About a year ago we had a basement sump backup for which we called ServiceMaster Advantage of…read moreLafayette. The minor disaster required the carpet of the built-in basement be replaced. Separate crews were assigned to take out the damaged materials. ServiceMaster sent Eddie Diaz to scope the work and explain what would be done. The crew he sent about a week later, to pull out the damaged carpet, asked for entry and spent a good amount of time on the work. But it seems to be much more than assigned work that occupied their time. When they were done they departed quickly and without checking in to show me what they had done. Within a few weeks of their work, I noticed assorted items of thousands of dollars of value--ammunition, vinyl record albums from the 1960s-70s, military uniform items and insignia, CDs, electronics, and other personal property--missing from my office and the nearby closet, neither of which had any damage. I had happened to inventory many items a few weeks before their work and knew well what I had from inventory and electronic receipts, that the items were definitely gone, and that no other people had any access to the areas whence the items disappeared. I compiled a list of what I realized was missing and filed a statement with the Tippecanoe County Sheriff's office a few weeks later, after checking carefully what was missing. The detective investigated the slickie boys whose names they got from ServiceMaster, but the identified boys claimed they were never at my house, and I had no solid proof they were. In the intervening months a few other items are also missing, having not been noticed among the many items in the office area until recently needed. With highly restricted access to the area, those had to disappear the same time as the other property--no other explanation makes sense. Some lessons: Even if very busy on other activities, observe the laborers closely, frequently, randomly, and fully trust none requiring entry to your premises--especially not any low-skill, part-timers who might be unable to gain more reliable employment. So they cannot lie that they never worked at your location, photograph their government issued facial ID and their vehicle--including the license plate--before allowing them entry. Unless it is untrustworthy, any competent business will be certain to have the supervisor come by that day, when the work is done, to ensure it has been performed suitably and honestly. Other contractors do so. For the money paid, the customer has every right to expect the supervisor sending the laborers to be professional and "close the loop." We have installed a security system in the meantime. The multiple cameras would have captured the boys carrying out their stolen property. I will not call upon this business again.

As part of a pole barn restoration, I needed someone to extract my possessions from the rubble and…read moreget them stored properly. I was impressed by the professionalism and attention to detail shown by Servicemaster Advantage. They met their commitments on time, got everything done that I asked for, and worked around a number of external constraints. I was even more impressed because this was a task somewhat outside their norm, but you would have never known so by how well they completed it.

We are so in love with out new carpet! We bought this house with hardwood floors over 8 years ago…read moreand missed the warmth of carpet in the living room. We visited other carpet places but immediately clicked with Creative Flooring in many ways. They had many choices of patterned carpet for an area rug. They provided great assistance and insight when it came to deciding on the color. We had the carpet bound and even got a matching carpet for our dining room! We love it! We will definitely buy from them again!

Thayer's recently fixed several leaking windows on our house by completely removing the siding and…read moresealing the windows properly. This took extra effort on their part but completely fixed the problem. A recent thunderstorm came through our neighborhood with high winds and heavy rain. Not a drop of water came through the re-sealed windows! We have had great success with other repairs from their team. Thayer's is the only company we consider now. Great service!

We contracted this year with Thayer's to repaint two ceilings, replace gutters, replace weathered…read moreand damaged Cedar siding and then paint the entire exterior of our home. Their work is complete and we are very pleased. The house was built in 1993, yet they were able to match the siding pieces replaced exactly. Well done. Our new gutters no longer leak. Well done. The painting crew (Aaron, Scott, Shane, Kennedy, and J.J) were super. No paint spilled on the brick, porches, sidewalks, patio, driveway, windows, or roofing. It is like we have a brand new home. Well done. Finally, because we paid in cash, we earned and received a 3% discount. Super. We already have another project in mind. So we will be calling Thayer's again in the future. Al K.

We have had a wonderful experience using JL Anderson for our second floor AC install. We were…read morehaving greater than 10° difference between our first and second floor. The guys came out to inspect and gave us options and recommended a second floor unit. While it was a big financial investment we're happy with how it turned out. It ended up causing some whistling with the first floor unit, but they came out to adjust pieces, give us new vents in the walls, and make sure we were happy with the adjustments. All of their technicians were easy to work with and super courteous. They send you a text when the tech is on their way with a photo of them and a tracker which makes me feel safe if I'm ever home alone when they come. Heating and cooling is something you definitely want to get right as it impacts your everyday life!

I planned to change out my old standard water heater with a tankless unit some time this year. Got…read morean ad last month advertising JL Anderson does this so out of curiosity I called for an estimate and met with Richard a few days later. I didn't realize until speaking with them this new style requires slightly different venting and plumbing but Anderson could oversee the whole thing. Because they handled the entire installation of my HVAC system a few years back and did a great job I knew they'd be perfect to do this install. We're loving this new system already and can't wait to see the benefits it shows over time. Once again they were great to show me my options, explain the process and provide a quick/simple install (only took a few hours-thanks Curtis!). I called them a few days later with a question unique to my situation-Joe took my call and was very helpful-just as he was years ago. Total experience went smooth and I'm confident they back up whatever they do. I highly recommend JL Anderson-you'll be happy with their work!

They did such a good job on our fence that we decided to have Cole build our deck. Very…read moreprofessional, cleaned up daily, and very easy to work with. You won't be disappointed.

I am so amazed at how quickly and perfectly my fence was built. beautiful. They were very careful…read moreand clean, friendly and professional. They went above and beyond, and I heartily recommend them.

I can not speak highly enough of DJ and his team. They are all too notch professionals from start…read moreto finish. They show up bright and early, they work hard all day, and the quality speaks for itself. Even in the challenging times we are in right now, they don't compromise safety, quality, or deadlines. If it is within their control to get a job done, it will get done for sure. The communication throughout our entire basement finish was perfect. Any issues we had were addressed immediately and if adjustments were needed, they got done quickly and professionally just like everything else. DJ will not stand for any of his crew or subcontractors not performing as absolute professionals and that speaks to the character you'll find when hiring him. I absolutely enjoyed the entire process start to finish and would hire him again in a heartbeat.

I used DJ for a simple home repair. He seems extremely qualified and very kind. I highly…read morerecommend for all home contracting needs.

Our entire roof needed replacement after a storm moved through! We called Knox and they arrived a…read morefew days later, gave us a few different estimates. We weren't sure what to expect but were pleasantly surprised! We went to their office early the following week, chose our roofing material and gutters. Once our insurance completed their part, the entire process was completed within a few weeks. The Knox crew arrived early in the morning and the new roof was installed within about 6 hours!!! We were totally impressed. Our gutter system was installed a few days later. The crews were professional and very efficient! Highly recommended roofing services!

We had Knox replace our siding and shutters. Choosing Knox was easy. First their quote was the…read morelowest. Second, Drew went above and beyond when he came out to review our needs. During the siding process, the communication was excellent. (Eric was particularly helpful.) We are very happy with the finished product and are thinking about having Knox replace our roof next! (Yes, I live in Missouri. This is the home I grew up in. My brother lives there, but we co-own.)

We are 100% impressed…read more I called 2 other roofing companies and the quotes were just ridiculous. For the size of home and the explanation of needing upgraded materials or shingles to justify the $20k quotes. We called Wilkinson, got a quick quote, help picking out shingles, and it was scheduled on Friday for the following Monday. Talk about a miracle!! This was a Last minute roof, in Nov. on my son's house for sale. To say it was an excellent customer service experience is an understatement. Esther & Josh are very good with communication; and easy to get in contact with! My husband also got on the roof during tear off to see what all they were replacing; as we knew a couple of spots needed addressed. Josh checked the concerned areas and we were reassured that it would all be done. Major relief. The Crew arrived Monday about 7a and done that day. Clean up was also great. Estimate and final bill, right on the dollar. Highly recommend!

I can't say enough of what an incredible job that did. Had great response to our online request for…read moreservice. If we ever need roofing needs, Wilkerson is be our only call.