This Vision Express store is located in Bury The Rock, on the same stretch as Game, 99p stores and…read moreCard Factory in the outside part of Bury, or "New Bury" The store is quite a good size, and the staff I was greeted by, seemed very pleasant, as with the Manchester store. We shared a laugh together and he also helped "fix" my glasses as they were feeling quite loose. Since buying my glasses from the Manchester store, I have had endless problems and I hoped this would be the end of it. I didn't get chance to look at the glasses selection, as firstly I didn't need to having only got a new pair, just a few months before and honestly who wants to be looking at glasses after getting soaked in the heavy rain? My glasses have a rather "funny" problem still, where sometimes they feel loose and sometimes they feel okay, what this man did, has fixed my Calvin Klein glasses to a good standard, and although it is not perfect, it is probably the best job, someone has done on them in a Vision Express store since buying my glasses and is quite a nice store to add to The Bury Rock so I feel 3 stars is quite a fair rating for this store.

Ill mannered manager we were lied to that we could not…read morecollect little one's glasses on Sunday the 2nd Jan 2025 due to short staffing and to wait 1-2 hours. On Monday she yells at me for not knowing that kids glasses cannot be collected on Sundays. Yells at me in front of my child about this when I said you said no such thing before or explained on the phone re kids glasses collection. She continuously keep saying to front desk staff to get rid of me and my child by increasing the approximate waiting time (like we are that stupid right!). Despite this we continue to wait and she walks over casually and telling new rules of glasses collection which she clearly made up at that instance. What the hell, urrgh, to make matters worse I found out she is the branch manager (Sam Brooks) Run away , as far and far away as you can.

This branch of Vision Express is a rather small branch, and is located on Market Way in the…read moreExchange Shopping centre in Rochdale town centre, being a customer of Vision Express for over 18 months now where I have had numerous pairs of glasses, mainly visiting the Manchester Arndale store as well as calling in various other branches such as Bury, Oldham, Manchester Trafford and Leeds, I have become more knowledgeable and used to what I should expect from a Vision Express branch, which is why I feel this branch was really dissapointing. The branch its-self here was really small, and the selection of glasses here was poor, and it was barely average in-fact, which was a shame. The overall layout of the store seemed slightly old, inside it even felt older than the Manchester Arndale branch which was recently closed and replaced by a branch across the way, which shows why a refurb of this branch to be able to compete with other more modern branches would be well suited to this branch, yet perhaps could be difficult due to space. The staff around the store were average at best, they didn't seem too friendly. As well as mentioning the branch being small and not as modern as other branches, the overall feel also wasn't great which is a shame too, and due to the reasons discussed I feel this is probably an opticians to avoid unless you're in the area and in dire need of an eye-test or glasses repair, if not perhaps another opticians or a different branch of Vision Express would be better suited to your needs, so sadly I feel Vision Express at Rochdale's Exchange deserves a single one-star rating.

Honestly great customer service upon arrival made me feel at ease, they were so lovely. I went in…read morefor a a yearly check up an some new glasses. They had a wide variety of frames and also were very competitively priced too. They helped me choose the right fram that suited me the best an I couldn't of been happier with them I will definitely be making this my regular opticians.

Great people to deal with, friendly and professional customer service, wide variety of frames to…read morechoose from

Specsavers specialise in glasses. The shop is full of display glasses and their frames. They also…read moredo eye tests up stairs although you usually have to make an appointment in advance. The eye tests are comprehensive and cost £15 or so the last time I went in. The glasses are arranged according to price. The lowest priced ones are about £50 that I saw and they go right up through to designer pairs which you can pay 100's if not 1000's for. They offer a professional service and I would recommend them to anyone.

I have been a customer of specsavers for a good few years now and have never had a problem. The…read moreoptical eye testing is always carried out professionally and the opticians and other staff make you fel at ease, and will answer any worries you may have. They are brilliant with the kids and have an excellent range to choose from for all age groups. Their buy one get one free offer is hard to beat especially in the designer range. That's 2 pairs of designer glasses for £25 - amazing! If you have a problem with glasses they offer quick repairs, often on the spot at no extra charge. They offer a free contact lens trial and are now offering hearing tests and hearing aids.

I can't sing their praises highly enough. These people are wonderful - whenever I've had a optical…read moreemergency they've always helped me out & really gone the extra mile to fit me in when there aren't any official appointments left! I had a badly scratched eye last year and they were so caring & obliging it really left an impression. The prices of their stuff is quite pricey but I guess the value is in the service which is second to none. The contacts were cheap once I'd haggled, but then shot up again after a different optician saw me for a check up! Still, I'd definitely recommend them for service & attention.

Very friendly staff with a good range of Glasses to choose fromread more

I've been going here ever since I was a kid. The service is second to none and the prices for…read moreframes and contact lens is heck of a lot cheaper than spec savers or anywhere else. Even the reception staff are amazing, and very easy on the eye. (Sigh)

The three of us all experienced excellent service here! We were very overdue for our vision exams,…read moreand sure enough, each of us need new prescriptions. We are super impressed with the friendly, expert staff, their safety precautions, and their quality service. Highly recommend!