1. Interim HealthCare - Temple

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Temple, TX

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Interim HealthCare - Temple

1.0 (1 review)
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6 years ago

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Visiting Angels

Visiting Angels

3.0(4 reviews)
2.6 mi
Locally owned & operated
Certified professionals

This company cares about their people and staff. Thorough background check and professional…read morecaretakers in a loved one's home is a peace of mind. Thank you Visiting Angels for all that you do!

I have utilized Visiting Angels on two separate occasions for simple medical transportation for…read moreminor surgery procedures or diagnostic testing. The first experience was Nurse Katrina. During check-in at the clinic she had on a jacket with disrespectful curse words on the back, in a facility with young children. After my procedure was completed she picked me up playing music loudly I guess to cover up the rattling of the vehicle. When getting out the car she asked if I wanted her to make me lunch, "I said no thank you." As I reach for the door latch she locks the doors and starts talking processing her gas mileage and signing off on that. I know based off history with Visiting Angels all paperwork and billing is done upfront and closed out 1 week after service. Furthermore a patient signing off on paperwork while drowsy from anesthesia is inappropriate. I felt unsafe & comfortable in this scenario. I tried their services once again with Nurse Dasajia, she arrived a few minutes late first off. Her buttock was hanging out of her scrubs. I guess she was pregnant and didn't have properly fitted uniforms. Then when loading into her vehicle there was trash and toys on the seat, the request stated the Nurse would utilize their own vehicle for transportation. Then she acted like her keys were lost. I just said they are not on my seat then she picked them up from her lap. I guess when I did not volunteer my vehicle or help her find keys that were with her. This company needs to hire more organized, professional people, and pay them higher wages to afford proper uniforms and maintain reliable transportation. I would never utilize this poorly staffed company with low hiring standards and protocols. Nurses should be clean, well groomed, with reliable transportation at a minimum. Respect and integrity would be a bonus. DO NOT GASLIGHT OR INSULT MY INTELLIGENCE! I reached to VISITING ANGELS, 112 NORTH MAIN STREET, BELTON, TX 76513, PHONE#:(254) 899-9400. This is in fact your agency and I coordinated medical care with your staff members for medical caregivers. Do not be scammed by these fraudulent individuals!

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Visiting Angels - Visiting Angels caregivers cater to each of our clients needs. Call us today.

Visiting Angels caregivers cater to each of our clients needs. Call us today.

Visiting Angels
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Gentiva Hospice - Temple

Gentiva Hospice - Temple

5.0(2 reviews)
3.1 mi

They were amazing. Our needs for equipment was urgent. They made arrangements that afternoon. Very…read morefast. Everyone was exceptional. Highly recommend.

THEY BROUGHT OUR FAMILY TOGETHER. After many years of living with a slowly progressing cancer, the…read moretime had come when the pain became unbearable for my father, a Veteran. His quality of life was quickly diminishing. The intermittent visits to the pain clinic were not helping and the bumpy car rides were just torture. I knew that I had to convince my father to change his plans for additional chemotherapy/radiation treatments which likely would have further eroded his quality of life. After speaking with his doctor alongside my mother, we decided the best thing to do would be to engage hospice. KINDRED HOSPICE TO THE RESCUE. My father was afraid of the word hospice and what it meant. He knew that he wanted to stay at home and that he wanted for me (his son) to provide care for him. I called Kindred Hospice on a day when he was in great pain and asked them to explain to him what hospice care meant. Krystal Wall was the representative who took our call and explained everything to us. She was so compassionate and allayed any concerns that he had in regards to whether the business might take his home or property. Krystal explained that hospice care is a benefit that is paid for through our Medicare contributions. She also explained that the Kindred Healthcare Team would work to get his pain under control restoring some quality of life. KINDRED HOSPICE TOOK CARE OF EVERYTHING. The very next day after speaking with Krystal, The Kindred Hospice Team was at our doorstep. They are amazing and fast! Immediately, they assessed my father and his medications. They got his pain under control within a couple of days. On the same day of their initial visit, they had our home swarming with kind people who set us up for success with all of the tools (including a hospital bed, oxygen, wheel chair, and walker) necessary for providing excellent care to my father. KINDRED HOSPICE TAUGHT ME HOW TO PROVIDE 24 HOUR CARE. The task of caring for my father was daunting, however The Kindred Hospice Team showed me how to provide good health care myself, including what kinds of changes to look for and report. They also showed me how to bathe an immobile large person, assist with moving and repositioning, and provide wound care. When my father fell late one evening, I called Kindred Hospice and their response was immediate. Within 30 minutes I had the fire department lift assist unit in the home and within an hour, a hospice nurse was at bedside evaluating my father's condition. The very next day, we had a remote x-ray unit taking x-ray images to make sure there was no serious bone breakage. This kind of care and response was comforting. KINDRED BROUGHT US PEACE. Their social worker, Sandy Ellis, spent much time with our family as did all of our assigned healthcare team and they became a part of our family. Everyone was attentive, professional, and held our hands as a family while we transitioned through the end of life process. They helped us to understand the many emotions that flooded through our household during the final months of my father's passing. I will forever be grateful to them for their kindness and compassion. If your loved one has concerns with the idea of hospice like my father did, please act sooner rather than later. Kindred Hospice quickly got my father's pain under control and gave my family so much quality time with my dad where we thought there was none. May you all be blessed by such caring people during such a dark and painful moment in your lives. I would like to personally thank the members of our EXCELLENT care team, Amber Mertz, RN, Millicent (Millie) Stockard, CNA, Sandra (Sandy) Ellis, Social Worker, and Chaplain Bruce Mercer. My father loved all of them as do we all.

Interim HealthCare - Temple - hospice - Updated October 2026

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