Ill mannered manager we were lied to that we could not…read morecollect little one's glasses on Sunday the 2nd Jan 2025 due to short staffing and to wait 1-2 hours. On Monday she yells at me for not knowing that kids glasses cannot be collected on Sundays. Yells at me in front of my child about this when I said you said no such thing before or explained on the phone re kids glasses collection. She continuously keep saying to front desk staff to get rid of me and my child by increasing the approximate waiting time (like we are that stupid right!). Despite this we continue to wait and she walks over casually and telling new rules of glasses collection which she clearly made up at that instance. What the hell, urrgh, to make matters worse I found out she is the branch manager (Sam Brooks) Run away , as far and far away as you can.

This branch of Vision Express is a rather small branch, and is located on Market Way in the…read moreExchange Shopping centre in Rochdale town centre, being a customer of Vision Express for over 18 months now where I have had numerous pairs of glasses, mainly visiting the Manchester Arndale store as well as calling in various other branches such as Bury, Oldham, Manchester Trafford and Leeds, I have become more knowledgeable and used to what I should expect from a Vision Express branch, which is why I feel this branch was really dissapointing. The branch its-self here was really small, and the selection of glasses here was poor, and it was barely average in-fact, which was a shame. The overall layout of the store seemed slightly old, inside it even felt older than the Manchester Arndale branch which was recently closed and replaced by a branch across the way, which shows why a refurb of this branch to be able to compete with other more modern branches would be well suited to this branch, yet perhaps could be difficult due to space. The staff around the store were average at best, they didn't seem too friendly. As well as mentioning the branch being small and not as modern as other branches, the overall feel also wasn't great which is a shame too, and due to the reasons discussed I feel this is probably an opticians to avoid unless you're in the area and in dire need of an eye-test or glasses repair, if not perhaps another opticians or a different branch of Vision Express would be better suited to your needs, so sadly I feel Vision Express at Rochdale's Exchange deserves a single one-star rating.

The only place I go for my glasses!! They are amazing, love these guys. They don't just sell your…read moreaverage eyewear brands- really cool designers and collaborative pieces so if you want a pair of really cool specs, go here. I dropped by because of reviews on Yelp, wasn't going to buy anything necessarily but came out with a really nice pair of Oliver Peoples/ Garrett Leight sunglasses. They were no means cheap but they fitted them just perfectly. Unfortunately I lost them in Austin Texas and didn't know whether I'd be able to get another pair. They ordered them back in and gave me a discount on the original price for me since I was basically buying them twice. I also ordered a pair of lenses for my old Ray Bans, they're so helpful and quick to respond to emails. Very chatty, know about your face shape and what suits, but don't do the hard sell. If you're looking for cheap then go to your average high street store but if you've saved a few bob it's a good investment.

Seen has a diverse range of glasses which is hard to come by in Manchester. They are some of the…read moreonly stockists of Oliver Peoples, Cutler and Gross and Ørgreen that I have come across. The staff are super friendly and will give you 110% of their attention when you are in the shop. They will stand with you while you go through 100 different types of glasses and tactfully give you their opinion. The people at Seen really know what they're talking about, they don't give you the same old spiel about not wearing round glasses if you have a round face etc etc, they don't give you any cliches just help you to pick glasses you will love and look great. If you want a particular colour they don't have they will order it in for you (at a fee of about 15 pounds which is knocked off if you buy the glasses). I bought and had glazed a pair of glasses at Seen and the quality of lenses they use is second to none. It is like looking through the most crisp sheet of ice, and ok, they are not the cheapest lenses in the market but they are without doubt the best quality.

Honestly great customer service upon arrival made me feel at ease, they were so lovely. I went in…read morefor a a yearly check up an some new glasses. They had a wide variety of frames and also were very competitively priced too. They helped me choose the right fram that suited me the best an I couldn't of been happier with them I will definitely be making this my regular opticians.

Great people to deal with, friendly and professional customer service, wide variety of frames to…read morechoose from

Specsavers specialise in glasses. The shop is full of display glasses and their frames. They also…read moredo eye tests up stairs although you usually have to make an appointment in advance. The eye tests are comprehensive and cost £15 or so the last time I went in. The glasses are arranged according to price. The lowest priced ones are about £50 that I saw and they go right up through to designer pairs which you can pay 100's if not 1000's for. They offer a professional service and I would recommend them to anyone.

I have been a customer of specsavers for a good few years now and have never had a problem. The…read moreoptical eye testing is always carried out professionally and the opticians and other staff make you fel at ease, and will answer any worries you may have. They are brilliant with the kids and have an excellent range to choose from for all age groups. Their buy one get one free offer is hard to beat especially in the designer range. That's 2 pairs of designer glasses for £25 - amazing! If you have a problem with glasses they offer quick repairs, often on the spot at no extra charge. They offer a free contact lens trial and are now offering hearing tests and hearing aids.

I can't sing their praises highly enough. These people are wonderful - whenever I've had a optical…read moreemergency they've always helped me out & really gone the extra mile to fit me in when there aren't any official appointments left! I had a badly scratched eye last year and they were so caring & obliging it really left an impression. The prices of their stuff is quite pricey but I guess the value is in the service which is second to none. The contacts were cheap once I'd haggled, but then shot up again after a different optician saw me for a check up! Still, I'd definitely recommend them for service & attention.

I've been going here ever since I was a kid. The service is second to none and the prices for…read moreframes and contact lens is heck of a lot cheaper than spec savers or anywhere else. Even the reception staff are amazing, and very easy on the eye. (Sigh)

Very friendly staff with a good range of Glasses to choose fromread more

Fantastic personalized service - all the frames suggested suited me and they were all incridibly…read morestylish.