Seventeen months ago I came to your store and got a wonderful eye exam from a real optometrist …read more Now I can only get a video-assisted exam which doesn't work for my eyes.It's very sad that a real doctor can't work in an eyeglass facility and the glasses are received via mail that you said were made custom. For me, right here in America had a big, fat China sticker on them and melted to where I couldn't wear them within 3 months, just being in my car. Out of the sun and off the roof horrible construction.

Warby Parker just opened at Birkdale! I came on a rainy Saturday morning and was in and out in…read moreless than 30 min. The inventory is massive and the customer service is great. The team Is very knowledgeable and they have a lot of staff to accommodate all customers. It's the perfect location and I'll have my glasses being shipped to my home in 2 weeks. I'll definitely return.

The Dr Jason is amazing been coming here for about 5 years. I have never had an issue with them…read morethey are very kind and always on time with no issues. I get my glasses and contacts here also have been treated for eye infections. I would highly recommend this place as there staff is always helpful and everything they do is great.

I have gone to Northcross Eye Associates for many years now. Dr. Jason Crawford and his team are…read moreoutstanding every time I visit. His office has a very personable atmosphere, they are very efficient in their intake/visit time, and I always come away feeling like they care. In addition to regular annual visits, Dr. Crawford tries to accommodate problem visits should they arise. He is attentive and goes out of his way to help, whether it's by offering his own advice and care or helping to connect patients to providers who can help if their needs are beyond optometry. Dr. Crawford really listens, and I like that he's willing to take the time to help you navigate any questions or concerns you might have. He has been a phenomenal provider. I highly recommend him and his office for your eye care needs!

I had the best experience ever at an Eye Dr office. Person who brought me back to starting review…read moreeyes was great(UNCC future grad). Dr Reynolds who checked my eyes was extremely helpful and the person checking on my potential new glasses was going to search all the other store for my same frame which I loved. I will be back soon as their service levels are amazing.

I had a great first experience with MyEyeDr. My daughter loves this establishment and prompted me…read moreto give it a try. The eye strain from working on the computer all day was a bit much. I thought a new pair of spectacles would help me keep my eyes from feeling drained at the end of a the day. My visit went well, the staff members and Dr. Hinderscheid were efficient and personable. I ordered Progressive lenses and once I picked them up, am continuing to acclimate to daily wearing. All in all, I had a great experience and will return when I it is time for another checkup next year.

after I got new safety glasses I found out that work has a program to provide me with new glasses…read moreat no cost... go figure. but since the other pair have removable shields for casual wear it's not the worst sort of problem to have. the store opens early some days, some days it's open late so making appointments is less annoying and it's mostly on the way home so there's that too. staff is way friendly even when doing full-on plague protocol: distance, masks, less capacity, more sanitation, plus time and temperatures. had a prescription in hand so just had to check in and find a place to sit... the technician came out a few minutes later with a sample case full of frames. I went with the biggest ones in the box figuring they should provide way more protection than the fancy little ones because that's kinda the point here; big ol' gold-tone aviator frames straight out of the 70's. and while I was there I figured I could maybe get new lenses cut for my regular glasses because they were about 5 years old and pretty beat up and the frame is out of production and I have other glasses to wear. I'll let you know how that turns out

I've had mixed experiences here, but my last visit crossed a line. I was two minutes late and…read moreneeded to quickly grab my phone from my car (as a single parent, it's essential I stay connected). One staff member acted like I needed her permission to leave the building, which was both unnecessary and condescending. During the appointment, the person fitting my glasses made inaccurate assumptions about my vision history, dismissed my input, and even physically hurt me during the fitting--with zero apology. When I politely corrected him, he brushed it off entirely. What makes it worse? I sent a kind, detailed follow-up email asking about important next steps in my eye care--lenses, drops, treatments--and nearly two weeks later, I've received no response. For a place that had no problem taking over $600 for glasses, the lack of communication and accountability is unacceptable. I don't recommend this clinic if you expect to be treated with basic respect or to receive professional follow-through on your care.

My mom and I are new patients with Lakeside Eye Associates. We both see Dr. Bradford Hearn and he…read moreis absolutely great! With my mom, he identified her need to have cataract removed and referenced an awesome surgeon. Today visit was as good as my first visit. As a new patient and the experience was just the same. Very professional and you dont feel rushed.

The exam was efficient except I had to wait 15 minutes for the doctor to show up. He was with me…read moreabout 5 minutes. The selection of frames didn't go so good. Poor selection of frames and the prices were expensive. Ended up getting the glasses elsewhere.

This office is amazing! The staff are fabulous - Dr. Flaherty and Leisa go above and beyond for…read moretheir patients in all aspects of service. Dr. Flaherty is incredibly knowledgeable, obviously passionate about her work, and really cares for her patients. And on top of that, the office space itself is welcoming, comfortable, and stylish. I recommend Monocle to all my friends and would give them 10 stars if I could.

Dr. Brittany Flaherty is a lifesaver. I had an eye emergency on a Saturday and she met me at her…read moreoffice to figure it out. Thankfully she was able to take care of it and had my eye feeling better within days. She's professional, friendly and her staff is too. I would highly recommend seeing her for any type of eye care.

Skilled physicians and great customer service staff. Friendly and efficient. Highly recommended!read more

I shall not mention any names…read more The eye doctor I used to see in the area had the bedside manner of a bored sloth. The doctor at Huntersville Eye Care Center took a while to warm up, but once he did, he was very easy to talk to and he laughed genuinely and often. Friendly and knowledgeable guy with a calm demeanor. I'm always worried when the eye doctor takes that magnifying-glass-thingy and gets really close to your eye. This stems from an experience back in NY. That dude's mouth was WAY to close to mine. If I was Popeye, I woulda eaten me spinach. I was quite perturbed and borderline breaking point (takes a lot). He finally pulled away. With body language and tone of voice, I let him know I wasn't happy and wouldn't return. This eye doctor doesn't play those games. Very professional. The day after the eye tests (very thorough and no eye dilation but lots of lights), I woke up with vertigo. After brushing my teeth, I needed to use the wall for balance, then sat on the bed, then slid off the bed. The worst is at the gym. I hide it well (I think) because I don't want someone working there telling me I'm not in condition to work out. It will eventually pass. Had it for six months once already (gym included with no problems). I don't know if this is result of eye test or coincidence. I recommend this eye doctor. Everyone there is friendly and professional.

Dr Monson and staff are very friendly. They are always very helpful and courteous. Very…read moreprofessional. They make you feel like part of the family. I just love how Erin and Sally always take care of me :). Dr Monson has always taken the time to answer any questions I might have. I would definitely recommend them to all my friends and family. Thanks Brenda Funderburk

The exam was fine and the selection of frames was good, but the "We're open til 5 but you can't…read morepick up glasses after 4:30" thing suggests that they either don't know or don't care that a lot of people in Mooresville commute home from uptown Charlotte, and 4:30 is not realistic most days. If I'm going to spend a grand on glasses, I'm going to spend it somewhere a little more customer focused going forward.

Great Caring Service…read more Had a vision check and new glasses back in January but after years so rather stable vision, my vision has declined significantly over the past nine months because of Cataracts.Because Dr. Krug is only at the Lake Norman Office one day a month, they worked me in for today. My experience with Dr. Krug goes back over 10 years. I had an optometrist who had incorrectly diagnosed me with low pressure glaucoma. After she transferred to Connecticut, I was referred to Dr. Krug who correctly diagnosed the problem and no problems over the years and have had nothing but great care. Only problem I have with this Horizon Eye Care is that as I mentioned above, he is only at this location once a month otherwise you end up with a long drive to Cotswold in Charlotte. Still for the care you get, I am willing to undergo the inconvenience. Still I am looking a surgery in the next couple of months and I can't thing of a Dr. I would or could trust more in for this proceedure. ,

The wait time for an eye exam is very long, I have been waiting for 65 min now, not counting the…read morepre exam time with the assistant. The lines are way longer than any other doctor/eye place I have ever experienced and they just shuffle you along to the next waiting area. Ridiculous!

I really do love this location. It's efficient. There's not a way I went to this location because…read morethe location closest to me the ophthalmologist that I typically go to didn't have any earlier appointments so I went to this location. Well, it's further away. It was still quick in and out. I was able to spend more time with the doctor answered my questions very friendly light conversation but yet still focus I love it. I'll be back.

I've been coming to this location off Main Street in Davidson for the last 4 years and see Dr…read more Schmidt who is amazing. She always has a pleasant demeanor about her, but most importantly she is very knowledgeable in her field of expertise. I would recommend this location if you are seeking an eye doctor and definitely recommend that you see Dr. Schmidt.