Beautiful store with really solid customer service - Stewart specifically was so helpful and…read moreprofessional!!

Seventeen months ago I came to your store and got a wonderful eye exam from a real optometrist …read more Now I can only get a video-assisted exam which doesn't work for my eyes.It's very sad that a real doctor can't work in an eyeglass facility and the glasses are received via mail that you said were made custom. For me, right here in America had a big, fat China sticker on them and melted to where I couldn't wear them within 3 months, just being in my car. Out of the sun and off the roof horrible construction.

The Dr Jason is amazing been coming here for about 5 years. I have never had an issue with them…read morethey are very kind and always on time with no issues. I get my glasses and contacts here also have been treated for eye infections. I would highly recommend this place as there staff is always helpful and everything they do is great.

My wife and I have been going to this doctor's office for a number of years. Recently I bought…read moreglasses. Took a couple of weeks to get them. When I got them, there was an issue with the lenses. I was told to give them a try for 2 weeks. I returned them and they were sent back to the lab that made them. It took 3 weeks to get them back. Still not correct. Called and requested a refund. After waiting another week, I was told they already did a redo and cannot do a refund. Basically, there vender/lab didn't do what was ordered, so I have to eat a $225.00 pair of glasses that aren't clear. I told Shelly, my wife and I will not be back and will find another eye doctor. The office is the one that controls which lab/vender they use not me. I don't do business with businesses that won't go to bat for its customers. It's my fault I bought them last year and trying to get them correct and waiting for a call back. Total time wasted was 8 weeks. Be careful before spend money they will not get a refund if not satisfied.

I had the best experience ever at an Eye Dr office. Person who brought me back to starting review…read moreeyes was great(UNCC future grad). Dr Reynolds who checked my eyes was extremely helpful and the person checking on my potential new glasses was going to search all the other store for my same frame which I loved. I will be back soon as their service levels are amazing.

I had a great first experience with MyEyeDr. My daughter loves this establishment and prompted me…read moreto give it a try. The eye strain from working on the computer all day was a bit much. I thought a new pair of spectacles would help me keep my eyes from feeling drained at the end of a the day. My visit went well, the staff members and Dr. Hinderscheid were efficient and personable. I ordered Progressive lenses and once I picked them up, am continuing to acclimate to daily wearing. All in all, I had a great experience and will return when I it is time for another checkup next year.

I've had mixed experiences here, but my last visit crossed a line. I was two minutes late and…read moreneeded to quickly grab my phone from my car (as a single parent, it's essential I stay connected). One staff member acted like I needed her permission to leave the building, which was both unnecessary and condescending. During the appointment, the person fitting my glasses made inaccurate assumptions about my vision history, dismissed my input, and even physically hurt me during the fitting--with zero apology. When I politely corrected him, he brushed it off entirely. What makes it worse? I sent a kind, detailed follow-up email asking about important next steps in my eye care--lenses, drops, treatments--and nearly two weeks later, I've received no response. For a place that had no problem taking over $600 for glasses, the lack of communication and accountability is unacceptable. I don't recommend this clinic if you expect to be treated with basic respect or to receive professional follow-through on your care.

Beth F Went in for…read morean overdue eye exam. Trish did a great job of the initial exams. The technology/equipment was very up to date and well worth an additional $65 not covered by my VSP insurance. Dr. Lafone was very knowledgeable. I'm happy to have found a place to help keep my eyes in the best health possible as I'm getting older. Recommending to family and friends!

My mom and I are new patients with Lakeside Eye Associates. We both see Dr. Bradford Hearn and he…read moreis absolutely great! With my mom, he identified her need to have cataract removed and referenced an awesome surgeon. Today visit was as good as my first visit. As a new patient and the experience was just the same. Very professional and you dont feel rushed.

I had ann extremely unprofessional experience with Dr. Brandi Salazar. After she missed three…read morescheduled appointments in a row, I raised a concern about the lack of communication and reliability. Instead of addressing the issue respectfully, she yelled at me and told me she wouldn't be my punching bag. Huh? This was shocking and inappropriate in a healthcare setting. Patients deserve accountability, professionalism, and basic respect--especially when repeated missed appointments cause disruption and stress. Unfortunately I experienced none of that from Dr. Salazar. I DO NOT recommend this provider.

This office is amazing! The staff are fabulous - Dr. Flaherty and Leisa go above and beyond for…read moretheir patients in all aspects of service. Dr. Flaherty is incredibly knowledgeable, obviously passionate about her work, and really cares for her patients. And on top of that, the office space itself is welcoming, comfortable, and stylish. I recommend Monocle to all my friends and would give them 10 stars if I could.

Dr. Brittany Flaherty is a lifesaver. I had an eye emergency on a Saturday and she met me at her…read moreoffice to figure it out. Thankfully she was able to take care of it and had my eye feeling better within days. She's professional, friendly and her staff is too. I would highly recommend seeing her for any type of eye care.

Skilled physicians and great customer service staff. Friendly and efficient. Highly recommended!read more

I shall not mention any names…read more The eye doctor I used to see in the area had the bedside manner of a bored sloth. The doctor at Huntersville Eye Care Center took a while to warm up, but once he did, he was very easy to talk to and he laughed genuinely and often. Friendly and knowledgeable guy with a calm demeanor. I'm always worried when the eye doctor takes that magnifying-glass-thingy and gets really close to your eye. This stems from an experience back in NY. That dude's mouth was WAY to close to mine. If I was Popeye, I woulda eaten me spinach. I was quite perturbed and borderline breaking point (takes a lot). He finally pulled away. With body language and tone of voice, I let him know I wasn't happy and wouldn't return. This eye doctor doesn't play those games. Very professional. The day after the eye tests (very thorough and no eye dilation but lots of lights), I woke up with vertigo. After brushing my teeth, I needed to use the wall for balance, then sat on the bed, then slid off the bed. The worst is at the gym. I hide it well (I think) because I don't want someone working there telling me I'm not in condition to work out. It will eventually pass. Had it for six months once already (gym included with no problems). I don't know if this is result of eye test or coincidence. I recommend this eye doctor. Everyone there is friendly and professional.

The exam was fine and the selection of frames was good, but the "We're open til 5 but you can't…read morepick up glasses after 4:30" thing suggests that they either don't know or don't care that a lot of people in Mooresville commute home from uptown Charlotte, and 4:30 is not realistic most days. If I'm going to spend a grand on glasses, I'm going to spend it somewhere a little more customer focused going forward.

Have been using Dr Monson's practice since I arrived in the Carolinas in 2018. The staff is very…read moreattentive and efficient. Dr Monson is extremely thorough and takes the time to explain to you what is going on with your eyes. I feel very comfprtable with all of the exams and truly trust his judgment. I highly recommend Vision Center of Lake Norman.

Worse experience ever! Waited over an hour in the lens department only to find out I couldn't be…read morehelped! It was one lady trying to wait on about 10 people! They need more help in there.

Stopped by to get my eye glasses adjusted (that were purchased there). The lady didn't act like she…read morewanted to help me, then after making an adjustment, I didn't think they were right yet. She argued with me and said they should be fine. Meanwhile, they were announcing in the waiting room that one Dr was running 45 minutes behind. Time to find a new office.

I've been coming to this location off Main Street in Davidson for the last 4 years and see Dr…read more Schmidt who is amazing. She always has a pleasant demeanor about her, but most importantly she is very knowledgeable in her field of expertise. I would recommend this location if you are seeking an eye doctor and definitely recommend that you see Dr. Schmidt.

I have been seeing Dr Schmidt for nearly a year for both routine and emergency eye care. She is an…read moreabsolutely phenomenal physician. She is exceptionally thorough, asks questions and provides detailed answers you can understand. She is extremely warm and kind. I highly recommend her.