offer flexible in-home services to fit every need, from medication reminders and light housekeeping to meal preparation and companionship. Our caregivers are carefully vetted, ensuring the highest standards of safety and care. Discover the difference personalized care can make for your family.