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    3.0 (3 reviews)
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    Visiting Angels

    Visiting Angels

    (1 review)

    I have utilized Visiting Angels on two separate occasions for simple medical transportation for…read moreminor surgery procedures or diagnostic testing. The first experience was Nurse Katrina. During check-in at the clinic she had on a jacket with disrespectful curse words on the back, in a facility with young children. After my procedure was completed she picked me up playing music loudly I guess to cover up the rattling of the vehicle. When getting out the car she asked if I wanted her to make me lunch, "I said no thank you." As I reach for the door latch she locks the doors and starts talking processing her gas mileage and signing off on that. I know based off history with Visiting Angels all paperwork and billing is done upfront and closed out 1 week after service. Furthermore a patient signing off on paperwork while drowsy from anesthesia is inappropriate. I felt unsafe & comfortable in this scenario. I tried their services once again with Nurse Dasajia, she arrived a few minutes late first off. Her buttock was hanging out of her scrubs. I guess she was pregnant and didn't have properly fitted uniforms. Then when loading into her vehicle there was trash and toys on the seat, the request stated the Nurse would utilize their own vehicle for transportation. Then she acted like her keys were lost. I just said they are not on my seat then she picked them up from her lap. I guess when I did not volunteer my vehicle or help her find keys that were with her. This company needs to hire more organized, professional people, and pay them higher wages to afford proper uniforms and maintain reliable transportation. I would never utilize this poorly staffed company with low hiring standards and protocols. Nurses should be clean, well groomed, with reliable transportation at a minimum. Respect and integrity would be a bonus. DO NOT GASLIGHT OR INSULT MY INTELLIGENCE! I reached to VISITING ANGELS, 112 NORTH MAIN STREET, BELTON, TX 76513, PHONE#:(254) 899-9400. This is in fact your agency and I coordinated medical care with your staff members for medical caregivers. Do not be scammed by these fraudulent individuals!

    Home Instead - homehealthcare - Updated May 2026

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