We found Park Place Manor to be exceptional compared to other facilities in the area. The…read moreenvironment is inviting and the building is clean. My sister was in need of rehabilitation services and they are delivering!! She is happy there and feels this is where she will be given the best care. The Nursing staff, the Therapy staff and the Activity Director and all I've met are great!!! Thank you so much for all you do.

It's hard to talk about a retirement center because it's where we end up when we need someone to…read moreassist us. With that said, I will say this place has been good for my family in dealing with aging family and friends. They're knowledgeable in government assistance for seniors and have a staff that is patient, caring, and strong when working with the residents. Park Place has many activities for the residents - one of them being a Sunday church service.

IN 3DAYS MY FATHER WAS DEAD. THIS TOOK ME AWHILE TO POST. My father had a hip replacement. He went…read moreto this place and they killed him. I called the state. They found nothing. However I still dont understand how they didnt see anything. He didnt void(urine) for 3days. He went back on the 3rd day and they question his urine output. They didnt even take him out of the bed to go to the bathroom. Put him in a brief. Mind you my father was up and moving around good after his hip replacement. If you dont get a person up to move around the chances of blood clots is high. So yes my father died from the blood clots that was formed for the hip replacement. I pray if you read this. Make sure you keep looking. You dont want your love one to go in the first day and be met with CNA's and nurses starting off neglecting your love one.

I was hesitant at first when picking the Rosewood for my husband but I have to say how very pleased…read moreI am. From the nurses, OT/PT/Speech therapist, CNA's, housekeeping to the administrative staff everyone has been wonderful. My husband is in rehabilitation and will be switching to a nursing home at another nursing facility as soon as they have a male bed available but I'm so happy that he was at Rosewood. Thank you

I do NOT recommend this business. They have very unethical business practices. I met…read morepersonally with the owner. She took a downpayment from me and said she contacted a Caregiver. The Caregiver NEVER showed up or called. She kept my down payment! She apparently lied about contacting a Caregiver to come to my house to help. I gave her the money in good faith. She lied about contacting someone....... then stole the money!!

I've worked at a few care facilities in the past and i can feel the positive energy at Here At…read moreHome. They have the most loving homes. They have two care homes and Mrs. Rosie cooks amazing homemade meals for both.

I can't begin to say enough nice things about Sonya and the Heavenly Helpers team. They gave their…read moreall in caring for and making my sweet Aunts final days and hours as palatable as possible. They will forever have my full gratitude!

Sonia took care of my parents with great care and compassion, she is professional while still very…read morepersonal, she handled the daily cares including making dr. appts, grocery's, errands. She took a great load off of us . She wants to continue helping people and I highly recommend her and her new company.

I scheduled an appointment online 45 minutes prior to closing which was at 8pm and I scheduled the…read morevisit online for my son to be seen at 745pm. The visit was available online through online scheduling. He arrived early as directed online in the online scheduling portal. All paperwork was completed prior to him walking in. At walk-in he was told they would not see him because they had two other visits and wouldn't be taking any more patient. He had an appointment made through their portal. If they were not taking any more patients the appropriate thing to do is to close out your visits. Poor patient experience. They didn't even check him to make sure he was ok before turning him away. He's a student at UMHB. We are not there with him and would expect hours listed on the website and appointments made to be honored.

I went on 3/26 because I had already been sick 5 days with a cough, phlegm, fever and chills at…read morenight, and muscle aches, and was given a ted talk by Catherine, the nurse practitioner, that she thinks the medical establishment wants to keep people sick and that antibiotics wreck your immune system, and that the clinic has been giving out antibiotics like candy but no more, and that she thinks you need to be sick two weeks before getting any. She even bashed glp-1's. She eventually agreed that if I didn't feel better by day 7 then she would write me a prescription. I called two days later at 1pm on day 7, Saturday, and was told she was busy and would call me back. Never got a call so I called at 5:10 and nobody would answer. I called just now at 8am Sunday and was told that a note was put in my chart that she spoke to me and told me to take OTC drugs until Monday. I never spoke to her by phone, so that's a lie, and why would I wait till Monday when she said day 7? That would be day 8. I explained this to the girl on the phone and she said, "Well that's what it says on your chart." I asked to speak with the nurse practitioner that was there now and she said she was busy with patients and wouldn't prescribe me anything without seeing me. I said "I'm a patient." And she said "sir, you need to either come in and be seen again, or wait until Monday." So I spent $150 for nothing, and now they want another $150 to get what I should have been prescribed already. I've been coming to this clinic for years, even back when it was doctor's express, but this experience has been awful and I'll never use this urgent care again. I'm a self pay person because I don't have insurance, and so I only come to the urgent care if I'm really sick. I always try and stick it out to save money, so when I do come it's because I genuinely feel awful and need help, and these people have treated me like a drug addict looking for an antibiotic fix. I feel like they got my money already so now I'm just a nobody. I'll never come back here.

We had both my father-in-law and mother-in-law at Little Elm residential care. My mother-in-law is…read morestill there, but unfortunately, my father-in-law has passed. You very much so enjoyed staying there for the short time he did have and actually had a smile on his face for the first time in a long time. My mother-in-law is still there and really loves the CARE and the Ginuwine love that she does receive from this home. Gretchen and her husband Steve are two of the most wonderful people we have ever had the luxury to meet. I really wish that yelp had a 10 star rating system because I still try to give it a 12. Unfortunately I might be changing my review here once I actually get truth and factual information on issues that have arisen while my wife and I were on vacation out of state.

My sister and I cared for my mom as long as we could in her apartment, but it soon became very…read moredifficult to get her up to walk get on and off the toilet and give her a bath. We found the answer to these problems in the wonderful Little Elm Residential Care Home with Gretchen And Steve Hook. They had all the equipment she needed to safely do all her ADLs, such as a Hoyer lift a hospital bed with an air mattress a shower chair, a roll in shower. For the first time I heard my mother say I am so happy here. My heart was at peace. I recommend this personal care home for any family looking for a loving safe environment for their elderly loved ones. Chris Lange, MS,OTR

The admissions team is great at answering questions and informing. The clinical liaisons are such a…read moregreat asset. Therapy and nursing teams are great and help patient to return home.

Wonderful facility with lots of healing light. I love the staff here and the love the staff show…read morethe patients is unlike anything I've ever seen. I would have zero qualms bringing my family and friends here.

Fantastic Care. Fast and efficient Ive been seen a few…read moretimes at this location and their very friendly. Used the lab several times, and they're also very friendly. It makes my transition from old address to New Clinic much easier.

Staff is friendly. My problem is getting in to see your Dr. depending on your appointment it can…read moretake up to 3-6 months .and I really only see my primary care Dr 1 a year